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Highland Homes Reviews in Houston, TX

What Houston Homeowners Have to Say About Highland Homes.

Read all 831 verified reviews from homeowners that built a new home with Highland Homes in the Houston area. Houston homeowners have rated Highland Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Highland Homes

has 4.3 out of 5 stars in Houston Area

831 Reviews in Houston Area

Ratings by Category

Overall 4.3

Quality 4

Trustworthiness 4.3

Responsiveness 4.3

Highland Homes in Houston Area

View Homes

Customer Reviews

New home in Veranda

  • Jay F.
  • Verified HomeBuyer
  • December 21, 2018
  • Richmond, TX

Home was delivered as promised and in excellent condition. All items we subsequently found that we wanted addresses were quickly fixed with no hassle at all. Very pleased with Highland homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

OWNER

  • Kavita T.
  • Verified HomeBuyer
  • December 15, 2018
  • Richmond, TX

We recently moved to a brand new valuable home with excitement but turned out to be a miserable life living inside the house from day 1. We are seeing many mice inside the brand new home from day 1. I wish Highland homes should have informed me regarding mice issue in the subdivision to give me a choice to consider to by a house or look somewhere else. If I was informed by Highland homes prior to buying a house regarding mice concern in the subdivision then I would have consider not to by this particular house but look for a house in different area. I hope someone from Highland homes will ...

Highland Homes responded:
Hi Kavita,

I’m sorry to hear about your experience with the mice! I am
glad that we were able to work with you on a resolution to help you feel more
at peace in your home! Thank you for being a Highland Homeowner! highlandhomes

Total Score 2


Quality 4

Trustworthiness 1

Responsiveness 1

highland homes build good homes but very expensive

  • Ken H.
  • Verified HomeBuyer
  • December 12, 2018
  • Rosharon, TX

Highland home is a nice quality home but after you close it takes too much time to get other repairs completed in a timely manner. When you do a walk through take your time you cannot catch everything. Need to do a better job in closing. when you close everything should be completed not incomplete.

Highland Homes responded:
Hi ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Highland Homes - Best service

  • Huiqun Z.
  • Verified HomeBuyer
  • December 11, 2018
  • Richmond, TX

Best service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highland Homes - One of the best team of builders I have worked with.

  • Fred M.
  • Verified HomeBuyer
  • December 11, 2018
  • Conroe, TX

One of the best team of builders I have worked with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highland Homes - Workmanship and the quality of contruction not up to par.

  • Anonymous
  • Verified HomeBuyer
  • December 06, 2018
  • Richmond, TX

Workmanship and the quality of contruction not up to par. Small details out of places; such as, broken tiles, outlets not align, scratches doors, hard to open doors, yard work not ballance etc...

Highland Homes responded:
Hi, ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5