Highland Homes Reviews in Houston, TX

Great experience with Highland Homes.

Great experience working with them

I assume because the rush, the home finishes are not god. ceiling shapes out of alignement, a lot doors handle loosed, some paint finishes in bad shaoe, paint drops in some places. The grass planted came wit a lot of herbs on it. Precesence of ants even into home detected few days after moving.

Been here for two months and still have issues that’s been addressed - but nothing done! Very disappointed!!!!

This was our second Highland Home and the fit and finishes inside where not done as well as our previous home. We were not allowed to change much of anything in reference to colors and options. There was also a lot of trim and paint problems such as doors and drawers not fitting and closing as they should and fitting was off in numerous places. You expect better quality for the price point.

Disappointed in the quality downgrading from previous Highland Homes experience in Dallas. Trim work and interior paint is not up to standard and materials chosen by the builder for flooring, windows, etc. are the lowest possible quality.

Kelly was awesome and extremely helpful throughout the whole process

to resolve issues it take a decade.. i have bought my home in July.. and still there are things that needs to be completed. the labor used is not very good by this company. they are not very detail oriented.

Customer service was fantastic!

Highland is very customer responsive! They also made numerous changes to our floor plan which gives the feeling of a custom built home.

The builder was wonderful, straightforward and reliable

I am a retired builder..... who chose Highland Homes because of the quality of their quality building plans & materials and the highest level of their daily construction management. Highlands Sales group kept me up to date weekly on the building progress which was important to me. The energy efficiency as well the quietness inside of my home..... is amazing..... matching everything Highland Homes specifies for their customers. I would recommend Highland Homes to anyone.

I would like for everyone to know that as a first time purchasing a Highland Home has been the best decision I have ever made in a home purchase. I’ve owned several homes in my life, but I’ve never had the quality and service that Highland homes given me. I thank God I chose Highland and I will recommend Highland too all of my friends and family.

It’s my fault that I was in rush buying a home and therefore I end up buying a home with many faults. Jonathon ( manager) is a great guy and very helpful every situation but the house itself has many defects such as pendent lights, back porch concrete, interior walls r not straight , kitchen sink , breakers r Turing off itself quite often and many more. They replaced my pendent lights at least 5 times but still couldn’t get it right and I was lied about the situation. Basically, after third party doing a job , there was no one from Highland to inspect the job quality. I am thinking to buy another home and most likely not from Highland. ... More

This is my first time with highlands and I am very disappointed on the amount of issues I am having with a NEW home. Feels like a used home.

Kenneth the construction manager is very helpful.

The home that we purchased with Highland was beautiful, and working with Glenn was a great experience. However, since buying the home we have had some issues. We have had to push our Project Manager at times to finish our punch list, however, he has always been attentive and there to help. The biggest issue that we have had is with our HVAC. It has stopped working multiple times since we bough the house. Even last night it would not cool down the house even though it was 65° outside.

What I would like other buyers to know is that a 3 car garage is a 3 CAR garage not a 3 truck garage, actually you can’t fit 2 trucks. So if possible ask for a longer garage like 2 feet longer. Also is very nice that must of the special needs that you may require, Highland is willing to do the changes to meet your needs. Regarding quality is a very good house.

Highly recommend using Highland to build your next home

Highland is a fantastic builder all the way around. They build quality homes and their customer service from start to finish is amazing. They include so many awesome features from the start, you can truly just move in and start enjoying your home. I love my Highland Home!

In general it was a great experience, we were informed every week about the status and progress of our home, We haven't had issues in our house and for those that were found (minimum details), those were solved immediately... Jared is an excellent project manager, always available and ready to provide feedback and support as needed.

You have a very Good, Kind, Helpful and Professional staff. Linda, Pamela and Anthony the builder were great. They were always available to help and answer questions. Also Very efficient in al the process from the begining to the Closing.My family and I are very happy with our new Highland Home. We made a very Good decision buying with this Company.

on your walk through "BEFORE" closing make sure everything is looked at even molding and seams on the wall. Check EVERYTHING and document it and have it done if possible before you close.

Beautiful well built home. Very energy efficient as well.

Everyone has been helpful & kind throughout the process.