Highland Homes Reviews in Houston, TX

What Houston Homeowners Have to Say About Highland Homes.

Read all 681 verified reviews from homeowners that built a new home with Highland Homes in the Houston area. Houston homeowners have rated Highland Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Highland Homes

has 4.3 out of 5 stars in Houston Area

681 Reviews in Houston Area

Star Rating Breakdown

Ratings by Category

Overall 4.3

Quality 3.9

Trustworthiness 4.2

Value 4.1

Responsiveness 4.2

Highland Homes in Houston Area

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Customer Reviews

BUYER BEWARE, look elsewhere unless you like misery.

Anonymous
Verified HomeBuyer
March 03, 2021
Humble, TX

The CHEAPEST labor and materials are used but they Charge you a premium. They gave us an incomplete home stating everything would be done prior to close. Instead they rely on the warranty and that takes months to complete. So instead of enjoying a new home, you are dealing with the incompetency of the builders and the terrible contractors they use for months on end. Joseph and Giovanni give you a ton of attitude if you point things out that are done with poor quality, not done at all or done incorrectly. I could keep going but won’t. Bottom line...STAY AWAY!

Highland Homes responded:
Hi ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Poor

Ghodratt B.
Verified HomeBuyer
May 07, 2020
Richmond, TX

High price and poor costumer service

Highland Homes responded:
Hi ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Highland Homes - After 1 month closing.

DLUU D.
Verified HomeBuyer
August 26, 2019
Houston, TX

After 1 month closing. The grand new AC has issues. AC leaking water down to the ceiling and dripped to the floor. Highland Contractor just repaint the effected area. Big Tex still don’t know what happened to the AC. Same thing happened after 2 weeks. Called Big Tex Emergency many times nobody respond. Very disappointed.

Highland Homes responded:
Hi ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

The Worst Experience

Anonymous
Verified HomeBuyer
August 06, 2019
Katy, TX

Had the worst experience working with the sales people. Treated horribly by sales folks they did everything they could to try to get me to leave or cancel my contract because had a buyer that was willing to pay the full asking price.

Highland Homes responded:
Hi ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Very Bad Experience.

Anonymous
Verified HomeBuyer
April 20, 2019
Humble, TX

Poor walls and supplies used. Paint rubs right off. More than 20 items needed to be fixed or repaired AFTER moving in. Been here for more than 3 months and still waiting for repairs and replacements.

Highland Homes responded:
Hi ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Highland Homes - Please please have your own inspectorThe labor they hire are

David W.
Verified HomeBuyer
March 21, 2019
Manvel, TX

Please please have your own inspector The labor they hire are worthless not good workmanship. They do not take pride in their work There is never a foreman in site yo check behind workers. I been in my home abouy 2 months now. Im still having problem. Had a leak in my house the first month. Poorly built. Im not satisfied about my house. I had to have highland come back and nailed down my floor board still having electrical problems present day 3/20/2019. Very very upset about my whole building experience. Never never again. I will never never refer highland homes to anyone, not even have a homeless dog live in an highland home. ...

Highland Homes responded:
Hi ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

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