Highland Homes Reviews in Houston, TX

High price and poor costumer service

We are really happy with our home

Home is remarkable. Great job by Highland Homes.

I was disappointed immediately after moving Into our home. Many electrical problems that required me to wait for the tech on multiple days. One day he didn’t even show up. We were told that all appliances were tested. Which would of been impossible because my dishwasher didn’t have power going to it. So a flat out lie. No one inspected the house, or they would have found multiple outlets with no power and the crossed wires in my garage. The home’s media box where the modem and router go are at the furthest point in the house. Sadly we have poor signal because of this. I WILL NEVER BUY ANOTHER HOME FROM THEM. ... More

I really like the home and overall it has good quality. There is one part which is not addressed properly. My master-bath granite counter-tops are really rough and does not look a quality product. I had raised this issue to all involved in the home process since the day it was installed, however, I was just told that this is how granite comes. I would really appreciate if they replace with better quality product. The construction manager was good overall. So far I have not seen any other issues.

everything excellent

Overall great quality and company very responsive to minor items which required attention.

We didn’t realize what a quality builder Highland Homes was til we moved into this house . Many good surprises! Andrew/Ceecee/Fran & Chuck we’re amazing.

Highland Homes provided great service during and after the sale. The usual issues that arise in a new home build were addressed promptly. Mostly the quality of people we worked with we’re just excellent. Would certainly recommend to a friend.

The house we purchased was a very good value and priced right for what all was included. The craftsmanship and attention to detail was impressive as our home feels complete. I enjoyed working with Lindsey from Highland homes. She was very professional and was always available to answer any questions we had.

They seem to do things that are a step above the competition with their product: tankless water heater, irrigation system, full sodding front and back etc.. The office and construction manager were diligent and thorough in each process of our purchase. We have even had a brief warranty claim issue, which was handled promptly and effectively with urgency from all parties involved. Very pleased with our new home and would highly recommend Highland Homes to a new buyer.

Very Honest people to work with

Glenn and Jovanny were great

make sure you do your homework before you go to the design center. There are a lot of choices and it helps if you have an idea of what you want

We talked to several builders, Highland was very helpful, negotiates the price. Quality is great.

Overall, we had a pretty positive experience. The things that needed to be fixed for us to purchase were fixed and in a timely manner. Our PM is responsive to our questions even after move in and provides assistance when needed. I’m happy to say that we do not have buyers remorse.

The people at highland homes listen to you and always try to accommodate you they are honest And they stand by their products

No problems with anyone that works for the company

Quality home and great service

Get the House you want in the area you want

Highland was very responsive to all of our requests. The issues we found were minor and Highland took care of them in a very timely manner. The people we dealt with were helpful, friendly and knowledgeable.

I feel like Highland was misleading and only concerned about closing out the project and getting paid. I still have items on my final punch walk (before close in Oct.) that have not been complete. The overall quality is Mediocre at best and when we make request to have items fixed we are told this is normal. We did not even consider another building during this process, which was my first mistake.. Coming from a person in commercial real estate construction, I hope things improve or you will be considered like everyone else.

Great people you can trust to deliver what they build and sell. They stand behind their product and deliver what they commit to.

nice and collaborative people

We started the process with highland at the recommendation of family that was also building. They have incredible floor plans and finishes and we were stoked to Build. Throughout the process they kept us in the loop and helped us to make our home ours, tweaking little things here and there to really make it what we wanted. The speed was unbelievable, from ground break to move in was 3 months. Move in was on time and as promised and we are in love with our new house. Follow ups and normal repairs have been awesome.