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- San Antonio, TX
Highland Homes Reviews in San Antonio, TX
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What San Antonio Homeowners Have to Say About Highland Homes.
Read all 270 verified reviews from homeowners that built a new home with Highland Homes in the San Antonio area. San Antonio homeowners have rated Highland Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Highland Homes in San Antonio Area
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Customer Reviews
The Richmond
- William E.
- Verified HomeBuyer
- November 21, 2023
- San Antonio, TX
This is our dream house, and it turned out better than expected.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Customer Service
- Luis S.
- Verified HomeBuyer
- November 14, 2023
- San Antonio, TX
I had a great experience purchasing home. Had all my questions answered and made the whole process easy.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Thank you to Highland Homes!
- Samuel H.
- Verified HomeBuyer
- October 19, 2023
- San Antonio, TX
Thank you to Highland Homes for building our dream home! We fell in love with the floor plan and all of the options that Megan the sales lady showed us to personalize our home. Thank you to everyone for helping us through this process!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excellent Team at Balcones Creek!
- Rich T.
- Verified HomeBuyer
- September 20, 2023
- Boerne, TX
From start to finish, Highland Homes staffing from sales, construction, and financing did an Outstanding job and handled themselves very professionally! Always there to help and lend a hand no matter what. Exceptional service, exceptional people here in Balcones Creek - highly recommended!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Owner
- LaTanya W.
- Verified HomeBuyer
- September 12, 2023
- San Antonio, TX
The friendliness and responsiveness have been phenomenal. The environment of community is beyond family oriented.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Doug
- Ann O.
- Verified HomeBuyer
- September 12, 2023
- Boerne, TX
Overall experience with Highland Homes was great and the builder was friendly, knowable, and on top of getting our home ready for the closing date. I would definitely recommend purchasing a Highland home to family and friends it's been a great journey into our forever home and loving our home! One final suggestion I would recommend to Highland is never rush to complete a home because workmanship can never be rushed and errors will appear from their work, but ours have been resolved and appreciate Doug resolving those issues.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The sales counselor Alan G.
- Nicholas S.
- Verified HomeBuyer
- July 25, 2023
- San Antonio, TX
Let me start by saying I’m a first time home buyer, and I want to thank the sales counselor Alan G. He helped me and my family through this whole process by keeping us in the loop when the house was going through its stages of being built to helping us find the right finance team that provided us with a home loan. To answering every and any questions we had about the process and the building of our home in a timely manner. I can’t thank him enough and my family is super grateful for him. And we love the quality of the home and how everything is so spaced out and to whatever I wanted to add to ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great experience!
- Anonymous
- Verified HomeBuyer
- July 06, 2023
- San Antonio, TX
My first highland home and it was awesome! Lance, max and Alan did a great job with our new home!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Love My Highland Home!
- Michelle G.
- Verified HomeBuyer
- May 23, 2023
- New Braunfels, TX
My experience with Highland Homes was exceptional! Working with Rikki, my sales counselor, and Cliff, the Construction Manager was seamless from start to finish. Communication and workmanship was wonderful. I highly recommend Highland Homes! Plus, I really liked reading the history behind how Highland Homes came to be.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Extremely Happy and Satisfied With Highland Home Purchase
- Joey C.
- Verified HomeBuyer
- March 22, 2023
- Boerne, TX
From front-office sales to back-office builder and warranty support we have been treated extremely well and could not be happier. The quality of build and general experience has been fantastic. Debbie and Lindsay made the sales process extremely smooth and fun. Dave supported us on the build side and made the entire process fun and turned around warranty items extremely quickly. In the later stages getting settled into our home Lane took his time to do an additional warranty walkthrough and showed Highlands support for the foreseeable future. I have nothing but positive things to say about ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
He was very responsive and communicated every time I had a question
- Criselda B.
- Verified HomeBuyer
- February 17, 2023
- New Braunfels, TX
The process was seamless. The team was great to work with.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
What a Wonderful Experience!
- Leslie L.
- Verified HomeBuyer
- January 24, 2023
- San Antonio, TX
Highland Homes goes above and beyond every step of the way. Everyone involved always kept me informed and made sure I was satisfied. Thank you Highland Homes for my perfect home!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Jeff B
- Jeff B.
