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Highland Homes Reviews in Houston, TX

What Houston Homeowners Have to Say About Highland Homes.

Read all 734 verified reviews from homeowners that built a new home with Highland Homes in the Houston area. Houston homeowners have rated Highland Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Highland Homes

has 4.3 out of 5 stars in Houston Area

734 Reviews in Houston Area

Ratings by Category

Overall 4.3

Quality 4

Trustworthiness 4.3

Value 4.2

Responsiveness 4.2

Highland Homes in Houston Area

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Customer Reviews

Low Quality Highland Home Build - DO NO BUY

  • Pravin P.
  • Verified HomeBuyer
  • November 22, 2022
  • Montgomery, TX

My experience in purchasing a home with HighLands homes has been exceptional with the Sales rep. at WoodForest however not so well since the workmanship and quality build has been very poor and am highly dissatisfied since the many sub contractors hired on lacked experience, quality build, workmanship, poor judgment. These contractors did not care about their job, they just came in to do the bare minimum and left to goto the next job. I monitored my home build daily. I would come on site over see the build, take pictures on the progress of the build and saw so many mistakes these ...

Total Score 5


Quality 1

Trustworthiness 1

Value 1

Responsiveness 5

No response to requests for unfinished work

  • Saleem T.
  • Verified HomeBuyer
  • January 27, 2022
  • Richmond, TX

Do not trust, don't sign documents until they finish the final walk through issues

Total Score 5


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

The Model Home

  • Brittany M.
  • Verified HomeBuyer
  • June 15, 2021
  • Humble, TX

Wish the builder Joseph would take care of the things in my home that was supposed to be fixed before I closed. My cabinets, floor and stairs has yet to be fixed. After I closed I was pretty much on my own. Sprinkler company also still hasn’t came out.

Total Score 5


Quality 1

Trustworthiness 2

Value 1

Responsiveness 1

Construction Delays

  • Anonymous
  • Verified HomeBuyer
  • July 31, 2025
  • Missouri City, TX

Unfortunately, we had to wait over a year for construction of our home to be completed due to no power to our subdivision. Highland helped accommodate us for the delay and there were benefits in checking construction status each week in- person. Without the delay in construction we would have given 5 star rating. We are very happy with our new home.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

We love our Highland Homes experience!

  • Don M.
  • Verified HomeBuyer
  • July 15, 2025
  • Cypress, TX

Expect a good experience with Highland Homes. Our sales person, Tony, was super helpful explaining everything about buying our home. The design center personnel were easy to work with and helped us make the best choices. We have been very pleased with our warranty experience so far. Jack and team have been very responsive to all our questions and had the various teams complete the warranty work very quickly and thoroughly. We’re pleased with our decision to purchase a Highland Homes.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Joby

  • Joby J.
  • Verified HomeBuyer
  • October 03, 2024
  • Missouri City, TX

Highland is very responsible and trustworthy builder, They take care the home owners very well I am very happy with my home

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Builders and very responsive!

  • Francis N.
  • Verified HomeBuyer
  • February 09, 2024
  • Manvel, TX

Going into our first home purchasing experience, Nick our builder really made us feel welcomed and well informed. He really went over every single detail of the home with us and addressed any concerns we had. Leading up to and after purchasing our home he's been very responsive on any concerns and definitely had everything taken care right away for us. I'd definitely reccomend Nick and Highland to any of my friends and family because of the great experience we had.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful homes. Fell in love with them and never looked for any other place.

  • Monica S.
  • Verified HomeBuyer
  • January 02, 2024
  • Cypress, TX

I LOVE Highland Homes builders. And I definitely LOVE Highland- Bridgeland Central Townhomes. They’re so elegant

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Quality of build is great.

  • Thai P.
  • Verified HomeBuyer
  • June 22, 2021
  • Katy, TX

Quality of build is great. Materials do not feel cheap like other builders.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great house, but...

