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Highland Homes Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About Highland Homes.

Read all 292 verified reviews from homeowners that built a new home with Highland Homes in the San Antonio area. San Antonio homeowners have rated Highland Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Highland Homes

has 4.2 out of 5 stars in San Antonio Area

292 Reviews in San Antonio Area

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Value 4.1

Responsiveness 4.1

Highland Homes in San Antonio Area

View Homes

Customer Reviews

Excellent Home and Excellent Follow Through

  • Chris R.
  • Verified HomeBuyer
  • November 28, 2022
  • New Braunfels, TX

We have moved into our dream home built by Highland Homes. Rikki our sales counselor was there to answer all of our questions and get things done for us. Cliff and Chuck, our builders did an excellent job on the home and Cliff has followed up on any issues we have had and immediately resolved them. Thank you Highland Team for making this happen.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great and smooth

  • Anonymous
  • Verified HomeBuyer
  • November 22, 2022
  • Boerne, TX

Excellent experience. Great quality.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Blessed

  • Eddie C.
  • Verified HomeBuyer
  • November 18, 2022
  • San Antonio, TX

Accepting the fact that building a home Post-COVID is extremely stressful makes the experience much easier, however, having a building team like Caleb, Austin and Almalic is extremely comforting. My wife and I are Blessed to have had such a team on our side!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Professional, honest, transparent, quality and timely

  • Marcel P.
  • Verified HomeBuyer
  • November 15, 2022
  • Bulverde, TX

Working with Thea was amazing. She followed up on everything and was really understanding throughout the process. She guided us all the way and when she didn't have an immediate answer, she always got back to us in a timely and accurate manner

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Gruene Villages New Home

  • Kendrick S.
  • Verified HomeBuyer
  • October 11, 2022
  • New Braunfels, TX

Excellent experience from sale through construction to closing and beyond

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Happy Highland Buyer

  • Janet S.
  • Verified HomeBuyer
  • October 04, 2022
  • New Braunfels, TX

We love our new Highland Home. We have had a few issues which is normal when purchasing a new home, but Doug and Rikki at Highland have been wonderful about getting things taken care of and making sure we are happy. I would definitely recommend Highland Home to prospective buyers.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

My 2nd Highland Homes purchase was as outstanding as my first purchase.

  • John W.
  • Verified HomeBuyer
  • September 27, 2022
  • San Antonio, TX

Highland Homes delivers an excellent home at a very competitive price. The value received is great. Highland Homes provides many features and resulting benefits that you will not find in other production builders. The ability to customize is very helpful in designing your dream home. I really wanted to be in the development I built in "Davis Farms". and having made that decision and having met with every one of the builders in Davis Farms it mad my decision easy. Only Highland Homes would provide me with the quality, with the choices and the confidence that I would get the home I wanted. ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Rikki and Chuck are great people to work with

  • Gerald K.
  • Verified HomeBuyer
  • August 23, 2022
  • New Braunfels, TX

Rikki and Chuck are great people to work with

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Overall have been very satisfied with the quality and service

  • Eric H.
  • Verified HomeBuyer
  • July 28, 2022
  • San Antonio, TX

Overall have been very satisfied with the quality and service from Highland.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes builds a high quality Energy Efficient home customized to meet your families needs.

  • John W.
  • Verified HomeBuyer
  • May 19, 2022
  • San Antonio, TX

Highland Homes is an exceptional builder. The team effort from the true professional selling and selection experience to every aspect of the construction of your dream home. Highland is truly committed to making the home you want not just the home other builders wants to build. We shopped every builder in Davis Ranch and Highland stood out far above the others. We trust them so much we are building our second home for another family member with them. Highland Homes is your only stop if you are looking to build or buy in Davis Ranch...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Outstanding Customer Service

  • Maria G.
  • Verified HomeBuyer
  • May 17, 2022
  • San Antonio, TX

1st and foremost customer service Anthony my superintendent was Amazing, his responsiveness to small issues that came about after move in was in a timely manner, and was always communicating with me when issues would be resolved. I would highly recommend Highland Home for their attention to detail and 5 stat customer service.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

They show love for a work well done

  • Pablo D.
  • Verified HomeBuyer
  • January 27, 2022
  • Boerne, TX

Boy, they are excellent and trusrworthy

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Effective communication, Progress updates and Transparency

  • Kiruba S.
  • Verified HomeBuyer
  • January 20, 2022
  • San Antonio, TX

We are very happy building our first home with Highland Homes. They went above and beyond to ensure everything is addressed and kept us updated through out the progress. Would definitely recommend Highland Homes!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Greg & Tiffany were awesome.

