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Highland Homes Reviews in Houston, TX

What Houston Homeowners Have to Say About Highland Homes.

Read all 681 verified reviews from homeowners that built a new home with Highland Homes in the Houston area. Houston homeowners have rated Highland Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Highland Homes

has 4.3 out of 5 stars in Houston Area

681 Reviews in Houston Area

Ratings by Category

Overall 4.3

Quality 3.9

Trustworthiness 4.2

Value 4.1

Responsiveness 4.2

Highland Homes in Houston Area

View Homes

Customer Reviews

Good home building experience

  • Gregg M.
  • Verified HomeBuyer
  • May 09, 2024
  • Cypress, TX

Everyone we worked with at Highland Homes in Bridgeland was very easy to talk to and work with. They were very friendly and seemed genuinely interested in what we had to say. I wasn’t looking forward to the building process, but they all made it much better than I thought it would be. Our builder made a big difference. He was great to work with, easy to communicate with and quick to respond. The one area I wish we could have had some input, was the landscaping. I would have liked to select the plants (with some guidance). Overall, it was a very good experience. I would recommend Highland ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

very positive and responsive. We have purchased 5 new homes in our lifetime and this has been the best experience

  • Jeffrey C.
  • Verified HomeBuyer
  • April 18, 2024
  • Webster, TX

can forward comments if you like

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Truly happy with the Home and people at Highland

  • James S.
  • Verified HomeBuyer
  • April 17, 2024
  • Cypress, TX

Excellent sales representation from Walter and simply outstanding builder professionalism and follow up from Jack . Well done Highland !

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

No problems

  • Anonymous
  • Verified HomeBuyer
  • April 02, 2024
  • Manvel, TX

Everything was great, both Denise and Nick were great. Home is spaced and functions as expected. I appreciate the build quality and workmanship. The house was expensive, but what isn't these days?

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Highland Home Purchase

  • Anonymous
  • Verified HomeBuyer
  • February 09, 2024
  • Manvel, TX

Highland was very responsive during the home buying process and quickly resolved any concerns identified on our walkthroughs. We've had a couple months in our house now with no issues and are very content.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Harrison was great to work with he was on top of it told us what when things will be done and another items when they will start.

  • Harry T.
  • Verified HomeBuyer
  • November 15, 2023
  • Cypress, TX

The tile in the master bath was not up to par but he came back and made it look better. the first painters were terrible, there chaucking sucked but Harrison brought in another painter and they were great, we had a problem finding the brick must of the samples they didn't make anymore. All other issues were done except the floor they have it schedule some time in December

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Easiest building experience we’ve experienced

  • Sharon B.
  • Verified HomeBuyer
  • September 12, 2023
  • Fulshear, TX

Working with our salesman, Hector, was great. He could be working on 10 projects and never miss a beat! Our builder, David, made great effort to accommodate our wishes-even when they couldn’t get our first choices in tile. They ripped a whole section out to redo tile to keep our original vision. After moving in, there have been the inevitable kinks. I’ve been impressed with every worker who has come back to make things right.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes is wonderful to deal with. Their service is phenomenal and all my wishes fulfilled. The wait for closing was with the electric company.

  • Alice H.
  • Verified HomeBuyer
  • September 03, 2023
  • Conroe, TX

This experience was perfect for me. Every wish was fulfilled and timely. All the services of the home was taken care of by knowledgeable trade personal. I had no worries and this is so important at 85 years old. Service at its very best and I love my Highland Home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

New Highland Home - Lookout Ridge Drive

  • Robert P.
  • Verified HomeBuyer
  • July 05, 2023
  • Montgomery, TX

I have had a overall positive new home building experience with Highland Homes from exploring home models, lot selection, design, build, pre close walk through, and warranty process.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Very professional builder and extremely smooth process from start to finish.

  • Donna L.
  • Verified HomeBuyer
  • March 07, 2023
  • Katy, TX

From start to finish, the process was extremely smooth. The professionalism from the sales office, construction manager, and lender was absolutely outstanding. After moving in, I had a few minor warranty requests and the responsiveness to the issues were impressive and very much appreciated. I couldn't have chosen a better builder and would be the only one I would recommend in the entire development.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

I love my Richmond!

