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Highland Homes

Highland Homes Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About Highland Homes.

Read all 327 verified reviews from homeowners that built a new home with Highland Homes in the San Antonio area. San Antonio homeowners have rated Highland Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Highland Homes

has 4.3 out of 5 stars in San Antonio Area

327 Reviews in San Antonio Area

Star Rating Breakdown

5 ★ 218

4 ★ 34

3 ★ 33

2 ★ 22

1 ★ 20

Ratings by Category

Overall 4.3

Quality 4

Trustworthiness 4.3

Responsiveness 4.2

Highland Homes in San Antonio Area

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Customer Reviews

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  • Anonymous
  • Verified HomeBuyer
  • December 20, 2018
  • San Antonio, TX

There was lack of supervision during the entire build process. Corrective action were poor. We were pushed to close even without things being completed. I have broke water lines in the sprinkler system. I had expressed concern about leaks in the sprinkler system before close and I was told they were fixed. First water bill was extremely high and I am still waiting for the lines to be fixed and outcome of the water bill reimbursement.

Highland Homes responded:
Thank you for taking the time to leave a review as it helps us to better understand areas of improvement and I am sorry that this has been your experience with your new home as we strive to respond quickly to our homeowner’s needs. I’m glad that we were able to work with you and address your concerns and find a resolution. If you have any questions or concerns, please continue to reach out to our team and thank you for being a Highland ...

Total Score 3

Quality 3

Trustworthiness 1

Responsiveness 2

Poor quality of workmanship .

  • Charles C.
  • Verified HomeBuyer
  • December 09, 2018
  • San Antonio, TX

Poor painting. Back yard has a river running through it. Poor quality of tile. No attention to detail.

Highland Homes responded:
I’m so sorry that this has been your experience with your new home as we pride ourselves on the quality of products used and finishes of our homes! Thank you for bringing this to our attention and if you have any additional questions or concerns, please reach out to our team and thank you for being a Highland ...

Total Score 2

Quality 2

Trustworthiness 2

Responsiveness 2