Highland Homes Reviews in Houston, TX

Quality home and great service

Highland was very responsive to all of our requests. The issues we found were minor and Highland took care of them in a very timely manner. The people we dealt with were helpful, friendly and knowledgeable.

Great people you can trust to deliver what they build and sell. They stand behind their product and deliver what they commit to.

nice and collaborative people

We started the process with highland at the recommendation of family that was also building. They have incredible floor plans and finishes and we were stoked to Build. Throughout the process they kept us in the loop and helped us to make our home ours, tweaking little things here and there to really make it what we wanted. The speed was unbelievable, from ground break to move in was 3 months. Move in was on time and as promised and we are in love with our new house. Follow ups and normal repairs have been awesome.

They took great care of us and handled some small issues very quickly.

Great service from sales team all the way to closing

Beautiful homes with high ceilings

Don was great to work with. If he told us something then he would try his best to make it happen. While I know the sub contractors are not always reliable, Don followed up to make sure they completed what needs to be done.

The process from start to finish was challenging at times, but the team at Highland always came through. The communication from the Sales Rep, Hector and the Project Manager Jim, made all the difference for me. When there was an issue to be addressed, they were both available and attentive to resolve in a timely matter. The home turned out beautifully and I would highly recommend Highland, specifically the Team that I worked with. Thank you!

Plan, choose, and enjoy! It’s like living at a resort.

very professional staff

The entire sales process was great. From Andrew, our rep, to Mike, the builder, to all the guys that built the home and came in and out to address any and all warranty issues. This was out first time buying a home and Highland has set a high standard for a new home buying process. I doubt we ever leave Klein Orchard but if we do, we’ll purchase from Highland again.

Great quality and responsiveness!

We are so happy to own a house from Highland Homes. The sales persons are very professional, knowledgeable and helpful.... Im glad I went to see the model homes first, that impression made us decide for a home

I appreciate Highland Homes building a great house and taking the time to make sure the little details were done right! We opted for high end floors, media room, large lot, and unique elevation and love the way the house came together. I am not a first time new home buyer and my standards are high. Well Done Highland!

Great home overall for the money paid. All issues found by a third party inspector were resolved in a timely manner. The issues were courteously explained and addressed. The construction manager,Jose, had a great personality and responded to our needs in a professional manner. The sales counselor,Susan, was great to work with and was diligent in taking care of our every need during the homebuying process.

A wonderful and professional attitude. A great home buying experience

Nothing is ever perfect but they came as close as they could. Purchased my home long distance and they were communicative and responsive with me all along the way and even so now as I find little things to be tweaked along the way!

Hard to put the words trust and builder in the same sentence. But you can trust that Highland Homes will deliver with a positive experience throughout the process. Our home was completed on time, as promised, in budget...and we built long distance. Sure, there were some issues to be expected with a new build, but Highland warranty service is top notch. Build with Highland Homes, you’ll be glad you did!

The Highland homes buying experience is outstanding!

Construction was on time and with little problems. Overall it has been an very enjoyable event.

I built a new home with Highland Homes at Laurel Glen, and I had very pleasant experience with them. It took only 4 months for me from signing a contract to close the house. Sales people are very helpful, polite, always answered my phone calls or emails, even after business hours and on weekends, walked me thru step by step in the process. The manager is just amazing, has very good personality, respectful, always listening and explaining. He has a group of experienced people that work for him, they do their job professionally and with high quality. Everything was completed in a timely manner with no delays. I live in the house for more than 2 months now, I love it and I am glad I chose Highland Homes to build it. ... More

At every turn in the process I was dealt with professionally and promptly! Jason and Giovanni did a great job of keeping me informed and did an exceptional job!

We sold a house in The Woodlands and bought a new house with Highland. It's our first time with Highland. The stress levels from both selling and buying at the same time were very high for me and my family. Working with Highland helped lower the stress for buying a new house. Having dealt with many other builders, once we met with Highland, it was clear to me that they were #1 on my list to strike a deal with. No non-sense or sales pitches, concise and to the point. Quality of construction is also excellent with modern designs. All steps from signing of contract through closing and after moving repairs have been seemless. The construction manager is ever reachable and responsive. He has taken good care of us, any repairs (mostly minor that are expected of a new construction) addresses almost immediately. I will give my highest recommendation for Highland Homes to anyone considering to buy a new home. ... More