- Verified HomeBuyer
- December 13, 2022
- Schertz, TX
Number one thing is be patient and courteous. Everyone is from sales team to construction team treated us with respect. Even minor issues and repairs were addressed swiftly and professionally. Bob our construction superintendent was a true pleasure to work with. His shared knowledge of the housing construction process helped relieve a lot of our stress!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excellent Home and Excellent Follow Through
- Chris R.
- Verified HomeBuyer
- November 28, 2022
- New Braunfels, TX
We have moved into our dream home built by Highland Homes. Rikki our sales counselor was there to answer all of our questions and get things done for us. Cliff and Chuck, our builders did an excellent job on the home and Cliff has followed up on any issues we have had and immediately resolved them. Thank you Highland Team for making this happen.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great and smooth
- Anonymous
- Verified HomeBuyer
- November 22, 2022
- Boerne, TX
Excellent experience. Great quality.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Blessed
- Eddie C.
- Verified HomeBuyer
- November 18, 2022
- San Antonio, TX
Accepting the fact that building a home Post-COVID is extremely stressful makes the experience much easier, however, having a building team like Caleb, Austin and Almalic is extremely comforting. My wife and I are Blessed to have had such a team on our side!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Professional, honest, transparent, quality and timely
- Marcel P.
- Verified HomeBuyer
- November 15, 2022
- Bulverde, TX
Working with Thea was amazing. She followed up on everything and was really understanding throughout the process. She guided us all the way and when she didn't have an immediate answer, she always got back to us in a timely and accurate manner
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Gruene Villages New Home
- Kendrick S.
- Verified HomeBuyer
- October 11, 2022
- New Braunfels, TX
Excellent experience from sale through construction to closing and beyond
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Happy Highland Buyer
- Janet S.
- Verified HomeBuyer
- October 04, 2022
- New Braunfels, TX
We love our new Highland Home. We have had a few issues which is normal when purchasing a new home, but Doug and Rikki at Highland have been wonderful about getting things taken care of and making sure we are happy. I would definitely recommend Highland Home to prospective buyers.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
My 2nd Highland Homes purchase was as outstanding as my first purchase.
- John W.
- Verified HomeBuyer
- September 27, 2022
- San Antonio, TX
Highland Homes delivers an excellent home at a very competitive price. The value received is great. Highland Homes provides many features and resulting benefits that you will not find in other production builders. The ability to customize is very helpful in designing your dream home. I really wanted to be in the development I built in "Davis Farms". and having made that decision and having met with every one of the builders in Davis Farms it mad my decision easy. Only Highland Homes would provide me with the quality, with the choices and the confidence that I would get the home I wanted. ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes - Rikki and Chuck are great people to work with
- Gerald K.
- Verified HomeBuyer
- August 23, 2022
- New Braunfels, TX
Rikki and Chuck are great people to work with
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes - Overall have been very satisfied with the quality and service
- Eric H.
- Verified HomeBuyer
- July 28, 2022
- San Antonio, TX
Overall have been very satisfied with the quality and service from Highland.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes builds a high quality Energy Efficient home customized to meet your families needs.
- John W.
- Verified HomeBuyer
- May 19, 2022
- San Antonio, TX
Highland Homes is an exceptional builder. The team effort from the true professional selling and selection experience to every aspect of the construction of your dream home. Highland is truly committed to making the home you want not just the home other builders wants to build. We shopped every builder in Davis Ranch and Highland stood out far above the others. We trust them so much we are building our second home for another family member with them. Highland Homes is your only stop if you are looking to build or buy in Davis Ranch...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Outstanding Customer Service
- Maria G.
- Verified HomeBuyer
- May 17, 2022
- San Antonio, TX
1st and foremost customer service Anthony my superintendent was Amazing, his responsiveness to small issues that came about after move in was in a timely manner, and was always communicating with me when issues would be resolved. I would highly recommend Highland Home for their attention to detail and 5 stat customer service.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
They show love for a work well done
- Pablo D.
- Verified HomeBuyer
- January 27, 2022
- Boerne, TX
Boy, they are excellent and trusrworthy
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
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