Highland Homes Reviews in San Antonio, TX

Alan, David, and Lance kept us in the loop throughout the entire buying/building process. Gai from the loan department, also did great reaching back to us whenever we had questions. We hired a 3rd party inspector for the pre-drywall inspection and final inspection. David and Lance addressed and fixed ALL the concerns our inspector found. I would highly recommend Highland Homes to all our family and friends.

I would recommend Highland Homes. It was a great buying experience, the customer service was great and the warranty period responsiveness is great.

Chuck did an amazing job managing the construction of our home!

The first time we stepped into Highland Homes, we knew we wanted to buy from them. The whole process was smooth, and we are so happy we did. The sellers and the builder manager were the best. I would not recommend any other builder.

Cris, Gigi & Skyler were an amazing team for my buying experience in new Braunfels. They were all incredibly responsive, showed empathy and caring for me having a positive experience with Highland Homes. They were also incredibly accommodating with my request and concerns. They took the time to explain why they could or could not accommodate different requests. They also have continued to be warm and friendly and accommodating post sale. I would highly recommend the New Braunfels team for anybody shopping for a new construction or spec home.

From the very beginning of my homebuying journey, I knew I was in good hands with Highland Homes. I had the pleasure of working with Tina and Brandon and I honestly can’t say enough good things about them. They were kind, knowledgeable, and incredibly responsive every step of the way. No question ever felt too small, and they always took the time to explain everything thoroughly and with genuine care. The quality of my home in the Mayfair community (60ft. lots) truly exceeded my expectations. Every detail—from the layout to the finishes—feels thoughtfully designed and beautifully executed. Walking into my new home for the first time was such a special moment, and I’m so grateful for the hard work and dedication that went into making it a reality. What stood out most to me was how supported I felt throughout the entire process. Tina and Brandon made what could have been an overwhelming experience feel smooth and even enjoyable. It was clear they cared not just about selling a home, but about making sure I felt confident, heard, and happy with my decisions. I wholeheartedly recommend Highland Homes to anyone looking for a high-quality home and a team that truly goes above and beyond. Thank you, Tina and Brandon, for helping make my dream home a reality! ... More

Amazing experience. Everyone from Cris, my salesperson, to Skyler, my builder, has been absolutely top notch. As a first-time homebuyer, I feel really great about my purchase with Highland. My new home is beautiful, is well-built, and has high-quality materials and finishes. I highly recommend Highland Homes.

The Highland Homes team has been so helpful during the whole process. Debbie, Lindsay, and Priyam have been super nice for a first-time home buyer like us. My wife and I were nervous moving from a different state, but they made the whole process so seamless and easy for us. All the details were explained thoroughly. All the documentation was provided as requested, on a timely basis. All the issues found during inspection were quickly addressed, and the end product delivered is of very high quality. There have been regular follow-ups to check our pulse and make us comfortable in our new home. We are very thankful to the whole team, and we would highly recommend Highland Homes to all of our friends and families. ... More

We had looked at a few homes from other companies but felt like the craftsmanship for the size home we wanted was lacking. We loved that Highland paid attention to all the details! Working with sales was easy and straightforward. Financing was a breeze. They had us in our new home in less than 3 weeks from the time looked at the house. After sales experience has been great. We are 100% satisfied with our experiences and highly recommend Highland Homes.

I wanted to take a moment to thank Chris and his team for making the experience of purchasing my new Highland home a truly rewarding one. From the very beginning, the communication was clear, the expectations were set, and the process was well-organized. I appreciated the professionalism, responsiveness, and attention to detail shown by everyone involved—from Alfredo Assistant sales and Chris's team and final walkthroughs. Everything has been handled according. The quality of the workmanship is excellent, and it’s clear that pride is taken in the homes being built for an excellent value. Moving into a new home is a huge milestone, and I’m grateful for the support and care shown throughout this process. Thank you for helping me make this house a home. I would confidently recommend your team to friends and family considering a new build. Sincerely, ... More

