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- Highland Homes
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- San Antonio, TX
Highland Homes Reviews in San Antonio, TX
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What San Antonio Homeowners Have to Say About Highland Homes.
Read all 270 verified reviews from homeowners that built a new home with Highland Homes in the San Antonio area. San Antonio homeowners have rated Highland Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Highland Homes in San Antonio Area
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Customer Reviews
Effective communication, Progress updates and Transparency
- Kiruba S.
- Verified HomeBuyer
- January 20, 2022
- San Antonio, TX
We are very happy building our first home with Highland Homes. They went above and beyond to ensure everything is addressed and kept us updated through out the progress. Would definitely recommend Highland Homes!!!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes - Greg & Tiffany were awesome.
- Lorri S.
- Verified HomeBuyer
- January 20, 2022
- San Antonio, TX
Greg & Tiffany were awesome. They answered all of our questions and went the extra mile to ensure everything was the way we wanted it.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Professional and Understanding
- David T.
- Verified HomeBuyer
- January 20, 2022
- San Antonio, TX
They care about the quality of homes they build and ensure the homeowner's needs are met from beginning to end. We looked at 8 other builders before going with HL. I am glad we did
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Dream Home Builder!
- Kent S.
- Verified HomeBuyer
- November 24, 2021
- San Antonio, TX
This is my second Highland Home that I have had built in the last 10 years. There is no other company I would trust to build my dream home. Everyone that I worked with was great and went above and beyond to deliver for their buyers!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes - Amazing experience!
- Anonymous
- Verified HomeBuyer
- November 16, 2021
- San Antonio, TX
Amazing experience! Would definitely recommend to friends and family!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The responsiveness from the whole team. I've received exceptional service from sales consult, builder and warranty specialist.
- Devin V.
- Verified HomeBuyer
- November 03, 2021
- San Antonio, TX
Tiffany made the purchasing process simple, smooth and welcoming. Sam made the construction process very worry free. He always made sure to check in with us and answer any concerns that came up. Tony has assisted with any issue that has arose since we've moved in.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
How "on it" my construction manager was when dealing with our post closing punch list.
- Gerald V.
- Verified HomeBuyer
- September 09, 2021
- San Antonio, TX
We have dealt with many builders in the last 12 months. Highland Homes is customer service centric and deliver a quality product. It's very important to have a great relationship with all the reps involved for they truly make the buying experience world class.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Friendly, Knowledgeable, and Efficient
- Daniel K.
- Verified HomeBuyer
- July 26, 2021
- San Antonio, TX
Great experience with Highland Homes. We bought a pre-built home that was unsold for whatever reason. Dorothy was wonderful and answered all of our questions - even the nitty gritty HOA questions. We had a few minor issues when we first moved in and all were reconciled and addressed very quickly by Chris and team - couldn't have asked for a better response. This is the 3rd new construction home we've bough (Mungo, Ryan, and Highland) - this is by far the best. Definitely recommend Highland Homes
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Quality and Service Beyond Expectations
- Jennifer B.
- Verified HomeBuyer
- July 21, 2021
- San Antonio, TX
The Highland team, especially our builder Caleb and the area manager Michael, exceeded our expectations in many ways. They made recommendations in areas we hadn’t thought about which really enhanced our new home. When we had questions or concerns, they took our input seriously and were always available to explain things in ways we were able to understand. We felt informed and cared for through the building process. When our friends visit our new Highland Home they all gasp at the beauty and WOW! factor - you just don’t find that with other builders! So happy in our Highland Home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Love the people and home
- Paul R.
- Verified HomeBuyer
- July 14, 2021
- San Antonio, TX
Can’t say enough on how well Ken, Anthony and their whole team has made the process a joy. They have been supportive, responsive and caring.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes - We couldn’t be happier with our new Highland home!
- Keith A.
- Verified HomeBuyer
- July 14, 2021
- New Braunfels, TX
We couldn’t be happier with our new Highland home! Highly recommend!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes - Although we didn’t begin the design process of our home, we were
- Briana K.
