Highland Homes Reviews in Houston, TX

Highland has great floor plans to choose from. The process was easy and they take care of any issues the best they can. Lyndsay in the sales depart was great at helping with design choices. Giovanni the construction manager was most helpful in every way. He handles issues quickly and makes it a great experience. The only negative is possibly not getting all the options offered in the design center that I would have liked to get. Example elongated toilets instead of round ones, blinds not offered, and taller bathroom cabinets. But with that said it was a pleasant experience and I would buy from highland again. ... More

Very good experience over all

Builder and sales people were great to work with. Love house.

We just moved in our second Highland home and we couldn't be more pleased with our beautiful home. We checked with other builders, but their prices were high. We did look at Lennar, but they were unwilling to negotiate prices or make any changes, even like adding extra electric plugs to make the home more "Smart." Highland homes were priced much better than the other builders in our subdivision AND they bent-over-backwards to make changes to the house, we requested like moving the fireplace to new location, adding windows, adding floor and electric plugs, moving a bedroom closet to garage to add square footage to room and many more changes. Essentially, we were able to customize the home to fit our needs. Quality: we had inspectors review home during building process. One inspector remarked about how well Highland homes are built, from previous inspections. However, in our inspections he showed the extra steps Highland took for high energy efficiency and superior quality build. He said, "You normally only see these type of extras on million dollar custom build homes and these are standard on Highland." Also, he was so impressed with the plumbing, he took pictures to use as examples of how plumb the home right. He remarked that it was refreshing to inspect a home with so few and minor issues. Highland People: We visited many Highland communities model homes to get ideas for our home. Even though the sales people knew we were buying in another community, they still went out of their way to answer questions and to help us. Our sales counselor and building coordinator were very kind and trustworthy people who were exceptionally responsive to our questions and needs. Also, our designer truly understood what were looking for in a home, even though we were really not quite sure it even able to articulate what we wanted. She was able to magically bring a hodge-podge of ideas and desired and designed a beautiful home which looks like model quality and has all of the elements we love. Highland people are the kind of people you would choose to call "friend." So if you want to build your dream home at the right price, customize it to fit your lifestyle, and want to feel secure in the knowledge that your home is extremely well-built: buy a Highland. You won't regret it. And matter-of-fact, if one day you choose to sell your Highland, know that it will sell fast and with lots of added equity added to your bank account. ... More

Good builder. They stand behind their warranty

During the construction of our home, the company made an error, installing something we had discussed but not ordered. When we noticed the error, they insisted on our NOT paying for that item. They acknowledged their error and paid for it. If I ever build another house, I will go to Highland.

Had an awesome experience and love the home.

Home was build with good quality and my builder is very responsive and patience to any of my issues/concerns.

Hector and Jovanny at Highland Home were friendly, knowledgeable, helpful, and very responsive to our questions and requests. They definitely made our first time building a home a great experience. Jovanny was also great at resolving many issues very quickly no matter how small or big.

Everyone was very helpful with all questions. Thank you for making our first home buying experience so easy!

Overall a builder that you can trust because of the good customer service. I recommend Highland Homes

No hidden promises of misleading information.k

Highland Mortgage and Highland Builders did a outstanding job!. We completed the offer, the loan and closing in 30 days.

Home was delivered as promised and in excellent condition. All items we subsequently found that we wanted addresses were quickly fixed with no hassle at all. Very pleased with Highland homes.

One of the best team of builders I have worked with.

After having two other homes built in different states by different builders, our experience with Highland has, by far, been the best. Working with Brandon has been a dream as he has been super responsive and very on top of taking care of our issues. We are most grateful and will definitely recommend Highland to everyone looking for a new home!

High quality workmanship, good response from sales representatives, Project Manager was exceptional, loved the Architecture. Negatives were that 3 of the 6 bathrooms were in the first 300 sq ft of house and many interior doors were too narrow. Great service and fast response time after closing to fix a few small repair items. Overall great experience.

With the paint there are some small problems but the rest the seller was very friendly and excellent. I am happy.

From the time Karen was introduced to Tony, our Highland sales counselor, all the way through our home buying process we had a fantastic experience! He was both very personal as well as professional in all his dealings with us, communicating in a timely and thorough manner. Later, when our house went under construction we began working with Jack, our construction manager. He was an excellent communicator utilizing e-mails, texts, and phone calls to update us on progress and address any questions or concerns we had. This was especially helpful to us as we were living in another state during construction. We felt like Jack was genuinely concerned with our desires related to our house and was willing to go above and beyond to make sure we ended up with a house we were thrilled with. Without reservation we have and will continue to recommend Tony and Jack to our family and friends! ... More

Home buying experience was great with Highland. Expected a little more quality but overall, I'm satisfied.

Thanks for all, excellent experience and job Best regards

The experience was great and easy every highland associate was professional and kind great to work with. I love my purchase and the neighborhood thanks again

Our first point of contact with Jay in Meridiana was pleasurable. He was straightforward, attentive to our needs, a good listener, patient, always respond with promptness, knowledgeable, always went beyond what we asked, no hassle, no pressure. He responded with a quick yes to all our offers. Our experience from the new home consultant (Jay), Nick construction manager (was ok), to the closing table was seamless. No hiccups, no underlying issues, and no surprises. Excellence was on display. Jay and the title company exceeded our expectations as a third time home owner. We wish Highland Homes offered a sample paint kit! ... More

David is outstanding. Outstanding. of course there will be issues during the building process. He understood our concerns and reassured us that things would be addressed and taken care of. He was confident and we were confident in his abilities. He is professional and friendly. We always felt he “heard” our concerns and addressed them quickly and appropriately. David made the building process smooth and pleasant. We’ve always heard the horror stories about building and the stress it can cause. And he finished early! Yay. We were able to move out of the apartment 2 months early! Working with David was a dream. There were a few moments of stress but nothing major and we knew with David on “our team”, things would be beautiful and solid. Highland is LUCKY to have David. I highly recommend him and Highland now. Thank you, David, for a beautiful home! And for a smooth process. ... More

Highlands provided us with good service/assistance. They addressed our concerns and requests during the process of buying our home, made sure everything is on time up to the closing period. We were able to move in our new home as planned/scheduled. Terrence and Jovanni provided assistance and help