Highland Homes Reviews in Houston, TX

Excellent people.always ready to help

Giovanni was great and met all our needs. He really went out of his way to make sure we were takeN care of.

Workmanship is crap. The painters suck. My 9 year old daughter could do a better job. The trim used inside is crap. MDF garbage For a 500k + house I guess I thought it would be better.

The people that you work with are great and very responsive.

They left me incomplete things at home and it's been going on for 3 months and they don't solve me.

Purchasing a new home can be overwhelming. There are so many choices to be made while trying to remain in your planned budget. All of the Highland Homes representatives from beginning to end provided unparalleled service and eased us through the home building process.

Quality builder. responsive. trustworthy people.

From the minute we met the Highland team at Woodlands Hills we were immediately impressed with their professionalism, friendliness and the quality of their homes. As a result of this initial meeting we made a decision to buy a Highland Home and I would 100% recommend Highland as a trusted builder.

Great home. Great price. Really happy.

We looked at a lot of different builders, but there was something special about Highland Homes! We visited many neighborhoods in the Houston area, and the one thing that stood out was the quality of Highland Homes changed. Solid foundation, quality of material, and a of different plans to choose from! We are very pleased with Highland Homes and would definitely recommend them as your future home!

Builder was easy to work with and you were allowed to make changes (to add or delete) to the existing floor plan within reason.

We were nervous about the process of building a house having always bought prebuilt homes before. Highland Homes was easy to work with and made it a good experience. I've also noticed that they are more responsive to issues that arise than other builders in my neighborhood comparing experiences in my neighborhood's online community group. So bravo Highland and I recommend them highly!

During my walk through, I had addressed a few issues as well as poor paint job. The subcontractors removed the tape and did not address most of the issues. Now due to COVID I can’t get the subcontractors to come back and address the issues that should’ve been taken care of before closing.

I’ve been dealing with Loud clacking noises over the stove top since I’ve been here. My front porch has large gaps between the bricks I can trip and fall or my visitors. I have asked to this to be fixed. Very disappointed in the quality of the home.

From the start day to closing day, Hector and Layne always made sure we were taken care of and we had a great experience!

We have had many many problems with our new home, which include Quality control with workmanship and several warranty issues, including the AC. Our AC shut down after only 6 weeks and the company we are required to use made it extremely difficult to schedule service. They also will not allow us to lower our thermostat below 72, which we were never told would be an issue when purchasing the house. Upstairs rooms don't cool properly because of mistakes made during installation and the AC company refused to come out to fix for a whole month because it wasn't an emergency. We have a roach issue in the house, despite paying our own pest control to come out 3 times in 8 weeks. We have never had this issue in the past. These are baby roaches also, which does not result from construction in the surrounding areas. This means there is an issue in the home. We were mislead upon expressing interest in the home and told that the lot size was 2000 sq ft larger than it actually is. We expressed that this was important to us and were still mislead with an inflated size estimate twice. Granite in the kitchen is chipped but chip was concealed with amber colored resin. Our backyard floods with water whenever it rains for a few minutes, which worries me when it comes to future heavy rainfall. The construction manager John has been extremely nice and helpful where he can be but I know he can only help so much. I feel the house we moved into was not the luxury home that was advertised to us and its very disappointing. ... More

Overall, my experience was good. I decided to use an outside vendor for one of my walls to add collapsible doors and I wasn't able to install the doors before I closed, which would have been helpful for me as I had to pay to demo a brick wall which was 3-4K.

My home is simply beautiful !!

A great company to build a home with. Sales and warranty manager is great.

Excellent and attractive construction; top of the line appliances and A/C equipment. Smart Home construction.

Awesome people and always available for any questions and needs you need on your home building process

Could have been better with details and craftsmanship, unfortunately it didn’t turn out exactly as we wanted but “good enough” which is kind of the running theme on some things. In some ways they were very radon’s ice but then they’d disappear with no communication. In the end a couple of big things were missing/didn’t turn out right and I’m tired of having to call them out to fix things.

Very disappointed in the fixtures, tile, flooring etc options at the decorating center. Very disappointed in cabinetry as well. Did not feel like this was not worth the money paid for the home. Sales was good and follow up with issues have been excellent.

As always highland is a home builder who care about the costumer and builds a good product that they stand by. They have an amazing warranty. We love our home.

We were really excited to move into our home but, it turned into a less than stellar experience as we realized that there were so many things, big and small, that appeared to be hastily done and poorly constructed. There are already cracks in the basedoards, rust in the sinks and bathtubs (which have never been used) and, the garage door came off of the hinges and very nearly crushed both of our vehicles. I could go on but again, beautiful home, terrible workmanship.