Highland Homes Reviews in Houston, TX

We had a great experience with Highland Homes. We had a tight moving window, and our house was finished and ready to move in right when we needed it to be. Thanks to all the Highland Team for making it happen!

The overall experience has been great including our local rep: Troy and construction POC: Layne. The only area we have to be honest about is the Quality of workmanship & materials...

Just in one word. Awesome.

Great professional staff, The contractor was very polite and cooperative, He really listen the issue raised by us and address at the spot or deliver as per the promise. The house is in a nice condition and i am sure it will be like this for long. Thank you

Hunter and Dustin work well together ! Dustin really cares about helping us resolve the Home Warranty issues. We really appreciate his diligence. Hunter has come through on referrals after the purchase to get small projects done. Thank you!

Overall satisfied, it’s a very beautiful house and we love it. The only thing is that the contractor forgot to build a linen closet for our upstairs. Now that we closed, they didn’t go back in to fix it.

Love the home. Glenn in sales and Tommy the construction manager did an outstanding job. They made the process smooth from begining to end.

In general it was a great experience, we were informed every week about the status and progress of our home, We haven't had issues in our house and for those that were found (minimum details), those were solved immediately... Jared is an excellent project manager, always available and ready to provide feedback and support as needed.

Great customer service!! This is their greatest quality that Highland Homes have achieved. They are always willing to fix any and all genuine issues that may occur. Overall home design and quality is very good.

Quality, Value & Great Design

Highland builds a great home and the design center experience was one of the better ones we have had out of all the homes we built. The new home consultant was very enthusiastic and knowledge and was an advocate for us as buyers throughout the process. Our construction manager was a joy to work with and was very responsive to issues raised during the build process. Job site cleanliness was one area that was a bit frustrating, but overall the end project was great!

Overall, I have a good experience with purchasing Highlandhome.

Overall the buying experience was great! Customer service from the sales office and building manager was great . I just subjects to Highland is that you pour your driveway last. As I ride around the neighborhood you can notice the difference between Highland and Perry homes . Perry home has clean finished driveways and Highlands driveways are different colors and patched. Perry pours their driveways after the home is built and I think that what makes a difference.

Highland Homes has always been my favorite builder and I knew that if I ever bought a new home, it would be a Highland Home. The best part of my experience was dealing with the incredible staff in The Groves (Walter, Haley, Ron & Gwen). Each of these individuals ensured my needs were met and they went out of their way to make adjustments to the home to suit my needs. I bought the house in the final phases of construction, so I didn't have input as the house was being built. This incredible team was quite flexible when it came to accommodating modifications to the home, upon my requests. I feel that for the price of the home, gutters should be included. I love my Highland Home! ... More

I have worked with other home builders previously and felt like I was in a battle with them. Working with Highland was a relief from that. My sales agent was knowledgeable about the homes and features and helped me find what I wanted instead of pushing me into a more expensive home. My construction manager walked the home every day during the construction process and held the contractors accountable for mistakes. I walked the home often and when I saw corrections that needed to be made, he made sure they were taken care of. Highland earned my trust and made sure my home was built well. The home building process was significantly less stressful because I was able to trust them. ... More

Giovanni was great and met all our needs. He really went out of his way to make sure we were takeN care of.

Builder was easy to work with and you were allowed to make changes (to add or delete) to the existing floor plan within reason.

We love our floor plan and the high ceilings and quality of workmanship that Highland offers. We loved our sales person and project manager who were with us the whole time our house was being built . They were very responsive in fixing the few issues we had after closing.

First time building a home and glad we did it with Highland. Jeff and Judy were easy to work with in the office and Bryan was and continues to be responsive with our home. The materials were excellent so far and workmanship was good, any issues I had were quickly addressed. Nothing is ever perfect and they will fix anything which is not up to standard. There are a few things I wish I could have added or changed, but those are minor compared to what I got. I was surprised how quickly the house came together, with an original closing date of May being changed to late March. Overall I would build with Highland again. ... More

Highland Homes provided great service during and after the sale. The usual issues that arise in a new home build were addressed promptly. Mostly the quality of people we worked with we’re just excellent. Would certainly recommend to a friend.

I would like to compliment Chris our CM for an amazing job and personality. He made us feel very Comfortable. He did an outstanding job in a timely manner and I’m grateful that he built our house. His bedside manner was incredible. In the end Highland is lucky to have Chris as an employee.

The home buying process was great. This is my first new home in 20 years. We heard stories from others about difficulties with their new homes and the buying process. So, we expected the some difficulties. Highland Homes was great. The construction manager gave a thorough walk through and all items were addressed quickly. I have already given recommendations to friends and family to buy from Highland Homes

There were some minor cosmetic issues that were addressed quickly. Awesome team to work with.

Builder responded in timely and made the buying, inspection, and move in process quite easy.

Jeff and Denise makes a powerful team!