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Highland Homes Reviews in Houston, TX

What Houston Homeowners Have to Say About Highland Homes.

Read all 669 verified reviews from homeowners that built a new home with Highland Homes in the Houston area. Houston homeowners have rated Highland Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Highland Homes

has 4.2 out of 5 stars in Houston Area

669 Reviews in Houston Area

Ratings by Category

Overall 4.2

Quality 3.9

Trustworthiness 4.2

Value 4.1

Responsiveness 4.2

Highland Homes in Houston Area

View Homes

Customer Reviews

Great service

  • Miquel S.
  • Verified HomeBuyer
  • March 02, 2021
  • Manvel, TX

This was our second home and the experience was great. We were allowed to make different changes including non standard changes. Very responsive. The builder communicated with us on the construction every week.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very Flexible and great support!

  • Alejandro B.
  • Verified HomeBuyer
  • January 19, 2021
  • Brookshire, TX

They help you get exactly what you need, and adjust based on your desires and budget. Great house project and awesome features. Our sales person (Sarah T) was amazing and caring. She gave us all the time to make sure we were taking the right decision, always available. Great experience overall.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Everyone was extremely helpful and positive.

  • Jonathan B.
  • Verified HomeBuyer
  • December 01, 2020
  • Conroe, TX

Everyone was extremely helpful and positive. They did everything they could to make our experience pleasant. Megan and Jeff were fantastic. The Mortage team was also great.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

A Rewarding Experience !

  • Kenneth C.
  • Verified HomeBuyer
  • October 25, 2020
  • Katy, TX

Purchasing a new home can be overwhelming. There are so many choices to be made while trying to remain in your planned budget. All of the Highland Homes representatives from beginning to end provided unparalleled service and eased us through the home building process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Great experience

  • David R.
  • Verified HomeBuyer
  • October 21, 2020
  • Willis, TX

From the minute we met the Highland team at Woodlands Hills we were immediately impressed with their professionalism, friendliness and the quality of their homes. As a result of this initial meeting we made a decision to buy a Highland Home and I would 100% recommend Highland as a trusted builder.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great service

  • Jose B.
  • Verified HomeBuyer
  • September 11, 2020
  • Houston, TX

Awesome people and always available for any questions and needs you need on your home building process

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Excellent home-buying experience

  • Angel C.
  • Verified HomeBuyer
  • August 27, 2020
  • Fulshear, TX

Very happy with our new home. From sales to customer service/support, all personnel have responded quickly and gained our trust.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Excellent Built Home!!!

  • Roderick M.
  • Verified HomeBuyer
  • July 28, 2020
  • Cypress, TX

We absolutely love our home and thoughtfulness on how it was built. The building materials used are of high quality. Our only concern is the quality of the bathroom cabinets is not what we would have expected for this price point. Our home buying process went well and Highlands exceeded our expectations with their professionalism.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Very Honest people to work with

  • Anonymous
  • Verified HomeBuyer
  • February 12, 2020
  • Richmond, TX

Very Honest people to work with

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Reputable builder

  • Anonymous
  • Verified HomeBuyer
  • December 10, 2019
  • Richmond, TX

Builder warranty is great. They address any issues you have in timely manner. I would recommend the builder to my family and friends. Pleased with the work ethic and dedication of the entire team (sales rep and project manager).

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Excellent Service

  • Anonymous
  • Verified HomeBuyer
  • October 29, 2019
  • Richmond, TX

Excellent experience with sales and construction manger. . They were both prompt and helpful through out the entire process.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great finished product and personalized care

  • Hariharan V.
  • Verified HomeBuyer
  • October 22, 2019
  • Richmond, TX

We were very happy with the sales and construction process for our new home at Aliana. The sales and project teams worked hand in hand to ensure all communications regarding the house were documented and verified. Their process for checks at various stages and during closing made us more confident on their project. The closing and post-close follow ups have been great too. Would highly recommend highland homes to my friends and family.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

They Do What They Say they Will Do!

  • Michael N.
  • Verified HomeBuyer
  • September 10, 2019
  • Montgomery, TX

The Sales Counselor was honest and up front with every request we made. He stayed on top of the build and worked closely with us! The Project Leader building our home also was great to work with. I had a 3rd party inspection done which identified a hand full of concerns. All but 3 where very minor. The Project Leader requested a copy and addressed every point of concern and corrected any problems on a timely bases without question! The team we worked with was outstanding and made us feel like family! I would highly recommend them!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Overall very good builder and responsive to issues

  • Tong Z.
  • Verified HomeBuyer
  • August 13, 2019
  • Richmond, TX

Very good builders and responsive to issues. Some does take time to resolve, so submit request a early as possible.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Satisfied So Far

  • Rodney W.
  • Verified HomeBuyer
  • August 08, 2019
  • Houston, TX

Everything has been wonderful thus far. Everyone has been helpful, respectful, and quick to respond.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Anonymous
  • Verified HomeBuyer
  • July 30, 2019
  • Fulshear, TX

the experience with Highland homes was great. Everything went smoothly starting from signing the documents to closing. The Sales person & the builder was really helpful. They provided all the required support and answered all our queries on time.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

great house just a bit rushed

  • Anonymous
  • Verified HomeBuyer
  • July 16, 2019
  • Richmond, TX

only reason im docking a star from workmanship // materials is theres little tiny things that were rushed, not huge deals, just basically small nicks that we were told can't be fixed overall amazing builder and great house for value

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great customer service...

  • Tom J.
  • Verified HomeBuyer
  • July 09, 2019
  • Spring, TX

I have been pleased with every aspect of building with Highland Homes. From the salesman, to the building manager to anyone else I dealt with. Highland Homes truly cares about their customers and makes sure they are satisfied in every way. I have nothing but praise for how I was treated throughout this process. If I ever build again I will be looking for Highland Homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Home bought

  • Jacqueline N.
  • Verified HomeBuyer
  • July 09, 2019
  • Humble, TX

Great experience with the agents at Highland homes. Lyndsey was knowledgeable and helpful.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - Best service

  • Huiqun Z.
  • Verified HomeBuyer
  • December 11, 2018
  • Richmond, TX

Best service

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great buying experience

  • Mohammad S.
  • Verified HomeBuyer
  • March 18, 2025
  • Fulshear, TX

We had great experience with the Highland home sales person towards closing and with the walkthrough with the construction manager. The staff has been responsive and helpful in taking care of any issues that came up. We have bought homes in the past but but we would rate our experience with Highland Homes too notch!

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

We live the development here at Grand Central Park.

  • William S.
  • Verified HomeBuyer
  • November 20, 2024
  • Conroe, TX

Tim, the on site sales rep was extremely knowledgeable and will always take your call to answer any last minute questions. Carter our most recent superintendent has been a pleasure to work with. Great team!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Construction Manager Support

  • David H.
  • Verified HomeBuyer
  • October 02, 2024
  • Brookshire, TX

Our Construction Manager, Ed, has visited on multiple occasions to ensure that any warranty matters are addressed in a timely manner.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Nice construction

  • Octaviano L.
  • Verified HomeBuyer
  • September 26, 2024
  • Cypress, TX

Great shoping experience, really nice house

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Highland

  • Anonymous
  • Verified HomeBuyer
  • September 25, 2024
  • Missouri City, TX

This was my second build. Highland went above my expectations in craftsmanships, customer service, and production deadlines. Glenn was a fantastic salesman and Jim was a phenomenal project manager. I could not have been happier with the process. I strongly recommend Highland homes to anyone looking for a new home in the area.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5