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- Fort Worth, TX

Highland Homes Reviews in Fort Worth, TX
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What Fort Worth Homeowners Have to Say About Highland Homes.
Read all 161 verified reviews from homeowners that built a new home with Highland Homes in the Fort Worth area. Fort Worth homeowners have rated Highland Homes an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Highland Homes in Fort Worth Area
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Customer Reviews
Kris
- Steven S.
- Verified HomeBuyer
- October 11, 2022
- Aledo, TX
Our builder and sales experience have been impeccable. Both Kris (builder) and Lane (Sales) were incredibly responsive to our needs. We would absolutely recommend Highland Homes.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes - We love our highland home!
- Chelsea L.
- Verified HomeBuyer
- October 29, 2020
- Haslet, TX
We love our highland home! The first builder project manager we had did not send updates and we didn’t feel included in the building process. We had several glitches through the finance and closing processes with document recording, closing dollar amount, holding keys at closing over $50 that was a quality review issue on the title and finance side and last minute upgrades that had to be installed. When Jesse came in and took over near closing he has treated us not only fairly but has gone above and beyond to ensure everything in our home is satisfactory for us. Jesse was patient, fair, ...
Highland Homes responded:
Hi Chelsea, I appreciate you leaving us a review and am so glad to hear that you love your home! I’m sorry about the initial communication and challenges at closing! Thank you for bringing this to our attention and I am very happy to hear that Jesse turned around your experience! Please let our team know if there is any additional way that we can be of service and thank you for being a Highland Homeowner! ...
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Sales
- Leot L.
- Verified HomeBuyer
- November 22, 2023
- Mansfield, TX
Great experience with the sales team.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Xavier (our home builder) was very accessible and easy to communicate with. Any question we had he did a great job of explains to us and any small issue after buying that we had, he was very quick to take care of it.
- James N.
- Verified HomeBuyer
- December 01, 2020
- Haslet, TX
Good experience overall, would recommend Xavier
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Highland Homes - Many models available in HH with good quality
- Srinvasa P.
- Verified HomeBuyer
- August 16, 2022
- Arlington, TX
Many models available in HH with good quality
Total Score 4
Quality 5
Trustworthiness 5
Value 3
Responsiveness 4
responsiveness to any issues and follow up
- Kelli C.
- Verified HomeBuyer
- November 02, 2020
- Haslet, TX
Highland was very responsive when we had an issue needing repair. They followed up to ensure the problem was resolved.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
The Builders respect, attention and care was a great experience during and after the build
- Dale D.
- Verified HomeBuyer
- April 15, 2021
- Aledo, TX
We love our home and location. The only thing we would have liked during the build would be more attention to detail, quality control and workmanship, all of which would have been taken care of with an on site construction manager. An onsite punch list during the build with each and every contractor/crew for accountability would have alleviated most of these problems. The construction site was Always a mess compared to other builders in the area and a lot of followup work was needed during and after the finish to bring it up to acceptable.
Highland Homes responded:
Hi ...
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
I would recommend to anyone looking, go with Highland.
- Derek C.
- Verified HomeBuyer
- October 23, 2020
- Haslet, TX
As with anything there will be issues. Highland does go above and beyond to make sure that you, the customer is satisfied and happy with your purchase. Can’t say that about too many other builders.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Good product, fast construction
- Anonymous
- Verified HomeBuyer
- June 12, 2020
- Haslet, TX
Quick construction causes a few lapses in attention to detail but overall very well-built and much nicer than what competitors offer. Upgrades are pricy but the whole process was made easy by our construction manager and sales team. Will likely use highland again in the future.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Happy Homeowners
- Kevin K.
