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- Houston, TX

Highland Homes Reviews in Houston, TX
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What Houston Homeowners Have to Say About Highland Homes.
Read all 663 verified reviews from homeowners that built a new home with Highland Homes in the Houston area. Houston homeowners have rated Highland Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Highland Homes in Houston Area
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Customer Reviews
Poor craftsmanship, poor oversight
- Alan R.
- Verified HomeBuyer
- August 15, 2024
- Conroe, TX
It has been a very disappointing experience. Many issues to fix with the house after moving in. Very poor paint job in some of the rooms, issues with plumbing, the dishwasher wasn't installed properly and leaked on to the floor. The flooring needed replacing after this, but 6 weeks later it still hasn't happened. A light fixture in the kitchen has been broken for 4 months. No replacement in sight. I now dislike my home because of the experience the builder has given me.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Highland Homes Builder Review - Bridgeland 40'
- Premkumar V.
- Verified HomeBuyer
- July 14, 2024
- Cypress, TX
I recently purchased a new property from Highland Homes, and I must say, the experience has been extremely disappointing. Here's why: 1. Poor Workmanship: The quality of the construction is far below what one would expect for the price. Numerous issues have arisen, from uneven flooring to poorly finished walls and faulty plumbing. It’s evident that the craftsmanship is subpar. 2. Low Quality Materials: The materials used in the construction of the home are of low quality. Doors, windows, and fixtures all feel cheap and have already begun to show signs of wear and tear within a short period ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Owner
- Dhaval P.
- Verified HomeBuyer
- August 25, 2022
- Rosharon, TX
Not the best experience for first time home buyers. Unprofessionalism from sales agent to the builder.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Highland Homes - The finance part of our home buying was fantastic.
- Dionne R.
- Verified HomeBuyer
- August 07, 2022
- Katy, TX
The finance part of our home buying was fantastic. No complaints there, but the construction part of the home buying is horrible. The workmanship of our house is very poor and the value for the price paid is not worth it. The response to issues is a joke. I have purchased homes before and this is by far the worst experience I have ever encountered. Highland should be ashamed of presenting their homes to buyers like this. Truly a lack of customer service. Customer service is what makes America great. I am an unsatisfied home buyer and I will never purchase from Highland again in the future or ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Worst Building Experience Ever!
- Joseph B.
- Verified HomeBuyer
- August 04, 2022
- Rosharon, TX
I've had 4 builds in under15 years and this has been my worst experience. (My previous builders were Lennar, Castle Rock, and Long Lake Ltd...wonder builders, experience, and quality of work) COVID-19 and logistics had no bearing on oversight/quality of craftsmanship. (Excuse used "TRUST THE PROCESS" it will be corrected in the end...I can't trust the process when I don't have experienced Project Management/Oversight). I've been in my home 90 days and still have unfinished work. Highland Meridiana will be receiving a poor BBB Report to make customers aware... Foundation: Blueprints ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Dishonesty of salesperson, lack of workmanship
- Darrin F.
- Verified HomeBuyer
- April 27, 2022
- Conroe, TX
Worst buying home experience ever. Quality of home is horrendous
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Biggest mistake! Unprofessional and Untrustworthy
- Siobhan N.
- Verified HomeBuyer
- June 07, 2021
- Richmond, TX
I closed on my home in March and builder still has not completed my master bath. Upgrades that were paid for were never installed. Untrustworthy project managers! I had my home inspected before closing and manager said he fixed problems and never did! I’ve had to put in so many warranty requests, I’ve lost count! My husband and I rearrange our schedules to accommodate them and they are constant no call, no show. We are contacting our attorney. Enough is enough! We paid so much money for this house. They are so unprofessional! We should have gone with Trendmaker. I wish I could post pics to ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
BUYER BEWARE, look elsewhere unless you like misery.
- Anonymous
- Verified HomeBuyer
- March 03, 2021
- Humble, TX
The CHEAPEST labor and materials are used but they Charge you a premium. They gave us an incomplete home stating everything would be done prior to close. Instead they rely on the warranty and that takes months to complete. So instead of enjoying a new home, you are dealing with the incompetency of the builders and the terrible contractors they use for months on end. Joseph and Giovanni give you a ton of attitude if you point things out that are done with poor quality, not done at all or done incorrectly. I could keep going but won’t. Bottom line...STAY AWAY!
Highland Homes responded:
Hi ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Poor
- Ghodratt B.
- Verified HomeBuyer
- May 07, 2020
- Richmond, TX
High price and poor costumer service
Highland Homes responded:
Hi ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Highland Homes - After 1 month closing.
- DLUU D.
- Verified HomeBuyer
- August 26, 2019
- Houston, TX
After 1 month closing. The grand new AC has issues. AC leaking water down to the ceiling and dripped to the floor. Highland Contractor just repaint the effected area. Big Tex still don’t know what happened to the AC. Same thing happened after 2 weeks. Called Big Tex Emergency many times nobody respond. Very disappointed.
Highland Homes responded:
Hi ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
The Worst Experience
- Anonymous
- Verified HomeBuyer
- August 06, 2019
- Katy, TX
Had the worst experience working with the sales people. Treated horribly by sales folks they did everything they could to try to get me to leave or cancel my contract because had a buyer that was willing to pay the full asking price.
Highland Homes responded:
Hi ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Very Bad Experience.
- Anonymous
- Verified HomeBuyer
- April 20, 2019
- Humble, TX
Poor walls and supplies used. Paint rubs right off. More than 20 items needed to be fixed or repaired AFTER moving in. Been here for more than 3 months and still waiting for repairs and replacements.
Highland Homes responded:
Hi ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Highland Homes - Please please have your own inspectorThe labor they hire are
- David W.
- Verified HomeBuyer
- March 21, 2019
- Manvel, TX
Please please have your own inspector The labor they hire are worthless not good workmanship. They do not take pride in their work There is never a foreman in site yo check behind workers. I been in my home abouy 2 months now. Im still having problem. Had a leak in my house the first month. Poorly built. Im not satisfied about my house. I had to have highland come back and nailed down my floor board still having electrical problems present day 3/20/2019. Very very upset about my whole building experience. Never never again. I will never never refer highland homes to anyone, not even have a ...
Highland Homes responded:
Hi ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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