Highland Homes Reviews in Houston, TX

Very happy with our new home. From sales to customer service/support, all personnel have responded quickly and gained our trust.

We absolutely love our home and thoughtfulness on how it was built. The building materials used are of high quality. Our only concern is the quality of the bathroom cabinets is not what we would have expected for this price point. Our home buying process went well and Highlands exceeded our expectations with their professionalism.

First time building a home and glad we did it with Highland. Jeff and Judy were easy to work with in the office and Bryan was and continues to be responsive with our home. The materials were excellent so far and workmanship was good, any issues I had were quickly addressed. Nothing is ever perfect and they will fix anything which is not up to standard. There are a few things I wish I could have added or changed, but those are minor compared to what I got. I was surprised how quickly the house came together, with an original closing date of May being changed to late March. Overall I would build with Highland again. ... More

Highland Homes provided great service during and after the sale. The usual issues that arise in a new home build were addressed promptly. Mostly the quality of people we worked with we’re just excellent. Would certainly recommend to a friend.

Very Honest people to work with

Finish work--paint, drywall and tile--could have been much better. There are multiple corners of walls/bottom trim that are not square and/or even. Highland Homes is correcting all of the issues however, would have rather had the finish work completed properly the first time. I am most pleased with the windows and doors installation. The wooden floors which we chose (which covers most of the downstairs) was installed properly and looks great. And I feel that Highland Homes does an excellent job with installation and design of the Trane Heating and Air Conditioning system--very efficient and very well balanced. Follow up from contractors/sub contractors has been prompt and professional. Our Highland Homes Construction Manager was attentive to our requests and kept us engaged and informed. Yes, I would purchase another HH!!! ... More

Builder warranty is great. They address any issues you have in timely manner. I would recommend the builder to my family and friends. Pleased with the work ethic and dedication of the entire team (sales rep and project manager).

Highland Homes made the home buying process very easy. Everyone from the builder to the loan officer were always available to answer questions. They made the process non stressful and go smoothly.

I would like to compliment Chris our CM for an amazing job and personality. He made us feel very Comfortable. He did an outstanding job in a timely manner and I’m grateful that he built our house. His bedside manner was incredible. In the end Highland is lucky to have Chris as an employee.

The home buying process was great. This is my first new home in 20 years. We heard stories from others about difficulties with their new homes and the buying process. So, we expected the some difficulties. Highland Homes was great. The construction manager gave a thorough walk through and all items were addressed quickly. I have already given recommendations to friends and family to buy from Highland Homes

Excellent experience with sales and construction manger. . They were both prompt and helpful through out the entire process.

We were very happy with the sales and construction process for our new home at Aliana. The sales and project teams worked hand in hand to ensure all communications regarding the house were documented and verified. Their process for checks at various stages and during closing made us more confident on their project. The closing and post-close follow ups have been great too. Would highly recommend highland homes to my friends and family.

There were some minor cosmetic issues that were addressed quickly. Awesome team to work with.

The Sales Counselor was honest and up front with every request we made. He stayed on top of the build and worked closely with us! The Project Leader building our home also was great to work with. I had a 3rd party inspection done which identified a hand full of concerns. All but 3 where very minor. The Project Leader requested a copy and addressed every point of concern and corrected any problems on a timely bases without question! The team we worked with was outstanding and made us feel like family! I would highly recommend them!

Very good builders and responsive to issues. Some does take time to resolve, so submit request a early as possible.

Great experience and level of professionalism. Made the experience seamless.

Everything has been wonderful thus far. Everyone has been helpful, respectful, and quick to respond.

the experience with Highland homes was great. Everything went smoothly starting from signing the documents to closing. The Sales person & the builder was really helpful. They provided all the required support and answered all our queries on time.

only reason im docking a star from workmanship // materials is theres little tiny things that were rushed, not huge deals, just basically small nicks that we were told can't be fixed overall amazing builder and great house for value

Jeff and Denise makes a powerful team!

I have been pleased with every aspect of building with Highland Homes. From the salesman, to the building manager to anyone else I dealt with. Highland Homes truly cares about their customers and makes sure they are satisfied in every way. I have nothing but praise for how I was treated throughout this process. If I ever build again I will be looking for Highland Homes.

Great experience with the agents at Highland homes. Lyndsey was knowledgeable and helpful.

Excellent experience with the Highland Homes team on our new house.

Very happy with our first home. We’ve heard great things about Highland Homes and so far it has met all expectations we had coming into our purchase. Would recommend to anyone looking for high quality.

Best service