Highland Homes Reviews in Houston, TX

Highland Homes have a better built quality compared to other companies.

Bad paint job. Paint/stains all over floors and doors. Garage concrete is completely stained and chipped. Construction did not follow design and preconstruction design notes. Floors lifted by trim. Doors don't close right. Drawers slides are not smooth. I think my expectations were to high choosing Highland, should of known something was off when the sales rep took us to tour a house and they couldn't believe how much trash there was. I do believe more supervision should be done over the construction crew not only in design but in constructability.

Bought a home in January 2022. The process was smooth and people were friendly. Once I moved in I found a lot of issues. Shower was leaking, garbage disposal isn’t working, garage open randomly in the middle of the night just to name a few. I understand it’s a new build but these were too many issues for me. Warranty request are followed up but even then they reschedule several times. Like I said nice people but too many issues.

We had a great experience with Highland, they are incredibly responsive with any need and made the home buying process easy.

Just in one word. Awesome.

Our experience was great through the entire process.

Make sure you get your inspection get done before you move in!

Mack and Jonathan were great to work with.

Great professional staff, The contractor was very polite and cooperative, He really listen the issue raised by us and address at the spot or deliver as per the promise. The house is in a nice condition and i am sure it will be like this for long. Thank you

I bought an inventory home that was custom built for someone else. It had been ready for sometime so I thought everything would be check and ready for move in. I’ve had a few service calls and a lot of Sheetrock break around the bullnose corners. This isn’t my first time buying a new home but it is my first time having build issues. Also numerous door knobs and ripped off form improper installation, doors barely on hinges. Not what I thought a Neary 800k home would be.

My new Highland home in Veranda is beautiful. The design is modern and functional, and the use of space is perfect. The Highland Homes team provided exceptional service and made the home buying process very smooth and pleasant. They were meticulous about ensuring my house was in pristine condition before closing, and I love living in it.

Hunter and Dustin work well together ! Dustin really cares about helping us resolve the Home Warranty issues. We really appreciate his diligence. Hunter has come through on referrals after the purchase to get small projects done. Thank you!

Took a long time to start. Multiple delays.

We are in love with our Highland Home! It’s well built, checked off all of our requirements in a home, and our construction manager is absolutely wonderful! It takes a special kind of person to tolerate two rambunctious toddlers on a walk through! Can’t thank James, Jason, Jon and the rest of the highland team enough!!

Jim and Mark really good person and consider your home as theirs and I would give 5 star to Highland homes

The care and quality exhibited by the subcontractors was very disappointing. The PM for the builder did a good job getting things corrected. The cleanliness of the home at move in was not as expected.

Naturally, issues will arise when building a home. In every challenge, our salesperson and job foreman were helpful, positive, and made sure our needs and expectations were met.

Everything was very smooth from initial process to final move-in as Highland homes processed however, i missed some options since this is my first home. I really like the Quality and i feel worth the money. when it comes to Builder's team specially my construction Manager was awesome, i don't know if any constructor manager will respond after closing but my construction manager is still helping me wherever i need his help. very patience and helpful. Finally very loyal and trust worthy builder to buy a house.

The overall materials used to build the home is good but really poor workmanship. Not so happy with the electrical planning & workmanship, kitchen cabinet install work, work around the yard that was supposed to be provided and some tile work.

Everyone on the team is knowledgeable, helpful and nice. The weekly construction calls keep us informed all the way through our build. Fantastic experience!

Our overall experience was GREAT !! The house felt like home the first night we slept in it. Our Project Manager Jonathan was on top of everything. Our Sales Manager Lyndsay made some great recommendation starting with the lot we picked.

Do not trust, don't sign documents until they finish the final walk through issues

Closed the house with a lot of defects. They promised to fix but take them forever.

Adam was very good and helpful during buying process. We loved the location of house, however, finishing and detailing is not good. We bought a house in end of October and they installed wrong bathroom wall tiles. Zack has been helping for construction management. We tole him that this is not the tile that we ordered. After that we did follow up 4 to 5 times and every time he would say he would find out and then never got back to us. We still don’t have correct tile in our master bathroom for which we already paid. Our one of bathroom cabinet is still needs to be changed.

just be detailed on a particular home you want. The design, check every angle of your rooms, finishes, up & down, etc.