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- Highland Homes
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- Houston, TX

Highland Homes Reviews in Houston, TX
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What Houston Homeowners Have to Say About Highland Homes.
Read all 691 verified reviews from homeowners that built a new home with Highland Homes in the Houston area. Houston homeowners have rated Highland Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Highland Homes in Houston Area
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Customer Reviews
Highland Homes - Highland homes’ plans really stand out with the high ceiling
- Anonymous
- Verified HomeBuyer
- March 09, 2021
- Katy, TX
Highland homes’ plans really stand out with the high ceiling and open floor concept.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
The Highland experience is everything!
- Emily H.
- Verified HomeBuyer
- March 09, 2021
- Katy, TX
From the initial meeting with the sales rep to the final walk through, everything was easy. The sales person worked hard to get me what I wanted as far as the design budget went, so I didn’t have to sacrifice a lot as a single mom. My builder emailed me weekly to keep me in the loop as the building process progressed and was responsive to my questions or concerns. Highland has so many upgrades that are part of their standard package. I absolutely love my home!
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
no comment
- Anonymous
- Verified HomeBuyer
- January 26, 2021
- Conroe, TX
Liked the staff and home
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Highland Homes - I love my new home.
- David W.
- Verified HomeBuyer
- December 08, 2020
- Manvel, TX
I love my new home. It was worth the minor issues with workmanship when moving in.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 3
My New Highland Homes Home
- Alan V.
- Verified HomeBuyer
- December 18, 2019
- Cypress, TX
Finish work--paint, drywall and tile--could have been much better. There are multiple corners of walls/bottom trim that are not square and/or even. Highland Homes is correcting all of the issues however, would have rather had the finish work completed properly the first time. I am most pleased with the windows and doors installation. The wooden floors which we chose (which covers most of the downstairs) was installed properly and looks great. And I feel that Highland Homes does an excellent job with installation and design of the Trane Heating and Air Conditioning system--very ...
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Highland Homes - Great experience and level of professionalism.
- Isiaka A.
- Verified HomeBuyer
- August 13, 2019
- Manvel, TX
Great experience and level of professionalism. Made the experience seamless.
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Great experience and great build quality
- Anonymous
- Verified HomeBuyer
- July 25, 2023
- Katy, TX
Jason was great sales person and Jared was also great. Communication was great and upto our satisfaction. The only constructive feedback I would like to give them is that they should be consistent in offering upgrades to the neighbors for example there was an option to add a gate on the back fence which was missed for me where is there a couple of options that were missed for my neighbors. If there is a script that they can follow or list of items that they can follow for upgrades or any other things that could be great. Also there should be a way to record the walk-through meeting when they ...
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Mostly Good but Some Bad
- Myron H.
- Verified HomeBuyer
- May 12, 2022
- Conroe, TX
Overall, I'd give the experience 4 stars out of 5. Highland makes nice homes with good layouts that make you feel like you are in a bigger home, and don't pack the house with space you can't use. The houses have a lot of light and you can tell they are on a different level with quality. We were actually referred to Highland by some friends who lived in one in a different part of the state and loved it. The biggest disappointment was that when we moved in, there were several things on the house that weren't completed and should have been either verified or checked before we got there. We had ...
Total Score 5
Quality 3
Trustworthiness 4
Value 5
Responsiveness 4
Highland Homes - When I had issues .
- Tommie J.
- Verified HomeBuyer
- July 21, 2021
- Katy, TX
When I had issues . The issue was taken care of quickly ! The people are really great at taken care of issues. That the guys doing work either over looked are just didn’t do ! Real quick response time and very polite . And helpful
Total Score 5
Quality 3
Trustworthiness 5
Value 3
Responsiveness 5
Builder’s timeline for completion was pretty spot on.
- Anonymous
- Verified HomeBuyer
- April 16, 2021
- Missouri City, TX
Sales Rep and Builder were great to work with for the most part. There were some workmanship issues that remained unresolved at the time of closing, which was not satisfactory for us. Overall, we have a well built home.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
Wrights landing
- Parker B.
- Verified HomeBuyer
- December 10, 2019
- Spring, TX
Highland Homes made the home buying process very easy. Everyone from the builder to the loan officer were always available to answer questions. They made the process non stressful and go smoothly.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Elder rocks!
- Cody T.
- Verified HomeBuyer
- September 12, 2023
- Willis, TX
Elder is the man! Great salesman and even better person.
