Highland Homes Reviews in Houston, TX

Highland team was very helpful and professional throughout the process. Had great experience.

It went very smooth, they accommodated and earlier closing and were prompt when reached with questions.

John is an exceptional person. His attitude, character and his willingness to help is marvelous. I sincerely commend his display of warm character and sincerity of purpose. I will surely recommend friends and family to meet with John; for he is one of a kind.

We were moving from out-of-state and purchased the house without any in-person tours. The team checked on us many times throughout the process to make sure we were kept in the loop and aware of everything happening. When we showed up, everything in the house was exactly as promised and the team made sure we moved in smoothly.

Overall good experience. Did have many issues with trades but Highland rectified.

Hayley, Cheryl, and Dalton were AMAZING! They are the reason we went with Highland. Dalton continues to check in with us and he's been very responsive to anything we have questions about. This has been our most positive home building/buying experience to date!

Smooth and easy from day one with all parties involved!

Awesome and helpful staff and great builder

Highland Homes are beautiful! I love the open concept floor plan and high ceilings of my single story home. The staff is easy to work with and answered all of my questions. I moved from another state and was able to sign most of my documents online which was helpful.

Salesperson Jay was great and very helpful as we looked at inventory homes and decided to buy one. Builder Jimmy was unbelievably awesome in responding to all the final touches and requests that needed to be done to complete the house; he was very attentive and came through on every request (some took longer than others, with final items finishing 3 months after closing, but we were informed why, in the context of each delay that occurred). We are generally very impressed with the workmanship on our Highland Home! Great job and thank you!

Going in as first time home buyers can be very stressful, but the Highland Staff eased the process for us. From start to finish the Highland Homes Team was amazing, attentive, responsive, and professional. We had a great experience. Highly recommend!

We purchased a Highland home in less than a month with Jack and Colin in Veranda. Jack was extremely friendly and helped us with financing our home. Colin was phenomenal from start to closing on our home as well. We did three walk throughs at my request and Colin was extremely friendly and took care of all requests. Even now that we have closed he is still a great point person for all questions & needs. Both Colin and Jack get 10 stars from our family & we would definitely buy another Highland home!

We love our new home. Highland soes not just build houses. They build homes. We receive a lot of compliments on its style, location, and features. The process ran right on time, actually we closed a week early! Everyone was great! Brad and his team with sales, Mike with building management, Highland’s financing and closing made it very easy. They were always responsive and fun to work with. Nothing ever goes 100 perfectly, but they respond and get the situation resolved. I highly recommend Highland Homes!

I relocated here from Denver, Colorado. I did research on the area where I wanted to live and contacted the sales team at Highland. They were awesome! The sent me information on the home as well as data about the area. Excellent assistance and communications! They also did a virtual home tour for me with they phone while I was in Colorado which help me decide on my home purchase.

Really pretty house overall. Some issues when closing on the house but Highland seems pretty reliable in fixing these issues so far. A buddy of mine used Drees and he is struggling to get them to fix the problems that he is having. Thankfully, thus far, it has been the opposite for us.

The entire process with the builder was amazing. From receiving a recommendation direct from Viktoria C. to working directly with Tony N. Harrison K. the Project Manager was very knowledgeable through the construction process. He had a high level of professionalism. He responded to my phone calls and emails in a prompt manner. Harrison also made sure that all of my questions and concerns were handled with the best solutions within a timely manner. The Sales Team members were kind, humble and very patient with me during the entire process. Pedro L. was amazing with great knowledge of the Model Homes along with the highlights of the neighborhood. Tony N. I would highly recommend him for anyone's Real Estate needs for the areas that he serves! ... More

Tony and Ray are the ultimate Sales and Construction duo! They were very helpful during the purchase of my new home and continued to check in once I closed. You can tell they truly care about every homeowner. I love, love, love my Highland Home and couldn't imagine living anywhere else!

Love my new house. And in last 2 months haven't found any major issues. Javier was provided very quick responses to my queries and warranty requests. Loving highland homes.

I decided to build with Highland Homes in Katy TX and am so glad I chose them. Everyone I encountered/ worked with went above and beyond to meet or exceed every request/ expectation. They were all kind, knowledgeable, responsive, kept me informed for every step of the process, and provided customer service that I thought was extinct. My house is perfect in every way, and any hiccups (which have been very minimal) have been addressed within or under 24hrs. Todd (in charge of my build) went out of his way to make my dream home a reality including requests I figured would be a long shot, which made a huge impact for me. With what I’m hearing from neighbors that went with other builders I hit the jackpot, so I’d definitely highly recommend them. After my experience (and how beautiful the outcome was) I’ll never use another builder. ... More

Working with the highland team was seamless. Excellent communication with Daniel and Jack. Any questions I had Daniel was quick to respond. I’m so glad I went with highland and will recommend them to family and friends who are looking for their next home.

Hayley, our sales consultant, was earnest, sincere and helpful in answering all of our questions. This was our fourth house that we have bought. Hayley is by far the best sales consultant of the bunch. Dalton, our construction mgr, has been extremely honest and helpful in addressing any questions that we bring to his attention. Highland representatives have been great....and our house is well built and should last for years. Thanks Highland Homes!

Me and my wife moved from Ca to Tx. Mac and Dakotoa helped make it the smoothest move we have ever had. We are so happy with how our house turned out. We love every bit of it.

We relocated from DFW to the Houston area a few months ago and were in the search for a one-story home. We investigated the Cane Island community in Katy, Texas, and found Jason, our sales rep, who showed us a Highland home virtually. We loved the floor plan, but the flooring and tile were not to our liking, so Jason sold us their model! He walked with us and communicated through every step of the 7-month process, and we moved into our beautiful home in September 2022. Highland Homes has addressed and repaired each and every wear and tear or maintenance issue we've had. The communication with Jeremy, the construction manager, and Jason, our sales rep has been stellar. We've been so impressed with Highland Homes, and we definitely recommend Highland Homes to home buyers looking for quality, honesty and integrity. ... More

We had an amazing experience with Highland Homes. We love our home, it’s beautiful and well constructed. After closing we’ve had several questions and the Highland team is very responsive; especially Jason and Jared.

Experienced, caring, always ready to go the extra mile to ensure customer satisfaction. I would definitely recommend the builder.