  • Matthew S.
  • Verified HomeBuyer
  • November 07, 2019
  • Richmond, TX

...we moved in two months ago and still have zero options for cable/internet. It’s 2019, the internet is not optional! Should have been ready to go before closing! Otherwise great house and great experience.

Highland Homes responded:
Hi ...

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Omar R.
  • Verified HomeBuyer
  • August 20, 2025
  • Porter, TX

It was a very smooth process. No delays or issues. Very easy company to work with.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very responsive!

  • Marius C.
  • Verified HomeBuyer
  • July 15, 2025
  • Hockley, TX

Will recommend Highland to friends….. excellent!

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

We love our Highland Home!

  • Patrick C.
  • Verified HomeBuyer
  • July 27, 2024
  • Willis, TX

Working with Highland has been a great experience. They truly care about their customers even after the purchase is complete. We love our new home and highly recommend Highland Homes to anyone looking to purchase a new construction home.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience with our builder, he was very helpful and a great builder.

  • Anonymous
  • Verified HomeBuyer
  • September 13, 2023
  • Cypress, TX

As a home buying experience Highland was able to answer any questions, great neighborhood and amenities. Some work was an issue in the beginning, but was quickly fixed! Overall, very satisfied with our home.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very good experience

  • Trish P.
  • Verified HomeBuyer
  • May 16, 2023
  • Richmond, TX

Good experience. Project manager was great. He was and still remains very responsive to any inquiries. I have enjoyed my purchase, other than one event, which was not the fault of the builders.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Building process

  • Lynnette B.
  • Verified HomeBuyer
  • December 10, 2020
  • Humble, TX

The building manager, Giovani, was wonderful with the home building process. He was accessible, knowledgeable, open minded, flexible and helpful. He made the home building process not just easy, but fun for us as buyers. He addressed our concerns quickly and educated us about many things along the way. The suggestions and recommendations he made were things we are really grateful for after we moved in.

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Excellent

  • Mahendra T.
  • Verified HomeBuyer
  • August 13, 2019
  • Fulshear, TX

Very nice experience from buying till closing.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Great experience and quick response to issues

  • Anonymous
  • Verified HomeBuyer
  • December 28, 2023
  • Richmond, TX

Great experience and quick response to issues

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Varela

  • Alex V.
  • Verified HomeBuyer
  • September 22, 2023
  • Cypress, TX

A lot of issues after the fact

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Overall good but watch details

  • Jerry J.
  • Verified HomeBuyer
  • September 21, 2023
  • Willis, TX

The overall experience was pretty good. The builder was very quick at responding to questions. The painters could be more careful. The people who install the quarter round at the base of a kitchen island were not very precise in cutting it to the right length and as a result there were gaps between the sections. Also the flooring people cut a piece of the flooring too short so now there is a place where there is a gap of space between the flooring and the island in the kitchen.

Total Score 4


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Great response to any issue we had.

  • Dennis T.
  • Verified HomeBuyer
  • May 18, 2022
  • Willis, TX

Great response to any issue we had.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - Quality builder.

  • Bobby V.
  • Verified HomeBuyer
  • October 21, 2020
  • Montgomery, TX

Quality builder. responsive. trustworthy people.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - Overall, my experience was good.

  • Casandra L.
  • Verified HomeBuyer
  • September 17, 2020
  • Cypress, TX

Overall, my experience was good. I decided to use an outside vendor for one of my walls to add collapsible doors and I wasn't able to install the doors before I closed, which would have been helpful for me as I had to pay to demo a brick wall which was 3-4K.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Satisfied Homeowner

  • William K.
  • Verified HomeBuyer
  • July 29, 2020
  • Conroe, TX

Very pleased with our home. Very comfortable and satisfied. Surprised there were no spouting on rear roof over patio. That should not be an option; it is as essential as spouting on front roof.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Great Team

  • Chris N.
  • Verified HomeBuyer
  • May 08, 2020
  • Humble, TX

Highland made it very easy to buy our home. We would buy again from them.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4