Highland Homes Reviews in San Antonio, TX

The builders team was amazing through the entire buying process.

Building with Highland Homes was one of the best decisions we made. From the design center to the day we received our keys, every step of the process was organized, transparent, and enjoyable. Our construction manager (Dave) was exceptional—communicative, professional, and genuinely committed to building our home the right way. Any questions or concerns we had were addressed quickly, and every repair or adjustment was completed promptly and with care. We never felt like just another customer, we felt like family. The craftsmanship, attention to detail, and outstanding customer service exceeded our expectations, and we couldn't be happier with our new home. We would choose Highland Homes again without hesitation ... More

Contracting the home was flawless, property was three months delayed, construction was good except on a Few communication issues and closing had issues (communication between sells agent and finance group)

Excellent service and response to all inquires, especially after sale follow ups to ensure everything is satisfactory.

Our Construction Manager, Bobby *****, continues to be an amazing partner. He is very responsive and always professional.

I'm a month and a half in on my new home, my thermostat was placed in the master bedroom, which is causing humidity in my home. My AC was also installed wrong per the AC company. I would have my thermostat at 69 and it felt like 75 degrees in my house. My toilet seat in my son's bathroom was stained yellow before use. Master bathroom toilet seat has paint drippings on it, just found that. My toilet in the master bedroom was also leaking because the tank was never screwed in properly.

As a first time home buyer I was skeptical about building. I had heard horror stories and was even asked why I would do that. Highland completely changed any negative thoughts I had about building. The speed, responsiveness, transparency, and quality of work was exceptional. I hired my own third party inspector and the inspector was even extremely impressed with ***** work and noted that Highland not only presented no red flags but went above code requirements and did additional things to ensure home efficiency and longevity. My first electric bill reflects the quality and efficiency of ***** product. ... More

We decided to build with Highland while loving from out of state. The friendliness and knowledge of ***** in the sales office made the difference for us. She was incredibly patient and helpful with all our questions and concerns with trying to build from so far away. Once we got started, the updates from ***** and ***** were amazing. They could always be reached for questions along the way, and sent very thorough updates on the progress. Our home turned out beautiful and is exactly what we were expecting and hoping for. We are excited to start our next chapter in our beautiful new home.

I was disappointed in the craftsmanship of the work done on our highland home. I would have thought the quality would have been better since this is luxury home buying. I was disappointed to see some of the items that were missed along with the returning of issues. Along with the cracks and the shifting of the home as it settles give me great concern. However I do know that these can be fixed. The concern is the long term impacts.

Our second Home buying experience was definitely different from our previous one. Now having lived in our home for a few months, the novelty hasn’t worn off. The quality found in our brand new Highland Home house is certainly exceptional. I am most happy to share, very loudly, our elation and content with HH.

Building with Highland Homes was a wonderful experience. From contract to close the sales team and construction manager were always available to answer any questions we had. We've been in our home a few months now and are thankful everyday that we made the choice to build with Highland. We love our home!

I am very happy with our new home. I enjoy the e interaction with the builder and staff . This is the house of my dreams

Great experience working with Jon and his team

I had an amazing experience working with Highland Homes - from selecting the perfect plan to customizing my dream home's features. The entire process was a breeze, thanks to their efficient and responsive team. Every staff member I interacted with, from Construction Managers to sales and office staff, was friendly, helpful, and a joy to work with. They made building my new home a fun and enjoyable journey, and I'd highly recommend them to anyone considering building their dream home.

I love my new community. Between working with my Realtor, and Teri with Highland Holmes they both made everything such a smooth process. Everyone was very professional and accommodating, and listened to my needs and wants. I was extremely happy with the finished product. And I loved working with the design group as well.

David did a fantastic job on our house. The craftsmanship and care he has is very evident. I would absolutely say he went well above and beyond what we expected from a builder.

From beginning to end Highland Homes was a great experience in purchasing my new home. Very professional, knowledgeable, and easy to work with. I highly recommend the company and staff.

My experience with Highland did not meet the level of quality I expected. The team is very attentive during the sales process, but once closing is complete, the follow‑up and customer support seem to disappear. Follow‑through is one of the most important parts of any home purchase, and Highland needs to remember that. The workmanship has the potential to be excellent, but only if the crews take their time and do the job correctly the first time. For example, I watched a worker remove a tree from my backyard. Even though he had bags of planting soil on his truck, he chose instead to fill the hole with dry dirt taken from the empty lot next door. Why weren’t the bags of topsoil used in my yard as intended? Situations like this undermine confidence in Highland’s quality and attention to detail. ... More

Buying a home from highland was a great experience they went out there way to help with everything I needed to get approved Alan was great strongly recommended using him out his team he was always there when I had a question and always had an answer for me or he would get someone else with the answer. What can I say about the house it’s beautiful you really get your money’s worth they use high end materials over all strongly recommend buying a highland home

I have been very happy with my new Highland home! I have been very impressed with the quality and workmanship of my house and I appreciate all of the attention to detail given to it. The entire Highland Homes team was helpful and courteous throughout the buying process and after. I would highly recommend buying from them!

Incredible home and the service throughout the process was outstanding. Thank you Highland Homes and Highland Home Loans for making my transition to San Antonio such a pleasant experience.

We purchased a new home in homestead community. The buying process was great from Terri to the financial was seamless. We had an issue with the garage door they fixed and took care of very quickly which was great. However I feel the used the cheapest products in the home from the carpet which looks like it’s 10 years old after only 2 months. We only have three people living in the house and we don’t abuse or walk back and forth like a busy street for it to be worn down so quickly. Also faucets and other products used were very cheap quality. We also have no mailbox after months of living in the house and we have been getting the run around on when we will have a mailbox. We currently have to go back and forth to the post office to get mail! The sod that was put down is subpar full of weeds and just throw down most smooth lumps and looks bad, hard to mow! Noticed careless craftsmanship after being in the house as well after paying 500k you would think you would get a quality product sadly I don’t !! ... More

From start to finish, my experience with Highland Homes was truly exceptional. The entire process—from the initial walkthrough to closing—was smooth, transparent, and incredibly well-organized. The sales team was professional, knowledgeable, and always ready to answer any questions, making me feel confident and informed every step of the way. The construction quality and attention to detail exceeded my expectations. Every stage of the build reflected care and craftsmanship, and any minor concerns were addressed quickly and thoroughly. Communication was consistent throughout, and I always felt like a valued customer rather than just another transaction. Highland Homes delivered not only a beautiful home but also an outstanding home-buying experience. I couldn’t be happier with the results and highly recommend them to anyone looking for a builder that truly stands behind their work. ... More

Seamless process conducting walkthrough and was flexible making amends on some demands. Quality building materials.

Alan, David, and Lance kept us in the loop throughout the entire buying/building process. Gai from the loan department, also did great reaching back to us whenever we had questions. We hired a 3rd party inspector for the pre-drywall inspection and final inspection. David and Lance addressed and fixed ALL the concerns our inspector found. I would highly recommend Highland Homes to all our family and friends.