  • Bianca C.
  • Verified HomeBuyer
  • December 20, 2022
  • Manvel, TX

We decided to build with Highland because of the option to customize. Denise our sales rep was informative and thorough. Jim was our builder and he was truly a class act. I was so pleased with his responsiveness and his delivery of a great product. I love my home. We really built our forever home with Highland.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

VP

  • Vivek P.
  • Verified HomeBuyer
  • November 29, 2022
  • Richmond, TX

Overall great experience for us

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Amazing experience with our Realtor, Kelli with ReMax. Highly recommend her hospitality and knowledge. of area and home buying experience. She is an Highland Home expert!

  • Julie G.
  • Verified HomeBuyer
  • November 22, 2022
  • Rosharon, TX

We love our new Highland Home! We loved to high quality and beautiful layout, its perfect! Our Realtor, Kelli was/is amazing and has supported our home buying and move in from start to finish...she is a gem! We had a few one off's that were corrected immediately, however there were a few challenges with the large picture windows that needed them to be completely reframed and replaced. We are awaiting that to be scheduled, now that we know the issue. The construction manager is very friendly, however limited on his availability to assist timely or be present to ensure the communication with ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Thank you Hunter & Joseph!

  • Karen B.
  • Verified HomeBuyer
  • November 18, 2022
  • Montgomery, TX

On my first visit to the sales office, Hunter was able to knowledgeably answer all my questions- a crucial factor in my decision process. He remained responsive throughout the process offering design ideas that truly enhanced the home. I feel incredibly fortunate to have worked with Joseph as the CM from start to finish. The true test in any project of this magnitude is to observe how someone handles the inevitable challenges. Joseph was always the calm in the eye of the storm exhibiting professionalism and respect throughout. He was keenly aware that this particular build represented more ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Awesome experience

  • Anonymous
  • Verified HomeBuyer
  • November 16, 2022
  • Katy, TX

They are very prompt at responding.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

House

  • David D.
  • Verified HomeBuyer
  • September 27, 2022
  • Montgomery, TX

Overall experience is great. Love my new house.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Highland Experience

  • Anonymous
  • Verified HomeBuyer
  • July 05, 2022
  • Humble, TX

From initial contact to post-closing issue resolution, Highland has been great to work with. Would definitely recommend them. One suggestion: for the study/office, having a pre-wired (or more) Cat5 drop would be ideal. For those that work from home, hard-wiring the computer to internet connections is infinitely better.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - First, I couldn’t be more happy with our home quality.

  • Richard S.
  • Verified HomeBuyer
  • April 27, 2022
  • Katy, TX

First, I couldn’t be more happy with our home quality. However, the aspect of the home purchase I loved the most was after the contract was signed and during the build. Both Cece (sales) and Jack (project construction manager) worked with us on all the things we wanted changed and corrected during the build as much as possible. They were relentless in trying to ensure everything was as perfect as possible when we finally closed. Many of the changes were “nit picky” but they always tried as hard as possible with an up beat attitude. Even after the close, warranty items have been handled ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Overall a great experience

  • Shalantha G.
  • Verified HomeBuyer
  • April 27, 2022
  • Brookshire, TX

Christine and Javier did a wonderful job helping my family get into our new HH and kept us updated throughout the entire process.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - Mack and Jonathan were great to work with.

  • Tina T.
  • Verified HomeBuyer
  • February 22, 2022
  • Conroe, TX

Mack and Jonathan were great to work with.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Joseph

  • Keith L.
  • Verified HomeBuyer
  • January 30, 2022
  • Humble, TX

Everyone on the team is knowledgeable, helpful and nice. The weekly construction calls keep us informed all the way through our build. Fantastic experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

The builder’s team was excellent. They stayed on top of all matters of concern.

  • Michelle P.
  • Verified HomeBuyer
  • January 20, 2022
  • Humble, TX

The entire process was an absolute pleasure. They’re were some hurdles with my selling process and this team was so very patient. They treated me like a person and not just a buyer. I really appreciate it.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Amazing experience

  • Daniel P.
  • Verified HomeBuyer
  • October 20, 2021
  • Brookshire, TX

Customer service was fantastic!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Highland is very customer responsive!

  • Scott U.
  • Verified HomeBuyer
  • October 19, 2021
  • Katy, TX

Highland is very customer responsive! They also made numerous changes to our floor plan which gives the feeling of a custom built home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Highly recommend using Highland to build your next home

  • Craig C.
  • Verified HomeBuyer
  • September 09, 2021
  • Cypress, TX

Highly recommend using Highland to build your next home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4