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- Highland Homes
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- San Antonio, TX

Highland Homes Reviews in San Antonio, TX
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What San Antonio Homeowners Have to Say About Highland Homes.
Read all 292 verified reviews from homeowners that built a new home with Highland Homes in the San Antonio area. San Antonio homeowners have rated Highland Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Highland Homes in San Antonio Area
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Customer Reviews
Highland Homes - Great value!
- Tiffany K.
- Verified HomeBuyer
- January 07, 2020
- San Antonio, TX
Great value! Great service!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
We love our home
- Theodore A.
- Verified HomeBuyer
- December 10, 2019
- Boerne, TX
House is great.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excellent Experience
- Stacy H.
- Verified HomeBuyer
- November 27, 2019
- New Braunfels, TX
Very attentive staff throughout the process. Home is as nice as we imagined it would be.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Enjoyed my new home
- Billy J.
- Verified HomeBuyer
- November 13, 2019
- New Braunfels, TX
I really enjoy living in my new home. The quality of workmanship was excellent and knowing that it’s very energy efficient makes me happy to have purchased a home from Highland homes.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
A Builder that Stands by their Product
- Nyakeh C.
- Verified HomeBuyer
- October 30, 2019
- Bulverde, TX
Since closing on our home in August at Bulverde, TX, my wife and I has received excellent customer service from the Highland Home representatives: Mark, Keith and Ms. Debbie. Perfection is a subjective term that every builder strive for!! Highland’s team at this location continues to collaborate with me addressing all concerns that appears to be imperfect. I know that I haven’t been the easiest customer; however I have alway been respectful. My attention to detail is quite different from most. No matter how minor it maybe, my perception was never belittled. They were all rationally ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excellent
- Earl G.
- Verified HomeBuyer
- September 24, 2019
- San Antonio, TX
Everyone, from sales to managers to workers, are very professional. The house is gorgeous and any issues are addressed immediately. I highly recommend Highland to anyone!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Davis Ranch
- Michael D.
- Verified HomeBuyer
- September 20, 2019
- San Antonio, TX
Outstanding experience, customer service was stupendous, and the home was completed to standard before schedule
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Best of the Best!
- Jose O.
- Verified HomeBuyer
- September 17, 2019
- San Antonio, TX
Highland is a dream come true, we spent a year house hunting and nothing compares to quality and price of our home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes - Great builder and Great Customer service
- Victor F.
- Verified HomeBuyer
- September 10, 2019
- Boerne, TX
Great builder and Great Customer service
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
New Highland Homeowner
- James H.
- Verified HomeBuyer
- August 13, 2019
- San Antonio, TX
Process of building and closing went very well. The process was MUCH better than the process we went through 6 years ago when we custom built a home with a custom home builder. The Highland Homes Construction manager and sales person kept us updated with weekly phone calls on the progress of construction and always answered any questions we had. A couple of cosmetic items we noted after closing that needed attention, but all were fixed promptly and professionally. Another builder wanted to nickel and dime for extras like sprinklers, landscaping, sod, etc and would not allow us to have a ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Exactly how a builder should be!
- Derek S.
- Verified HomeBuyer
- August 13, 2019
- San Antonio, TX
From the very start, it was obvious that we made the right choice to build our home with Highland. No matter how small of a detail, question, or concern that we had throughout the process the employees at all echelons were nothing but pleasant and courteous. When issues came up, which is inevitable, I firmly believe that Highland went that extra step to make us happy that other builders just wouldn't have done. The only, and I mean only black mark we had was with our design appointment. Being first timers, and the fact that Highland gives you more choices in materials than Lowe's, 3 ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great Builder
- Andrew P.
- Verified HomeBuyer
- August 09, 2019
- San Antonio, TX
Been in our house 2 months and weve really enjoyed it so far. Had some issues with the water heater and sprinklers, but HH was quick to address them. Excellent construction management
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Highly Recommend Highland!
- Edward H.
