Highland Homes Reviews in Houston, TX

Seamless process from start to finish and met all timelines as promised. Kim and Carey were great to work with!

We purchased the model home and everything was exceptional from beginning to end! Kim B and Corey went above and beyond.

From the start of our home purchasing experience we were greeted by Walter, an extremely friendly and professional sales staff who was very knowledgeable and so helpful in the process and seemed to always be looking for ways to improve our experience. During the construction our manager, Dakota, was always positive and so helpful in making our home exactly as we desired. If you had more than 5 stars, Highland Homes and especially Walter and Dakota would definitely receive them! Thank you

Highland Homes was a builder I had been watching and researching for a few years. I had other top builders in mind but a Highland purchase was at the top of my list. While there are hiccups, my issues are promptly addressed. So far not one regret or negative two months in from closing. My home is beautiful and I am so grateful that God gave me the chance to work with builder. My new build is absolutely gorgeous.

All the personnel I dealt with were very helpful and very knowledgeable and helped every way they could.

I’ve sold quite a few Highland Homes and when the time came to get our new home we knew exactly what builder we wanted. And HH did not disappoint. Great team all around!

The follow up and follow through by David and his team were excellent. To date, I have no issues.

I love my new home!

From Sheryn, Todd, and Chuck— A++ ratings— Excellence across the board! They are true professionals and hold the highest customer service skills and clear transparent communication! It is imperative for us to have a transparency and buying a home is one major purchase— smooth and personal clear caring communications were some keys why We were able to purchase a Beautiful Highland Homes. Their focus is to take great care of their customers. We felt welcomed and cared for from beginning till the end. . We have the smoothest sales experience from Ms. Sheryn till the day that We moved to our Beautiful Highland Homes— This lady is admirable, her kindness showed althroughout our personal experience and that’s a rare gem to find. … Mr. Todd and Mr. Chuck are both excellent and true professionals as well — also made a big difference as when requests are made within their department, their prompt response and great care to make sure our needs are met is on the hugest level were We did not need to worry— consider it done! To Ms. Sheryn, Todd, and Chuck, We are grateful in helping us seal the deal to our new beautiful Highland Homes— Thank You for the wonderful experience in buying our beautiful Home! ... More

Would definitely recommend! Entire team goes over and beyond!

We are very happy with our purchase as the whole customer service experience has been very good, highlands staff very professional and helpful.

IT HAS BEEN A GREAT EXPERIENCE WORKING WITH HIGHLAND HOME.

We had a great experience with Highland. They helped us get the house with everything we were looking for, they were very friendly, open, they gave us options and the quality is exceptional

Great home buying experience. Highland sales and construction team did a fantastic job , my wife and I couldn’t be more pleased.

Highland Homes was a pleasure to work with from start to finish. They were always professional and yet personable knowing it was my future home they were constructing. I found the construction managers to honest to the highest degree and were always attuned to my concerns and issues. Regular contact and updates as to the construction status was greatly appreciated, as I was living out of state prior to my move. The quality of construction is exceptional and clearly superior to other builders in this same community. I highly recommend Highland Homes.

Couldn’t be happier with our purchase, the whole process was smooth and bang for your buck, highland is the way to go!

We embarked on a journey with Highland Homes as our semi-custom builder for our first home; we had selected them due to all the positive reviews online, and we wanted to see it first-hand for ourselves. The experience didn't disappoint - we had a fantastic sales counselor (Traci) and a phenomenal construction manager (Neil). Traci was open, honest, and easy to work with during the contracting phase, and Highland Homes offered a competitive package (incentives, interest buy down, etc.). We understood what we were getting when we signed the contract. The design selection phase also went smoothly - the designer (Deborah) was super helpful, has a keen eye on style, and was an absolute pleasure to work with. The construction phase was also relatively smooth. The construction manager (Neil) was on top of things and always quickly addressed our concerns. We had a weekly call with the construction manager, and were able to understand where we were on the build process, and what type of challenges were ahead of us. The build went slightly past the scheduled date, but still within our move-in timeframe. Highland Homes was accommodating and made sure the build process met the date that we needed to move-in by. Overall, the quality of construction was pretty good. Of course, you can never control the crafts 100%, so sometimes you'll get the lousy craftsman, but Neil would always address it and get it fixed quickly. Fantastic management by Neil. Lastly, after move-in, we had punch-list items that needed to be completed after closing on the house. They were all relatively minor and have been resolved to our satisfaction. Again, many thanks to the Highland Homes team (Traci, Neil, Deborah) and their dedication to delivering a quality product and meeting the homebuyers' needs. ... More

I like highland home’s everything so good and service after sell very good. Thank you

Jack was terrific. Follow up on all our issues very timely and stayed in contact with my wife to make sure she was happy with all.

My experience buying, making selections and building my new home has been one of the best decisions I’ve made in my life. I am so pleased with the professionalism of the staff, from the salesperson to the builder… I highly recommend Highland Homes!

My wife and I had a wonderful experience with Highland homes. The builder went above and beyond from start to finish, and in particular, the construction manager, John was very detail-oriented and professional. The result? A very well constructed home that met all of our expectations and that we look forward to enjoying for years to come!

The home I purchased is my dream home. It’s massive and priced right. I’m so grateful for highland homes! True Joy to my family! We had a great experience.

It was a pleasure working with Tony and Harrison. They both conducted themselves in a professional manner. They both took the time to listen, answer and/or clarify any question or concern that I had. I like the way they coordinated with my real estate agent Nathan from The Jamie McMartin Group to make the process as smooth as possible. Nathan was also amazing to work with; he too took the time to listen attentively and answer all of my inquiries. I would definitely work with Nathan again and refer him to anyone that is looking to buy or sell a home. He is extremely patient, dedicated and personable. Harrison is responsive and he made sure that everything was addressed timely; he takes pride in what he does. I would definitely recommend anyone to purchase a Highland Home. You would enjoy coming home every single day. ... More

GOD completely blessed me with an amazing team in Denise, Lin, Cindy and Jim. These four outstanding professionals went above and beyond in not only guiding me through the craziness of purchasing a home, but they even extended themselves to make sure I had a quality home constructed just for me. I am beyond humbled at their integrity, transparency and support! There are simply no words to ever truly express my gratitude!!!

My experience with Highland Homes was remarkably smooth and transparent from start to finish. The process was streamlined and stress-free, reflecting their commitment to customer satisfaction. The quality and value of our home exceeded our expectations, with exceptional craftsmanship and design, making it a solid investment. The team was professional and responsive, ensuring all our concerns were promptly addressed. Choosing Highland Homes guarantees quality, value, and outstanding service, making them a top choice for anyone prioritizing customer satisfaction and craftsmanship.