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- Houston, TX

Highland Homes Reviews in Houston, TX
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What Houston Homeowners Have to Say About Highland Homes.
Read all 681 verified reviews from homeowners that built a new home with Highland Homes in the Houston area. Houston homeowners have rated Highland Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Highland Homes in Houston Area
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Customer Reviews
BUYER BEWARE, look elsewhere unless you like misery.
- Anonymous
- Verified HomeBuyer
- March 03, 2021
- Humble, TX
The CHEAPEST labor and materials are used but they Charge you a premium. They gave us an incomplete home stating everything would be done prior to close. Instead they rely on the warranty and that takes months to complete. So instead of enjoying a new home, you are dealing with the incompetency of the builders and the terrible contractors they use for months on end. Joseph and Giovanni give you a ton of attitude if you point things out that are done with poor quality, not done at all or done incorrectly. I could keep going but won’t. Bottom line...STAY AWAY!
Highland Homes responded:
Hi ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Poor
- Ghodratt B.
- Verified HomeBuyer
- May 07, 2020
- Richmond, TX
High price and poor costumer service
Highland Homes responded:
Hi ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Highland Homes - After 1 month closing.
- DLUU D.
- Verified HomeBuyer
- August 26, 2019
- Houston, TX
After 1 month closing. The grand new AC has issues. AC leaking water down to the ceiling and dripped to the floor. Highland Contractor just repaint the effected area. Big Tex still don’t know what happened to the AC. Same thing happened after 2 weeks. Called Big Tex Emergency many times nobody respond. Very disappointed.
Highland Homes responded:
Hi ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
The Worst Experience
- Anonymous
- Verified HomeBuyer
- August 06, 2019
- Katy, TX
Had the worst experience working with the sales people. Treated horribly by sales folks they did everything they could to try to get me to leave or cancel my contract because had a buyer that was willing to pay the full asking price.
Highland Homes responded:
Hi ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Very Bad Experience.
- Anonymous
- Verified HomeBuyer
- April 20, 2019
- Humble, TX
Poor walls and supplies used. Paint rubs right off. More than 20 items needed to be fixed or repaired AFTER moving in. Been here for more than 3 months and still waiting for repairs and replacements.
Highland Homes responded:
Hi ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Highland Homes - Please please have your own inspectorThe labor they hire are
- David W.
- Verified HomeBuyer
- March 21, 2019
- Manvel, TX
Please please have your own inspector The labor they hire are worthless not good workmanship. They do not take pride in their work There is never a foreman in site yo check behind workers. I been in my home abouy 2 months now. Im still having problem. Had a leak in my house the first month. Poorly built. Im not satisfied about my house. I had to have highland come back and nailed down my floor board still having electrical problems present day 3/20/2019. Very very upset about my whole building experience. Never never again. I will never never refer highland homes to anyone, not even have a ...
Highland Homes responded:
Hi ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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