Highland Homes Reviews in Houston, TX

We sold a house in The Woodlands and bought a new house with Highland. It's our first time with Highland. The stress levels from both selling and buying at the same time were very high for me and my family. Working with Highland helped lower the stress for buying a new house. Having dealt with many other builders, once we met with Highland, it was clear to me that they were #1 on my list to strike a deal with. No non-sense or sales pitches, concise and to the point. Quality of construction is also excellent with modern designs. All steps from signing of contract through closing and after moving repairs have been seemless. The construction manager is ever reachable and responsive. He has taken good care of us, any repairs (mostly minor that are expected of a new construction) addresses almost immediately. I will give my highest recommendation for Highland Homes to anyone considering to buy a new home. ... More

We had a great experience from beginning to end with Highland homes. The sales rep and construction manager were both highly responsive to our requests. I wouldn't hesitate to buy another Highland home in the future.

We are beyond pleased with our new home. From our first meeting with Linda in the sales office to post-closing small details with Don (and all parts in between), we always felt that we were valued and respected. We have been in our home long enough to receive full-month utility bills. The home is truly energy efficient and very comfortable. We thank you, Highland Homes and your great Woodforest team, for exceeding our expectations!

When moving to Bridgeland, we had hoped to build a Highland Home, but expected we would have to sacrifice size or features to construct one at our price point. Surprisingly, our sales associate considered our requests, picked a great plan and elevation, and provided considerable upgrades, while remaining in our budget. Constructing and financing through a Highland affiliate resulted in a seamless process, one in which it only took 3 months to construct and close on our home.

Chris was our builder and did an excellent job. He is very responsive, is on top of everything and is nice to work with.

Finding the plan to build the perfect home is the easy part. What sets Highland Homes apart from the rest is the support you will get during the construction of your home and after closing. Every new home will have bumps along the way, how those issues are handled is what is most important. Daniel, my builder, and Anita, my sales person, always made sure these issues were resolved. They both really emphasized they wanted us to be happy with our purchase. After building 5 homes, you don't see that kind of "old fashioned" work ethic very often. All the extra effort was appreciated.

Highland has been great since the start. They are quick to answer your question or concerns. They are very accommodating and trustworthy. I would recommend anyone to build with highland.

Highland has great floor plans to choose from. The process was easy and they take care of any issues the best they can. Lyndsay in the sales depart was great at helping with design choices. Giovanni the construction manager was most helpful in every way. He handles issues quickly and makes it a great experience. The only negative is possibly not getting all the options offered in the design center that I would have liked to get. Example elongated toilets instead of round ones, blinds not offered, and taller bathroom cabinets. But with that said it was a pleasant experience and I would buy from highland again. ... More

Very good experience over all

Builder and sales people were great to work with. Love house.

We just moved in our second Highland home and we couldn't be more pleased with our beautiful home. We checked with other builders, but their prices were high. We did look at Lennar, but they were unwilling to negotiate prices or make any changes, even like adding extra electric plugs to make the home more "Smart." Highland homes were priced much better than the other builders in our subdivision AND they bent-over-backwards to make changes to the house, we requested like moving the fireplace to new location, adding windows, adding floor and electric plugs, moving a bedroom closet to garage to add square footage to room and many more changes. Essentially, we were able to customize the home to fit our needs. Quality: we had inspectors review home during building process. One inspector remarked about how well Highland homes are built, from previous inspections. However, in our inspections he showed the extra steps Highland took for high energy efficiency and superior quality build. He said, "You normally only see these type of extras on million dollar custom build homes and these are standard on Highland." Also, he was so impressed with the plumbing, he took pictures to use as examples of how plumb the home right. He remarked that it was refreshing to inspect a home with so few and minor issues. Highland People: We visited many Highland communities model homes to get ideas for our home. Even though the sales people knew we were buying in another community, they still went out of their way to answer questions and to help us. Our sales counselor and building coordinator were very kind and trustworthy people who were exceptionally responsive to our questions and needs. Also, our designer truly understood what were looking for in a home, even though we were really not quite sure it even able to articulate what we wanted. She was able to magically bring a hodge-podge of ideas and desired and designed a beautiful home which looks like model quality and has all of the elements we love. Highland people are the kind of people you would choose to call "friend." So if you want to build your dream home at the right price, customize it to fit your lifestyle, and want to feel secure in the knowledge that your home is extremely well-built: buy a Highland. You won't regret it. And matter-of-fact, if one day you choose to sell your Highland, know that it will sell fast and with lots of added equity added to your bank account. ... More

Good builder. They stand behind their warranty

During the construction of our home, the company made an error, installing something we had discussed but not ordered. When we noticed the error, they insisted on our NOT paying for that item. They acknowledged their error and paid for it. If I ever build another house, I will go to Highland.

Had an awesome experience and love the home.

Home was build with good quality and my builder is very responsive and patience to any of my issues/concerns.

Hector and Jovanny at Highland Home were friendly, knowledgeable, helpful, and very responsive to our questions and requests. They definitely made our first time building a home a great experience. Jovanny was also great at resolving many issues very quickly no matter how small or big.

Everyone was very helpful with all questions. Thank you for making our first home buying experience so easy!

Overall a builder that you can trust because of the good customer service. I recommend Highland Homes

No hidden promises of misleading information.k

Highland Mortgage and Highland Builders did a outstanding job!. We completed the offer, the loan and closing in 30 days.

Home was delivered as promised and in excellent condition. All items we subsequently found that we wanted addresses were quickly fixed with no hassle at all. Very pleased with Highland homes.

One of the best team of builders I have worked with.

We recently built our new home with Highland Homes and couldn’t be happier with the entire process. From start to finish, both our sales representative and our builder went above and beyond to accommodate every modification we needed for our child in a wheelchair. Nothing about our home feels cookie cutter, which was extremely important to us. The team’s responsiveness and attention to our unique needs was truly unmatched. We highly recommend Highland Homes to anyone looking for a personalized and caring home-building experience!

After having two other homes built in different states by different builders, our experience with Highland has, by far, been the best. Working with Brandon has been a dream as he has been super responsive and very on top of taking care of our issues. We are most grateful and will definitely recommend Highland to everyone looking for a new home!

High quality workmanship, good response from sales representatives, Project Manager was exceptional, loved the Architecture. Negatives were that 3 of the 6 bathrooms were in the first 300 sq ft of house and many interior doors were too narrow. Great service and fast response time after closing to fix a few small repair items. Overall great experience.