We first saw this home almost two years ago, when it was a brand new model home. We met Ivy then and she was SO friendly and nice! Not pushy, just gave us the info we wanted and left us her name and number! We perusal looked at the model 4 or 5 times, each time bringing different family members and friends. Ivy was just as gracious as always. Even though she knew we really didn't want to have a house built, she still kept us in the loop and greeted us warmly each time we visited! In January 2025, we drove by again and saw that the model had SOLD! We were so disappointed but figured it wasn't meant to be. Then just a few weeks later, we were taking our daughter to lunch and she said hey there's this neighborhood is really like to see. (She lives off of fm1103 about 2 miles from here). When we turned in, I realized it was the Neighborhood with the "dream home". My daughter said hey it's for sale. We couldn't believe it! We went in, walked around (again LOL) and asked what had happened. Evidently the day BEFORE the buyer had backed out! My husband and I looked at each other and said, "let's do it!" Of course, Ivy was there and she remembered us (she probably thought we were stalkers LOL). Also there was Rockie, a broker. He asked if we had a house to sell. We said yes so he said if you want, I'll follow you home and see if I can sell your home quickly. So Rockie came to see our house and liked it. So... in the course of a couple hours we made a decision to buy a house and sell ours! He, Ivy, and Natalie made the whole process easy and, quite honestly, fun! As with all homes, there were just a few things that needed to be fixed, and the three of them, along with Bobby (assistant builder) made sure it was all taken care of in just a short time! We moved in and wake up every morning saying, "Do we actually live here?!?" We still keep in touch with all who helped us! ... More

From the moment we decided to buy with Highland homes to the end date was roughly 7 months long. During the whole time we were getting up to date news on property and it seemed to flow pretty smooth due to the hard efforts of Patti, Lance and Alan. Without their constant help and assistance throughout the process my wife and I would’ve been lost and the purchase would’ve been pushed back. Patti was absolutely amazing at the end guiding us on items to supply and pushing everything through to the loan processor in a quick manner. After the purchase Lance checked up on us and the new house often making sure we had everything we need and giving us helpful contacts in case of emergencies. We appreciate everyone’s help so much and we love our new home. ... More

Everything was amazing from start to finish.

We have been very fortunate with our Highland Homes purchase. So far any issue that has come up has been addressed N taken care of immediately. We have establish very good rapport with Highland Homes reps. We R very happy with our home N highly recommend Highland Homes!

Highland Homes is a top notch builder. From sales to construction we had zero issues throughout the process. Highland went above and beyond to make sure we were 100% happy the entire process! Can’t thank Highland enough for building us such a great home!! Thank you Highland Homes!!

From the first meeting with Sue in the model home at Veramandi, we were treated with the utmost professionalism. She educated us about the wonderful aspects of and the amenities included in Highland Homes. She listened to our requirements and found us a lot and home design that matched our needs perfectly. We were then guided thru the various phases of making our new home a reality. Sue and Kevin smoothly got us through the change orders to customize the home to our desires. Then we were connected with our amazing construction manager, Alex. Alex was one of the most meticulous individuals we have ever worked with. He kept us in the loop from the lot prep until our final walk-thru. He set accurate expectations on our completion date and even brought the timeline in to our pleasant surprise. He earned our trust early in the stages due to his own high expectations on the jobs to be done. The excellent service did not end on our home completion. Highland Homes has a great mobile app to place warranty issues, questions, requests. Kevin and Gus and various support companies have expeditiously corrected the minor issues and questions we have had to date. We highly recommend Highland Homes from our own personal experience. ... More

Having built a home in the past and later moving to another custom home, we did not see ourselves as ever purchasing a home from a large builder like Highland. But due to a time restraint, we ended up doing just that. Highland is one of the few builders not using stucco and they are responsive, professional and caring.

We bought a new construction build as first-time home buyers. The process was very straightforward - everything from the mortgage to closing went smoothly. Also had check-in with the builder 30 days after closing and were able to go over questions and have some minor issues fixed. The few small issues we have noticed were very promptly fixed and covered under warranty.

Seth and Mark were great! Great experience.

Really enjoyed working with highland homes, they made the process easy and were always responsive. Tina and Brandon were great to work with from start to finish! I would build another highland home in a flash, we had a great experience!

Our experience with Highland Homes was exceptional from start to finish! The process was smooth, stress-free, and genuinely enjoyable. Karen, our sales representative, went above and beyond to guide us every step of the way, making us feel confident and supported throughout. Travis, our builder, was nothing short of spectacular. His attention to detail, professionalism, and commitment to excellence exceeded all expectations—and even after the build, he has remained a fantastic resource. If you’re considering building a home in Texas, look no further than Highland Homes. They truly are the best of the best! ... More

Lane, our builder is fantastic!

Everyone from day one was amazing, could not ask for a better home buying experience.

The sales department was very helpful and accommodating. I have watched the community grow for several years and progress seems on schedule. The only item that I am disappointed with is very few home owners use the garage for cars. Large trucks parked in the driveways litter the entire community. I was raised in Texas and I know it’s part of the culture but I think it diminishes the beauty of a planned community.

Karen and Travis made this process so easy and seamless. They were there every step of the way and were there any time we had any questions. The process could not have been more smooth.