Highland Homes Reviews in Houston, TX

Highland is very customer responsive! They also made numerous changes to our floor plan which gives the feeling of a custom built home.

Highly recommend using Highland to build your next home

In general it was a great experience, we were informed every week about the status and progress of our home, We haven't had issues in our house and for those that were found (minimum details), those were solved immediately... Jared is an excellent project manager, always available and ready to provide feedback and support as needed.

Everyone has been helpful & kind throughout the process.

Great customer service!! This is their greatest quality that Highland Homes have achieved. They are always willing to fix any and all genuine issues that may occur. Overall home design and quality is very good.

Very responsive and good quality

When I had issues . The issue was taken care of quickly ! The people are really great at taken care of issues. That the guys doing work either over looked are just didn’t do ! Real quick response time and very polite . And helpful

Great quality, value and dynamic team of peiple to work with

Quality, Value & Great Design

very good and high quality!

Highland builds a great home and the design center experience was one of the better ones we have had out of all the homes we built. The new home consultant was very enthusiastic and knowledge and was an advocate for us as buyers throughout the process. Our construction manager was a joy to work with and was very responsive to issues raised during the build process. Job site cleanliness was one area that was a bit frustrating, but overall the end project was great!

Overall, I have a good experience with purchasing Highlandhome.

-Invested sales group that is not pushy and takes time to understand your needs -Project management team was great at updates regarding schedule -Project management team addressed issues in an efficient manner

Person was wonderful did a great job construction manager was the bestWhenever we found an issue they fixed it if we had a problem they found a solution great job

Sales Rep and Builder were great to work with for the most part. There were some workmanship issues that remained unresolved at the time of closing, which was not satisfactory for us. Overall, we have a well built home.

Follows through on commitments, and was great to work with.

Highland stands behind there product.

I enjoyed the ability to choose from so many options while also receiving impressive standard options as well!

Trustworthiness throughout the whole process from start to finish.

Highland homes’ plans really stand out with the high ceiling and open floor concept.

From the initial meeting with the sales rep to the final walk through, everything was easy. The sales person worked hard to get me what I wanted as far as the design budget went, so I didn’t have to sacrifice a lot as a single mom. My builder emailed me weekly to keep me in the loop as the building process progressed and was responsive to my questions or concerns. Highland has so many upgrades that are part of their standard package. I absolutely love my home!

Great experience working with the entire team from the sales team to the project management team.

This was our second home and the experience was great. We were allowed to make different changes including non standard changes. Very responsive. The builder communicated with us on the construction every week.

Liked the staff and home

They help you get exactly what you need, and adjust based on your desires and budget. Great house project and awesome features. Our sales person (Sarah T) was amazing and caring. She gave us all the time to make sure we were taking the right decision, always available. Great experience overall.