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- Highland Homes
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- Houston, TX

Highland Homes Reviews in Houston, TX
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What Houston Homeowners Have to Say About Highland Homes.
Read all 691 verified reviews from homeowners that built a new home with Highland Homes in the Houston area. Houston homeowners have rated Highland Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Highland Homes in Houston Area
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Customer Reviews
Reputable builder
- Anonymous
- Verified HomeBuyer
- December 10, 2019
- Richmond, TX
Builder warranty is great. They address any issues you have in timely manner. I would recommend the builder to my family and friends. Pleased with the work ethic and dedication of the entire team (sales rep and project manager).
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Excellent Service
- Anonymous
- Verified HomeBuyer
- October 29, 2019
- Richmond, TX
Excellent experience with sales and construction manger. . They were both prompt and helpful through out the entire process.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great finished product and personalized care
- Hariharan V.
- Verified HomeBuyer
- October 22, 2019
- Richmond, TX
We were very happy with the sales and construction process for our new home at Aliana. The sales and project teams worked hand in hand to ensure all communications regarding the house were documented and verified. Their process for checks at various stages and during closing made us more confident on their project. The closing and post-close follow ups have been great too. Would highly recommend highland homes to my friends and family.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
They Do What They Say they Will Do!
- Michael N.
- Verified HomeBuyer
- September 10, 2019
- Montgomery, TX
The Sales Counselor was honest and up front with every request we made. He stayed on top of the build and worked closely with us! The Project Leader building our home also was great to work with. I had a 3rd party inspection done which identified a hand full of concerns. All but 3 where very minor. The Project Leader requested a copy and addressed every point of concern and corrected any problems on a timely bases without question! The team we worked with was outstanding and made us feel like family! I would highly recommend them!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Overall very good builder and responsive to issues
- Tong Z.
- Verified HomeBuyer
- August 13, 2019
- Richmond, TX
Very good builders and responsive to issues. Some does take time to resolve, so submit request a early as possible.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Satisfied So Far
- Rodney W.
- Verified HomeBuyer
- August 08, 2019
- Houston, TX
Everything has been wonderful thus far. Everyone has been helpful, respectful, and quick to respond.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great Experience
- Anonymous
- Verified HomeBuyer
- July 30, 2019
- Fulshear, TX
the experience with Highland homes was great. Everything went smoothly starting from signing the documents to closing. The Sales person & the builder was really helpful. They provided all the required support and answered all our queries on time.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
great house just a bit rushed
- Anonymous
- Verified HomeBuyer
- July 16, 2019
- Richmond, TX
only reason im docking a star from workmanship // materials is theres little tiny things that were rushed, not huge deals, just basically small nicks that we were told can't be fixed overall amazing builder and great house for value
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great customer service...
- Tom J.
- Verified HomeBuyer
- July 09, 2019
- Spring, TX
I have been pleased with every aspect of building with Highland Homes. From the salesman, to the building manager to anyone else I dealt with. Highland Homes truly cares about their customers and makes sure they are satisfied in every way. I have nothing but praise for how I was treated throughout this process. If I ever build again I will be looking for Highland Homes.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Home bought
- Jacqueline N.
- Verified HomeBuyer
- July 09, 2019
- Humble, TX
Great experience with the agents at Highland homes. Lyndsey was knowledgeable and helpful.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Highland Homes - Best service
- Huiqun Z.
- Verified HomeBuyer
- December 11, 2018
- Richmond, TX
Best service
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great buying experience
- Mohammad S.
- Verified HomeBuyer
- March 18, 2025
- Fulshear, TX
We had great experience with the Highland home sales person towards closing and with the walkthrough with the construction manager. The staff has been responsive and helpful in taking care of any issues that came up. We have bought homes in the past but but we would rate our experience with Highland Homes too notch!
Total Score 5
Quality 5
Trustworthiness 4
Value 4
Responsiveness 5
We live the development here at Grand Central Park.
