Highland Homes Reviews in Houston, TX

Highland homes shines with quality and craftsmanship. After seeing many homes on the market, we instantly fell in love with our Highland home. Open concept, Rigid Core Flooring, Grand staircase entrance with wrought Iron and covered patio. I would definitely rate them as a top builder in Bridgeland Community.

Aside from the last minute changes that emerged with the home (as things often do) and the resultant negative impact on the financing through HH Loans, everything went quite well. Home is still going through checklist of items, but they are being taken care of.

I have never purchased a new home before but the experience I have had with Highland Homes has exceeded my expectations. I thought we would be unable to afford a new home and I was wrong. From the sales contract to the responsiveness to issues, Highland has delivered. We had a few minor issues to be resolved after closing and Highland far exceeded my expectations to take care of these items and to do it in a timely fashion. I have no reservations to recommend Highland Homes to my friend and family. Thank you Highland Homes!

Very good experience overall. Happy with the home and the Highland people were great to work with

I had a really good home buying experience with Highland home. From sales consultant Jake to construction manager Bennett, all provided me with very helpful information, Bennett send the weekly progress on time. Fixed the issues promptly!! I will recommend Highland home to my friends and family!

Good builder, Megan the sales from Highland help to decide the material from beginning until closing. And the contractor guy dalton always updated me about the house

It was an excellent experience during and after the buying experience. We love our new home. Devin and Linda were absolutely incredible.

Overall had a good experience. Mortgage process went smooth, closing was smooth, and construction manager was great during busy time at end of the year. I do feel like there could have been more done from an informational standpoint directly related to the neighborhood. There weren't any instructions about registering for the neighborhood amenities or anything like that. There also was not instructions for things like the smart home or security system. Again, these were just minor things to an overall good experience. I would recommend the community and Highland Homes to others

The floor plan is very nicely laid out. All cabinetry, flooring, appliances, etc. are of excellent quality.

Great job, good value. Great costumer support

Our journey with Highland was great from the beginning to end starting with our Realtor, Katrina and Sales Reps, CeCe and Fran in the model home and James, our Loan Officer along with Cricket and Karen and with our Construction Manager, James who kept us informed every week with the process of the construction of our home. They made every aspect of our journey a pleasure and since we moved in, they are still present to ask questions and help with our concerns. James have responded to every text, email or call and has even came by to check on us. We would definitely recommend each and everyone. ... More

My experience with the Anita and Bannett was beautiful. They were always ready to help. The paint used in the house especially the cabinet retains stains and difficult to wipe stains of them. And I think the furnishings in the house could heve been better too. But Anita and Bannett were awesome

Good location Good sales person Did not have what told in certain issues

We have been very satisfied with our first experience purchasing a Highland home. The staff is great to work with and very responsive. Never felt left out of the loop during construction. The portal is easy to use anytime we have a question or a request.

We have been very pleased with David, our point of contact throughout the construction of our home. He was proactive and quick to address any issues or concerns we had along the way. Overall, we’re very satisfied with our new home. Also, we dealt with Manny prior to construction and he was a pleasure to work with.

This has been by far one of the best house buying experience I have had so far. They have taken care of every single warranty item. Makenna is very responsive and has taken care of us since day one.

We have purchased many homes but this has been the best experience & the least stressful. From sales person Sandra, to the construction manager Dalton & Wendy at the design center; all are professional, responsive & easy to work with. They addressed any issues we had & in a very timely manner. The home was built properly & professionally. We had other options but glad we chose Highland. We will be here for a long time.

We recently built our new home with Highland Homes and couldn’t be happier with the entire process. From start to finish, both our sales representative and our builder went above and beyond to accommodate every modification we needed for our child in a wheelchair. Nothing about our home feels cookie cutter, which was extremely important to us. The team’s responsiveness and attention to our unique needs was truly unmatched. We highly recommend Highland Homes to anyone looking for a personalized and caring home-building experience!

After having two other homes built in different states by different builders, our experience with Highland has, by far, been the best. Working with Brandon has been a dream as he has been super responsive and very on top of taking care of our issues. We are most grateful and will definitely recommend Highland to everyone looking for a new home!

High quality workmanship, good response from sales representatives, Project Manager was exceptional, loved the Architecture. Negatives were that 3 of the 6 bathrooms were in the first 300 sq ft of house and many interior doors were too narrow. Great service and fast response time after closing to fix a few small repair items. Overall great experience.

i built my home & picked all finishes from start to finish, sales team was great, very helpful over & over , project manager was on top of his game , design team was very well organized & helpful with picking choices for my home . great experience all around .

Excellent and easy going journey. Andrew is awesome in customer service understanding home owner concerns and acting in consequence

With the paint there are some small problems but the rest the seller was very friendly and excellent. I am happy.

Boyd and Jimmy did what they promised to do to make buying from Highland trustworthy! I Love my new home!

From the time Karen was introduced to Tony, our Highland sales counselor, all the way through our home buying process we had a fantastic experience! He was both very personal as well as professional in all his dealings with us, communicating in a timely and thorough manner. Later, when our house went under construction we began working with Jack, our construction manager. He was an excellent communicator utilizing e-mails, texts, and phone calls to update us on progress and address any questions or concerns we had. This was especially helpful to us as we were living in another state during construction. We felt like Jack was genuinely concerned with our desires related to our house and was willing to go above and beyond to make sure we ended up with a house we were thrilled with. Without reservation we have and will continue to recommend Tony and Jack to our family and friends! ... More