Highland Homes Reviews in Houston, TX

Wish the builder Joseph would take care of the things in my home that was supposed to be fixed before I closed. My cabinets, floor and stairs has yet to be fixed. After I closed I was pretty much on my own. Sprinkler company also still hasn’t came out.

Expect a good experience with Highland Homes. Our sales person, Tony, was super helpful explaining everything about buying our home. The design center personnel were easy to work with and helped us make the best choices. We have been very pleased with our warranty experience so far. Jack and team have been very responsive to all our questions and had the various teams complete the warranty work very quickly and thoroughly. We’re pleased with our decision to purchase a Highland Homes.

Highland is very responsible and trustworthy builder, They take care the home owners very well I am very happy with my home

Going into our first home purchasing experience, Nick our builder really made us feel welcomed and well informed. He really went over every single detail of the home with us and addressed any concerns we had. Leading up to and after purchasing our home he's been very responsive on any concerns and definitely had everything taken care right away for us. I'd definitely reccomend Nick and Highland to any of my friends and family because of the great experience we had.

I LOVE Highland Homes builders. And I definitely LOVE Highland- Bridgeland Central Townhomes. They’re so elegant

Quality of build is great. Materials do not feel cheap like other builders.

...we moved in two months ago and still have zero options for cable/internet. It’s 2019, the internet is not optional! Should have been ready to go before closing! Otherwise great house and great experience.

Will recommend Highland to friends….. excellent!

Working with Highland has been a great experience. They truly care about their customers even after the purchase is complete. We love our new home and highly recommend Highland Homes to anyone looking to purchase a new construction home.

As a home buying experience Highland was able to answer any questions, great neighborhood and amenities. Some work was an issue in the beginning, but was quickly fixed! Overall, very satisfied with our home.

Good experience. Project manager was great. He was and still remains very responsive to any inquiries. I have enjoyed my purchase, other than one event, which was not the fault of the builders.

The building manager, Giovani, was wonderful with the home building process. He was accessible, knowledgeable, open minded, flexible and helpful. He made the home building process not just easy, but fun for us as buyers. He addressed our concerns quickly and educated us about many things along the way. The suggestions and recommendations he made were things we are really grateful for after we moved in.

Very nice experience from buying till closing.

Great experience and quick response to issues

A lot of issues after the fact

The overall experience was pretty good. The builder was very quick at responding to questions. The painters could be more careful. The people who install the quarter round at the base of a kitchen island were not very precise in cutting it to the right length and as a result there were gaps between the sections. Also the flooring people cut a piece of the flooring too short so now there is a place where there is a gap of space between the flooring and the island in the kitchen.

Great response to any issue we had.

Quality builder. responsive. trustworthy people.

Overall, my experience was good. I decided to use an outside vendor for one of my walls to add collapsible doors and I wasn't able to install the doors before I closed, which would have been helpful for me as I had to pay to demo a brick wall which was 3-4K.

Very pleased with our home. Very comfortable and satisfied. Surprised there were no spouting on rear roof over patio. That should not be an option; it is as essential as spouting on front roof.

Highland made it very easy to buy our home. We would buy again from them.

everything excellent

Construction quality is excellent. Choice of different floor plan is good . Finesse in Painting can be improved. Warrant department is very responsive .

I would give this survey a 5/5 if the work quality was better and if issues were more transparent. Overall a good buying experience despite some hiccups, I will say that they are very responsive to issues that are raised, but if your paying close to half a million dollars for a home you expect it to be top notch. Jovanny and hector were absolutely great though! Thank you for everything!

I'll let the stars included in the review do the talking. Overall, great experience in terms of working with the team. Love the people that helped us along the way and continue to help us.