- Verified HomeBuyer
- May 01, 2019
- San Antonio, TX
Highland Homes offers great workmanship, value, and outstanding service after the sale.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes - Great Home!
- Scott B.
- Verified HomeBuyer
- March 06, 2019
- Bulverde, TX
Great Home!!!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excellent customer service
- John M.
- Verified HomeBuyer
- March 05, 2019
- San Antonio, TX
Mary and Clayton have been great to work with. We received the home in excellent condition and couldn’t be happier with our property.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes - Good company and employees
- Melody E.
- Verified HomeBuyer
- February 20, 2019
- New Braunfels, TX
Good company and employees
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
CURRENTLY PLEASED
- Chris Y.
- Verified HomeBuyer
- January 29, 2019
- New Braunfels, TX
HAVE BEEN A HIGHLAND HOME OWNER FOR 2 MONTHS AND I AM CURRENTLY PLEASED WITH THE PROCESS AND THE WAY THE HIGHLAND TEAM HAS HANDLED EVERYTHING SO FAR. WE HAVE A FEW THINGS THAT NEED TO BE TAKEN CARE OF ON OUR PUNCH LIST. I HAVE KNOW DOUBT THAT HIGHLAND WILL TAKE CARE OF THEM. WE ARE VERY HAPPY :)
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Outstanding experience
- Kim M.
- Verified HomeBuyer
- January 29, 2019
- San Antonio, TX
Laurie and Brody always follow up and have excellent communication skills. Any issues that came up were delt with promptly and professionally
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Good Quality and Value
- Anonymous
- Verified HomeBuyer
- January 23, 2019
- San Antonio, TX
Good Quality and Value
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Waited in patience
- Martin T.
- Verified HomeBuyer
- January 22, 2019
- San Antonio, TX
I had to sell my old home which took almost 1.5 years.Highland homes waited entire time and handed my dream home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
First Class!!
- James Y.
- Verified HomeBuyer
- January 22, 2019
- Bulverde, TX
Patty and Thea at the Ventana Subdivision have been amazing to work with! We are so happy with our new home and look forward to selling more to friends and family.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The project manager is great
- Jeffrey J.
- Verified HomeBuyer
- May 21, 2025
- New Braunfels, TX
Good value. Level of paint could be improved.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Excellent Expierence
- Don K.
- Verified HomeBuyer
- February 26, 2025
- New Braunfels, TX
My recent purchase with Highland Homes in Gruene Villages, was exceptional. The sales staff (Mark), went above and beyond in my opinion to help us navigate the process, as we delt with a difficult sale of our current home at the same time. Since our purchase was complete, the Post Sale help has continued. Every issue (which to date has been minor), has been handled extremely well and very promptly. The onsite Builder (James) has been an exceptional resource with questions and issues that have come up to date.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Prompt, responsive, effective
- Emma S.
- Verified HomeBuyer
- February 26, 2025
- San Antonio, TX
David sent my introduction to him, has always been prompt, patient,, informative, and affective. He has always answered my questions and clarified any issue or problem that arises. He is quick to resolve any issues or discrepancies in an extremely timely manner. He makes herself available, and his customer service is exceptional. Between Alan, the sales person, and David, I could not be more happy with my purchase. They both put kept me at ease and insured me that everything would be just fine throughout this process. I love my new home.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Outstanding experience with Highland Homes from start to finish
- Kim G.
- Verified HomeBuyer
- November 01, 2024
- Boerne, TX
The Highland Homes experience from the showing of my new home, to the buying of the home, the mortgage process through Highland Homes was and continues to be outstanding. From the start, dealing with Tiffany and Thea in the Sales Office who responded to every request I had since I was purchasing from out of state, moving from AZ back to TX, to Doug with the financing process, to Brody for fixing minor house issues as I moved in. In TX, Highland Homes is the best builder around and I highly recommend this company. The largely employee-owned company and their team's commitment for success is ...
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
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