  • Lorri S.
  • Verified HomeBuyer
  • January 20, 2022
  • San Antonio, TX

Greg & Tiffany were awesome. They answered all of our questions and went the extra mile to ensure everything was the way we wanted it.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Professional and Understanding

  • David T.
  • Verified HomeBuyer
  • January 20, 2022
  • San Antonio, TX

They care about the quality of homes they build and ensure the homeowner's needs are met from beginning to end. We looked at 8 other builders before going with HL. I am glad we did

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Dream Home Builder!

  • Kent S.
  • Verified HomeBuyer
  • November 24, 2021
  • San Antonio, TX

This is my second Highland Home that I have had built in the last 10 years. There is no other company I would trust to build my dream home. Everyone that I worked with was great and went above and beyond to deliver for their buyers!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Amazing experience!

  • Anonymous
  • Verified HomeBuyer
  • November 16, 2021
  • San Antonio, TX

Amazing experience! Would definitely recommend to friends and family!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The responsiveness from the whole team. I've received exceptional service from sales consult, builder and warranty specialist.

  • Devin V.
  • Verified HomeBuyer
  • November 03, 2021
  • San Antonio, TX

Tiffany made the purchasing process simple, smooth and welcoming. Sam made the construction process very worry free. He always made sure to check in with us and answer any concerns that came up. Tony has assisted with any issue that has arose since we've moved in.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

How "on it" my construction manager was when dealing with our post closing punch list.

  • Gerald V.
  • Verified HomeBuyer
  • September 09, 2021
  • San Antonio, TX

We have dealt with many builders in the last 12 months. Highland Homes is customer service centric and deliver a quality product. It's very important to have a great relationship with all the reps involved for they truly make the buying experience world class.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Friendly, Knowledgeable, and Efficient

  • Daniel K.
  • Verified HomeBuyer
  • July 26, 2021
  • San Antonio, TX

Great experience with Highland Homes. We bought a pre-built home that was unsold for whatever reason. Dorothy was wonderful and answered all of our questions - even the nitty gritty HOA questions. We had a few minor issues when we first moved in and all were reconciled and addressed very quickly by Chris and team - couldn't have asked for a better response. This is the 3rd new construction home we've bough (Mungo, Ryan, and Highland) - this is by far the best. Definitely recommend Highland Homes

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality and Service Beyond Expectations

  • Jennifer B.
  • Verified HomeBuyer
  • July 21, 2021
  • San Antonio, TX

The Highland team, especially our builder Caleb and the area manager Michael, exceeded our expectations in many ways. They made recommendations in areas we hadn’t thought about which really enhanced our new home. When we had questions or concerns, they took our input seriously and were always available to explain things in ways we were able to understand. We felt informed and cared for through the building process. When our friends visit our new Highland Home they all gasp at the beauty and WOW! factor - you just don’t find that with other builders! So happy in our Highland Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love the people and home

  • Paul R.
  • Verified HomeBuyer
  • July 14, 2021
  • San Antonio, TX

Can’t say enough on how well Ken, Anthony and their whole team has made the process a joy. They have been supportive, responsive and caring.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - We couldn’t be happier with our new Highland home!

  • Keith A.
  • Verified HomeBuyer
  • July 14, 2021
  • New Braunfels, TX

We couldn’t be happier with our new Highland home! Highly recommend!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Although we didn’t begin the design process of our home, we were

  • Briana K.
  • Verified HomeBuyer
  • June 22, 2021
  • San Antonio, TX

Although we didn’t begin the design process of our home, we were fortunate enough to snatch an inventory home a few weeks before completion. Through out the whole process from when we put down the earnest money, up until now two months into moving into our home, Highland Homes reps have been nothing but helpful and attentive to all our needs. I’m so glad we decided to go with Highland Homes over any other builder and I won’t hesitate to choose so again in our next home buying experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesomeness!

  • Jesus R.
  • Verified HomeBuyer
  • June 15, 2021
  • San Antonio, TX

Our family's experience with Highland Homes was interactive, timely, and personal. I would absolutely recommend a Highland Home. When the team at Highland met with our family initially to the day we closed was a positive journey.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5