- Verified HomeBuyer
- June 22, 2021
- San Antonio, TX
Although we didn’t begin the design process of our home, we were fortunate enough to snatch an inventory home a few weeks before completion. Through out the whole process from when we put down the earnest money, up until now two months into moving into our home, Highland Homes reps have been nothing but helpful and attentive to all our needs. I’m so glad we decided to go with Highland Homes over any other builder and I won’t hesitate to choose so again in our next home buying experience.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Awesomeness!
- Jesus R.
- Verified HomeBuyer
- June 15, 2021
- San Antonio, TX
Our family's experience with Highland Homes was interactive, timely, and personal. I would absolutely recommend a Highland Home. When the team at Highland met with our family initially to the day we closed was a positive journey.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes - Great costumer service and designs.
- Cesar G.
- Verified HomeBuyer
- May 25, 2021
- San Antonio, TX
Great costumer service and designs. We love our home!!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Professional Sales Staff / Credible
- Michael B.
- Verified HomeBuyer
- May 15, 2021
- Bulverde, TX
Excellent experience. The sales staff was extremely professional working with us through the entire process. The site superintendent took "personal pride" in the build out of our new home, working with the contractors insuring everything was correct. Having built a previous home with a different builder, I cannot speak highly enough of our experience with Highlands Homes.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes - Received a quality house that is better than others.
- Willard C.
- Verified HomeBuyer
- April 15, 2021
- San Antonio, TX
Received a quality house that is better than others.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Highly responsive and attentive to details
- Joanna K.
- Verified HomeBuyer
- January 19, 2021
- San Antonio, TX
This was our second purchase with Highland Homes, because we were so happy with our first one. From the day we expressed interest in a home site to the day we closed (and beyond), the entire Highland team was absolutely amazing! Our Sales Consultant followed up with questions and reminders in a timely manner. She also reached out several times to make sure that our lender wasn’t waiting on anything from her or if she could provide any further documentation. Our Building Foreman was also very responsive, providing progress updates regularly and answering questions in detail to help us ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pride in their Product!
- Charles K.
- Verified HomeBuyer
- January 19, 2021
- Boerne, TX
We would buy/build with Highland again without a doubt. Our salesperson was responsive, thoughtful, and advocated for our needs. The builder, again, super thoughtful, addressed items - some before we could even think of them - and we felt his pride in the home. We did buy the model, so it had a lot of upgrades, but also very practical and thoughtful items like the built in spice rack on the pantry door. We love our house. The thoughtful floor plan, the flow, the neighborhood, the oaks, the beautiful landscaping.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Quality of build, value and service.
- Karen O.
- Verified HomeBuyer
- January 19, 2021
- Boerne, TX
Customer service exceptional and quality of finished product amazing.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Very comfort
- Ayman M.
- Verified HomeBuyer
- January 14, 2021
- Boerne, TX
It was my best experience
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes - Laurie and Brody make a great team to work with when purchasing
- Anonymous
- Verified HomeBuyer
- January 06, 2021
- San Antonio, TX
Laurie and Brody make a great team to work with when purchasing a new home. Both of them were extremely responsive during the build and quickly looked into and answered any questions we had. We highly recommend them and Highland Homes!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes - Lindsey was soooo wonderful to us.
- Kara C.
- Verified HomeBuyer
- January 06, 2021
- Boerne, TX
Lindsey was soooo wonderful to us. She was always willing to help answer anything we needed and if she didn’t know the answer she immediately work to find it out for us.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes - Great so far and I'm sure it will continue to be
- Kash H.
- Verified HomeBuyer
- December 08, 2020
- Boerne, TX
Great so far and I'm sure it will continue to be
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
High Quality of new Homw
- Abdulaziz A.
- Verified HomeBuyer
- December 08, 2020
- San Antonio, TX
I had great experience with the sales counselor and she respond to every question I have quickly. She work with me to complete all the upgrades or changes I requested.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes - Fantastic experience from start to finish.
- Mark M.
- Verified HomeBuyer
- December 01, 2020
- San Antonio, TX
Fantastic experience from start to finish. Special shout out to Patty, Shane, James, and Doug for helping us through the process. Chris did a great job closing the home as well.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
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