Highland Homes Reviews in Fort Worth, TX

Everyone I have worked with at Highland has been great, and the after sale responsiveness, when there have been issues have been great. I would say a couple of their trades are lacking. Small things like the front door knob falling off, while an easy fix, is a little frustrating. My one major complaint is on the interior paint. The quality of work is sub par, and even the lightest bunk against a wall causes scuffs. I believe this is due to the use of flat paint and also very things spray application. I have a feeling I will need to have the entire interior repainted, which is not going to be cheap. ... More

Great people, great home and overall great experience

Highland made the process easy before, during and after closing. Would highly recommend.

As a first time home owner, I highly recommend you check out Highland Homes communities. We love our house and had a great experience with Highland!

The home is beautiful, but there are several noticeable flaws. The house was rushed and the quality of work was awful. Most of the issues we see have to do with framing. Some of the walls are warped and not aligned with the other walls. We also had a water leak the week after we moved. Just very disappointed with the workmanship and quality of the home. I would not recommend highland homes.

I have built with other builders including Grand Homes but I can say the experience with Highland Homes has been the best!! They're very understanding and ready to work with their clients. They're quick to respond and very pleasant to work with. We've had a great experience building with Highland and our neighbors share the same sentiments.

My family and I are extremely pleased with the communication, craftsmanship, and overall customer service that we received from Highland Homes! Monica was on point from day one with addressing our every concern. Sydney always cheerful and happy to help whenever needed. Frankie and his team, a big thanks for leading us in the right direction to Highland! And of course, Brendin and his team of trades for pulling it all together and building the house of our dreams! Thank you to everyone! Our house is beautiful, modern, and an absolute place we can call our home!

Working with our Highland Homes sales counselor and project manager was a great experience from beginning to end. They were very pleasant and responsive to our needs and questions.

Our home is beautiful, and we love it. The kitchen backsplash is a work of art, and the overall layout of the house is perfect!

From the sales team to the builder everything was great. Couldn't have asked for a better buying experience for our first home purchase.

Sales and office employees were very "customer service" oriented, which was a nice change from what I've experienced in the past with a particular homebuilder. The construction manager is awesome and goes out of his way to accommodate and fix any issues.

Highland buying experience was great. The build manager was very trust worth and addressed every issues in a fast paced manger. The sails councilor and build manage did a very great job and gave us an amazing experience. The build quality and inspection of each phase was scrutinized for quality. Although with every new builds there are issues, but the build manager was always on top of things to resolve the issues. Overall I would highly recommend Highland for family and friends.

The customer service and responsiveness is great. All questions and issues are quickly addressed.

Very friendly and great experience. Nice working with them

Communication was not always good including the lack of consistent, periodic updates on construction status and warranty work. Some subcontractors were good, others were sloppy and unreliable.

We have purchased a number of new homes, and our experience with Highland Homes in Walsh Ranch (Fort Worth Texas) was the best. From the sales process (Layne) to the Interior Decorator (Kayla) to the builder’s representative (Jason) the team has been professional, helpful and great at keeping in touch with progress!

We love everything about our new home. We loved everything about the process leading up to purchasing it as well. The only issue we had with Highland at all was their lender Beau, who worked up all of our information wrong because he admittedly was preoccupied while taking phone calls with us and it almost cost us dearly.

Overall we had a great experience working with Highland Homes team here at M3. Our construction manager, Blake did a fantastic job overseeing the construction of our home from start to finish. We will continue to recommend Highland to friends and family as a reputable builder.

Debbie and Joy was very informative and helpful throughout the process of the buying of my house. My project managers Travis and Blake communicate effectively with the entire process, and very thorough at my walk through before I closed. The team continue to provide excellent service after I closed on my house. I highly recommend Highland homes if you want quality, professional, and efficient homebuilder.

Love the house. A lot of small things needed to be fixed.

Our builder and sales experience have been impeccable. Both Kris (builder) and Lane (Sales) were incredibly responsive to our needs. We would absolutely recommend Highland Homes.

Disappointed in the lack of attention to detail in workmanship. Builders rep has been responsive, but the quantity of discrepancies and the duration of time to remedy them has been frustrating. Some repairs have caused the need for subsequent repairs which have not been addressed. Unfortunately I would not recommend Highland Homes to others.

The house was not completed before closing and it was frustrated to ask them to come back the house for fixing stuff. My builder manager is bad at responding and following up with us about when stuff will be fixed or done. The dishwasher got fixed by them at least 3 time but still had not worked until we called the manufacturer people. The living room does not have the outlet behind the TV where we need the most, but the 4 bedrooms have it all The area in front of garage door is too dark and we dont have a light there. My friend’s house is exactly the same house plan with us but she has the light there without any asking or upgrading . Her builder did a lot of extra thing for her that he think they are necessary for the house. I think it is depend on who is your builder person that is responsible for the house. Overall I am not happy about the house and dont want to call them anymore so I just leave it like it is or fix it myself ... More

In general, Highland Home’s houses are beautiful and therefore the prices are high, but the details of the house are not perfect and need to be repaired many times. They will fix for you but the time they respond to my requests is very slow. and sometimes they will not time. I have moved in for 2 months and you will find the ground and grass outside is still very bad and In general, highland houses are beautiful and therefore the prices are high. but the details of the house are not complete and need to be repaired many times. they will fix it but the time they respond to my requests is very slow. and sometimes is not ontime. I have moved in for 2 months and you can see the landscape and grass outside is still very bad and messy. They were fixed but leftover a bunch of sod . They said that will haul them away on the next day but almost a week they still not come to pick them up. Other than the above problems, I think the rest is still good. ... More

This was the best homebuilding experience that I have had! I would definitely recommend.