- William S.
- Verified HomeBuyer
- November 20, 2024
- Conroe, TX
Tim, the on site sales rep was extremely knowledgeable and will always take your call to answer any last minute questions. Carter our most recent superintendent has been a pleasure to work with. Great team!
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Construction Manager Support
- David H.
- Verified HomeBuyer
- October 02, 2024
- Brookshire, TX
Our Construction Manager, Ed, has visited on multiple occasions to ensure that any warranty matters are addressed in a timely manner.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Nice construction
- Octaviano L.
- Verified HomeBuyer
- September 26, 2024
- Cypress, TX
Great shoping experience, really nice house
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Highland
- Anonymous
- Verified HomeBuyer
- September 25, 2024
- Missouri City, TX
This was my second build. Highland went above my expectations in craftsmanships, customer service, and production deadlines. Glenn was a fantastic salesman and Jim was a phenomenal project manager. I could not have been happier with the process. I strongly recommend Highland homes to anyone looking for a new home in the area.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Denise Arson is amazing.
- Ghassan D.
- Verified HomeBuyer
- April 21, 2024
- Manvel, TX
Denise is a great sale person. She knowledgeable, attentive, and listens to her clients.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Wonderful
- Nancy M.
- Verified HomeBuyer
- April 17, 2024
- Fulshear, TX
My experience was very easy. I signed, went to the design center and before I knew it I moved in! The communication was very good throughout the entire process.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Jonathon
- Anonymous
- Verified HomeBuyer
- April 12, 2024
- Fulshear, TX
Excellent support has been provided for early closing of the house and scheduling of all repair works. All identified items were addressed exceeding our expectations.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Experience Feedback
- Hande D.
- Verified HomeBuyer
- March 17, 2024
- Fulshear, TX
Working with Hector Duenas during sales negotiations and contract signature was very smooth. He was very helpful, responsive and solution oriented. Dealing with Highland Home Loans was not very pleasant. We had to work with 3 different people for several months. We asked 20% mortgage of the house value and at the last minute, 4 weeks prior to closing, our application was rejected which put us very stressful situation. There is a room to improve the screening & approval process at Highland Home Loans. In our case it should have taken 30 mins to accept or reject our application rather than ...
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Nee home
- Joedna C.
- Verified HomeBuyer
- January 09, 2024
- Conroe, TX
I find Tm and Dalton to be very helpful in the process. Any issues that have come up Dalton has been amazing dealing with it.
Total Score 5
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
No hesitation in purchasing another Highland Home, if needed
- Brad J.
- Verified HomeBuyer
- December 28, 2023
- Conroe, TX
My experience with Highland Homes goes back to the 80’s as a child, when my parents purchased two Highland Homes in the Dallas area. So, when it came time to purchase a Highland Home for my own family, the decision and trust in the brand was easy, already proven, and well established. I will say that my own experience on the construction side wasn’t flawless, but when it came time to make things right and address found issues, responses and actions taken were swift . Highland Homes, like many truly customer-centric corporations, continues to solidify that their customers (and their ...
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Barn door
- Roberto Eduardo T.
- Verified HomeBuyer
- December 28, 2023
- Katy, TX
Unfortunately, the barn door has been mistakenly built (not per dwgs), and it's been 2 months without a resolution to this mistake.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Sheg
- Anonymous
- Verified HomeBuyer
- November 23, 2023
- Richmond, TX
We are blessed to have made this purchase with highland . Quality was excellent.
Total Score 5
Quality 5
Trustworthiness 3
Value 5
Responsiveness 5
The Bridgeland Townhouse Team
- R. William L.
- Verified HomeBuyer
- November 19, 2023
- Cypress, TX
Everyone we interacted and worked with at Highland were great. The Bridgeland sales, admin and construction folks were very knowledgeable and attentive to our needs. I highly recommend Highland as a conscience and professional organization.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
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