Skip main navigation

Highland Homes Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About Highland Homes.

Read all 303 verified reviews from homeowners that built a new home with Highland Homes in the San Antonio area. San Antonio homeowners have rated Highland Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Highland Homes

has 4.3 out of 5 stars in San Antonio Area

303 Reviews in San Antonio Area

Ratings by Category

Overall 4.3

Quality 4

Trustworthiness 4.2

Value 4.1

Responsiveness 4.1

Highland Homes in San Antonio Area

View Homes

Customer Reviews

AWFUL. Everyone is awesome--until you close then they GHOST YOU.

  • Glenn C.
  • Verified HomeBuyer
  • June 24, 2020
  • San Antonio, TX

We've owned multiple homes and are disappointed in the details of this VERY EXPENSIVE house. Everyone provided awesome service UNTIL WE CLOSED. Then they GHOSTED. Two months in and we still don't have the items on the "closing list" completed and the warranty service is a BAD JOKE. You submit a request and MAYBE they will come out in 4 to 6 weeks. I don't actually know since our items are still open 4 to 6 weeks later. When we moved in, none of our Low-E worked, there was a FULL SIZE tool backing up our bathroom drains (they said they scoped the lines), I couldn't use the lights in my living ...

Highland Homes responded:
Hi ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Buyer’s Experience with Highland Homes

  • John D.
  • Verified HomeBuyer
  • November 17, 2019
  • Boerne, TX

Safety, Housekeeping, Security • Beer cans and trash consistently found in and around build site • Contractors smoking inside of house • Trash and food left in house attracting pests (raccoon removed from attic) • Contractors not observing signs for “no shoes”, dirt and rocks on wood floor and carpets • General disregard for safety (e.g. roofers not tied off, makeshift ladders, etc.) • Houses with flooring, carpets, fixtures left unsecured and in some cases doors/windows ajar Management Oversight • No insight into management decision making process • No explanation or understanding of ...

Highland Homes responded:
Hi ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Highland Homes - My experience was horrible had some problems at the house that

  • Joshua P.
  • Verified HomeBuyer
  • October 23, 2019
  • San Antonio, TX

My experience was horrible had some problems at the house that were supposed to be taken care of and our builder never answered our calls anymore

Highland Homes responded:
Hi ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1