- Verified HomeBuyer
- August 10, 2019
- Aledo, TX
The Highland employees are very friendly and helpful. Building a new home Is a very complex process, so be sure to document everything and try to be as involved during the construction process, as possible. We are not pleased with the masonry sub-contractor but understand they have since replaced them. Highland also appears to be genuinely concerned about taking care of any warranty issues. Overall it was a fun and exciting experience. We love our new home and recommend Highland Homes.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Highland Homes: A Solid Choice for First-Time Home Buyers
- Anonymous
- Verified HomeBuyer
- December 28, 2023
- Aledo, TX
As first-time home buyers, our journey with Highland Homes has been a relatively positive experience overall. Choosing a builder can be a daunting task, but Highland Homes has proven to be a reliable and commendable choice for several reasons. The craftsmanship exhibited in our home is notably commendable. From the foundational elements to the finishing touches, the quality of construction stands out. We appreciate the attention to detail and the overall sturdy build of our home. It goes without saying, there have been minor blemishes and missing items that have needed to be addressed as ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Highland Homes
- Vu T.
- Verified HomeBuyer
- May 16, 2019
- Haslet, TX
The whole buying process was great, the construction manager, the sale counselor was great to accommodate us since this is our first time purchasing a home, let alone a new construction home. I think the workmanship is lacking up to Highland Standards.
Total Score 4
Quality 2
Trustworthiness 5
Value 4
Responsiveness 4
Great Staff and overall Build Out - but more is to be desired.
- Bradley C.
- Verified HomeBuyer
- December 25, 2024
- Aledo, TX
The Highland Homes sales and construction staff make this builder pleasant overall, which is why I gave it a higher "star" rating. The staff is incredibly responsive and wants to make things right and on time. My only disappointments are with the finish-out selections in some areas throughout the townhome, which are subpar and could be brought up a notch without hurting the bottom line. There simply in no excuse for some the cheap choices. For Example the dome lights in the bedrooms. These are so incredibly cheap, ugly and frankly insulting. But I will leave it at that. I am a pleased but I ...
Total Score 4
Quality 2
Trustworthiness 5
Value 2
Responsiveness 5
Highland Homes - Overall out house is good, however for the orice paid, a LOT
- Sheyla A.
- Verified HomeBuyer
- January 27, 2022
- Aledo, TX
Overall out house is good, however for the orice paid, a LOT of the finishes are very low quality. We paid over 600k for our home and as an example, our pendant lights are plastic, our door handles two months in are already coming apart. Low quality materials
Total Score 4
Quality 3
Trustworthiness 4
Value 2
Responsiveness 5
Highland Home is ok!
- Tuyen C.
- Verified HomeBuyer
- September 27, 2022
- Mansfield, TX
In general, Highland Home’s houses are beautiful and therefore the prices are high, but the details of the house are not perfect and need to be repaired many times. They will fix for you but the time they respond to my requests is very slow. and sometimes they will not time. I have moved in for 2 months and you will find the ground and grass outside is still very bad and In general, highland houses are beautiful and therefore the prices are high. but the details of the house are not complete and need to be repaired many times. they will fix it but the time they respond to my requests is ...
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 3
Highland Homes - They are very busy and still things are yet to be fixed after
- Madhukar M.
- Verified HomeBuyer
- February 08, 2022
- Arlington, TX
They are very busy and still things are yet to be fixed after a 2 month clouser, i think i paid more for the house compared to similar size build adjustment
Total Score 4
Quality 4
Trustworthiness 3
Value 3
Responsiveness 2
Love the house overalll.
- Peter V.
- Verified HomeBuyer
- October 11, 2022
- Fort Worth, TX
Love the house. A lot of small things needed to be fixed.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 5
Highland Homes - Overall, we are happy with our home.
- Anonymous
- Verified HomeBuyer
- December 20, 2018
- Arlington, TX
Overall, we are happy with our home...but there are little things we think Highland could have done better at. Since moving in we've found things that either the construction manager or the subs should have caught before releasing the home. For instance - uneven grout, tiles with clearly visible chips, wobbly paint lines, inoperable or poorly installed data cables, and overall cleaning prior to release. I will say that when brought to the attention of the builder, they have been quick to remedy. Like I said, we are happy with the house but I doubt we will go with Highland if and when we ...