Total Score 5
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
The size and the layout.
- Jose M.
- Verified HomeBuyer
- January 15, 2021
- Humble, TX
I think they can improve in materials and labor with better quality.
Total Score 5
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
Highland Homes - The buying process was great
- Matthew B.
- Verified HomeBuyer
- December 06, 2021
- Fulshear, TX
The buying process was great
Total Score 5
Quality 2
Trustworthiness 4
Value 4
Responsiveness 3
The attention to details on the small things matter.
- Mitchell M.
- Verified HomeBuyer
- May 25, 2021
- Conroe, TX
Overall, the home is beautiful. But considering what we paid for the home, the small details should not have been overlooked. Doorknobs are crooked, gaps in the caulking between the floor and baseboards, doorframes aren't level, causing several doors not to shut properly.
Highland Homes responded:
Hi ...
Total Score 5
Quality 3
Trustworthiness 3
Value 2
Responsiveness 5
Live the neighborhood, not sure about the home.
- Anonymous
- Verified HomeBuyer
- June 11, 2020
- Montgomery, TX
Still trying to get things resolved after living here for two months. Worry about issues, I’ve heard about since moving in . Painting was poor.
Total Score 5
Quality 3
Trustworthiness 5
Value 3
Responsiveness 2
Avg review.
- Anonymous
- Verified HomeBuyer
- September 07, 2019
- Humble, TX
Ensure work is done thoroughly and you have looked at everything. The contractors tend to miss things here and there.
Total Score 5
Quality 3
Trustworthiness 3
Value 3
Responsiveness 4
Low Quality Highland Home Build - DO NO BUY
- Pravin P.
- Verified HomeBuyer
- November 22, 2022
- Montgomery, TX
My experience in purchasing a home with HighLands homes has been exceptional with the Sales rep. at WoodForest however not so well since the workmanship and quality build has been very poor and am highly dissatisfied since the many sub contractors hired on lacked experience, quality build, workmanship, poor judgment. These contractors did not care about their job, they just came in to do the bare minimum and left to goto the next job. I monitored my home build daily. I would come on site over see the build, take pictures on the progress of the build and saw so many mistakes these ...
Total Score 5
Quality 1
Trustworthiness 1
Value 1
Responsiveness 5
No response to requests for unfinished work
- Saleem T.
- Verified HomeBuyer
- January 27, 2022
- Richmond, TX
Do not trust, don't sign documents until they finish the final walk through issues
Total Score 5
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
The Model Home
- Brittany M.
- Verified HomeBuyer
- June 15, 2021
- Humble, TX
Wish the builder Joseph would take care of the things in my home that was supposed to be fixed before I closed. My cabinets, floor and stairs has yet to be fixed. After I closed I was pretty much on my own. Sprinkler company also still hasn’t came out.
Total Score 5
Quality 1
Trustworthiness 2
Value 1
Responsiveness 1
Joby
- Joby J.
- Verified HomeBuyer
- October 03, 2024
- Missouri City, TX
Highland is very responsible and trustworthy builder, They take care the home owners very well I am very happy with my home
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great Builders and very responsive!
- Francis N.
- Verified HomeBuyer
- February 09, 2024
- Manvel, TX
Going into our first home purchasing experience, Nick our builder really made us feel welcomed and well informed. He really went over every single detail of the home with us and addressed any concerns we had. Leading up to and after purchasing our home he's been very responsive on any concerns and definitely had everything taken care right away for us. I'd definitely reccomend Nick and Highland to any of my friends and family because of the great experience we had.
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Beautiful homes. Fell in love with them and never looked for any other place.
- Monica S.
- Verified HomeBuyer
- January 02, 2024
- Cypress, TX
I LOVE Highland Homes builders. And I definitely LOVE Highland- Bridgeland Central Townhomes. They’re so elegant
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes - Quality of build is great.
- Thai P.
- Verified HomeBuyer
- June 22, 2021
- Katy, TX
Quality of build is great. Materials do not feel cheap like other builders.
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great house, but...
- Matthew S.
- Verified HomeBuyer
- November 07, 2019
- Richmond, TX
...we moved in two months ago and still have zero options for cable/internet. It’s 2019, the internet is not optional! Should have been ready to go before closing! Otherwise great house and great experience.
Highland Homes responded:
Hi ...
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
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