Highland Homes responded:
Hi ...
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
Enjoyed Loan Department, Less so with actual Builder
- Anonymous
- Verified HomeBuyer
- January 04, 2024
- Aledo, TX
Home buying experience with loan department and realtor was very pleasant. Felt as if they were trying their best to allow us the best opportunity to purchase the home, and made the loan process straight forward. Greatest challenge during process was working with Jason the project manager. His response time was poor, and was very inflexible in finding a time to meet with him. I had to do his ONE OPTION, and my concerns/schedule was of no priority to him whatsoever. The walkthrough was condescending how he instructed and went over the home features, and if anything discussed prior needed to be ...
Highland Homes responded:
Hi ...
Total Score 3
Quality 3
Trustworthiness 4
Value 4
Responsiveness 1
Mixed review
- Jerry S.
- Verified HomeBuyer
- December 20, 2022
- Fort Worth, TX
Communication was not always good including the lack of consistent, periodic updates on construction status and warranty work. Some subcontractors were good, others were sloppy and unreliable.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Walsh Ranch Review
- Jason H.
- Verified HomeBuyer
- October 09, 2022
- Aledo, TX
Disappointed in the lack of attention to detail in workmanship. Builders rep has been responsive, but the quantity of discrepancies and the duration of time to remedy them has been frustrating. Some repairs have caused the need for subsequent repairs which have not been addressed. Unfortunately I would not recommend Highland Homes to others.
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 2
Not impressed...
- Anonymous
- Verified HomeBuyer
- May 15, 2019
- Arlington, TX
My husband and I thought we did our due diligence in researching different builders. We chose highland homes because of their great reviews and the praise they received by close friends and family. Anytime I would tell someone which builder we were going with, the response would always be “I love highland homes”. Our builder was super nice and once the building process began, he was really great at sending weekly updates of what was going on and what they were working on. I’m not sure if it was because there were so many other homes going up at the same time as ours (our builder did state ...
Highland Homes responded:
Hi ...
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 5
Love the house and the sales team, builder is another story.
- Anonymous
- Verified HomeBuyer
- December 20, 2018
- Aledo, TX
We love our new Highland home. Kate in the office has been phenomenal from start to finish and continues to be great if we ever need her. I wish I could say the same for the builder. Emails were consistently ignored, communication on repairs were poor, and excuses were plenty. It wasn't until we complained that we started to get the service that we expected in the first place. The house had the normal things that needed to be repaired but nothing major. The one issue we have is the varying levels of the backyard. From this water collects on one side of our yard. The fill used for the ...
Highland Homes responded:
Hi ...
Total Score 3
Quality 3
Trustworthiness 4
Value 4
Responsiveness 1
Highland Homes - We bougth our dream house , but we have many problem with plumbing
- Omar V.
- Verified HomeBuyer
- May 14, 2021
- Haslet, TX
We bougth our dream house , but we have many problem with plumbing ( toilet) paint , door , landscaping cabinet etc . They sell us a lambo and receive a focus , It not fair , we are very frustrated , we not recommend this builder company at all .
Highland Homes responded:
Hi ...
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 3
Highland Homes - very hard and slow to get thing repairedthey are always trying
- Louis S.
- Verified HomeBuyer
- August 25, 2020
- Arlington, TX
very hard and slow to get thing repaired they are always trying to get out of fixing thing
Highland Homes responded:
Hi Louis, Thank you for your review! I'm sorry that this has been your experience and in speaking with our team, I am pleased to hear that we are in the process of working through these concerns with you. I understand your frustration and I appreciate your patience with us as we worked to resolve these issues in a manner that was safe for everyone. Our goal is to provide quick attention to your needs and during this COVID-19 pandemic, these Warranty request may take longer as we follow health and safety guidelines for you, our employees and independent contractors. If you have any questions or concerns, please continue to reach out to our team and thank you for being a Highland Homeowner! ...
Total Score 3
Quality 2
Trustworthiness 3
Value 4
Responsiveness 2
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