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Highland Homes Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About Highland Homes.

Read all 270 verified reviews from homeowners that built a new home with Highland Homes in the San Antonio area. San Antonio homeowners have rated Highland Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Highland Homes

has 4.2 out of 5 stars in San Antonio Area

270 Reviews in San Antonio Area

Ratings by Category

Overall 4.2

Quality 3.9

Trustworthiness 4.2

Value 4.1

Responsiveness 4

Highland Homes in San Antonio Area

View Homes

Customer Reviews

We love our new Highland Home

  • Brittany D.
  • Verified HomeBuyer
  • November 16, 2021
  • San Antonio, TX

My husband and I were looking for a "forever home" to grow our family and raise our kids. We weren't happy with what we found in the market so decided building was the right choice for us. We interviewed a few different builders in various communities and fell in love with Highland Homes at Davis Ranch. We were able to find a lot and a floor plan that met 100% of our needs. The process was very straightforward and easy from the day we signed our contract to the day we moved in.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

We bought a house that was already built so we did not have all the decisions that everyone has on a new built. Any questions we had were answered in a timely fashion.

  • Joyce M.
  • Verified HomeBuyer
  • September 02, 2021
  • Bulverde, TX

They have multiple floor plans to meet your family's needs.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Accountability and Responsiveness

  • Sumanth B.
  • Verified HomeBuyer
  • May 19, 2021
  • San Antonio, TX

Greg and Teri are excellent individuals to work with. A special shutout to Greg! Throughout the process he kept me informed of the progress and any issues therein. He is very accountable and was always responsive to any issues I've had throughout the process. Thank you for all the help!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

A Quality built home!

  • David P.
  • Verified HomeBuyer
  • April 15, 2021
  • Bulverde, TX

Built fast but with quality in mind

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Highland Homes - Highland Homes was open and honest throughout our entire home

  • Mike C.
  • Verified HomeBuyer
  • April 15, 2021
  • Bulverde, TX

Highland Homes was open and honest throughout our entire home purchasing and construction process. Their support even after our closing date had been outstanding.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - Craig has been great correcting any issues.

  • Robert A.
  • Verified HomeBuyer
  • March 02, 2021
  • San Antonio, TX

Craig has been great correcting any issues.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very happy with new home

  • Marissa G.
  • Verified HomeBuyer
  • April 09, 2020
  • San Antonio, TX

We love our highland home and while all new homes will have a few issues, this builder has gone above and beyond to make sure our issues are fixed in a timely manner. Would recommend Highland Homes over our previous DR Horton so far.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Happy customers

  • David S.
  • Verified HomeBuyer
  • January 21, 2020
  • New Braunfels, TX

Our experience with Highland Homes was a good one from start to finish. Our sales rep and our builder were both very quick and eager to help us and to be sure we were happy with our new home. We very much appreciate how we were treated by Highland Homes, and especially by those two individuals.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Would do it all again as long as Highland was the builder!

  • Loraine S.
  • Verified HomeBuyer
  • June 11, 2019
  • Boerne, TX

This was my first new home “build” from picking home plan to selecting colors and materials. I can’t say enough good things about the professionalism of all Highland Homes employees. The service provided by the design center, the ease of completing documents to get the process and my selections priced, the pre-construction meeting was very helpful and gave me a chance to make sure all the add ons I wanted were included. The construction project manager was the best! He answered “all” inquiries within a few hours or minutes and followed through on everything, I’m not sure without Rich B. this ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Excellent Home Builder!

  • Andre D.
  • Verified HomeBuyer
  • March 12, 2019
  • Bulverde, TX

I love my new home, it has everything that my family and I needed. Highland’s Team was a pleasure to work with from day 1, they provided and lot of information and encourage research of our new home, what a great experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Happy in our first Highland

  • Shane H.
  • Verified HomeBuyer
  • January 22, 2019
  • San Antonio, TX

Very happy with our first Highland Home. Our sales rep Laurie helped with lot selection, orientation of the home and went to bat for us to get the best value. We were constantly at the site and often talked with our construction sup Brody. Being involved in the process gave us a much better understanding of our construction. The 4 star on workmanship and materials is likely a function of increased demand on third party vendors. Trim and paint guys seemed to be in a rush and it shows up. Still a great house and would be fantastic with a little more attention to fine details.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Second Ownership Journey with Highland Homes: Danielle and Grayln

  • Grayln W.
  • Verified HomeBuyer
  • April 03, 2024
  • Schertz, TX

This marks our second experience as homeowners with a Highland Home. Our initial encounter with a Highland Home was around 2013, a few years after we tied the knot and embarked on homeownership together as a couple. Following the sale of our first home, we consistently found ourselves measuring subsequent residences against the standard set by Highland Home in terms of quality, space utilization, and overall aesthetic appeal. Ultimately, we realized that the ideal solution to fulfill our desires was either to construct a new home on our land or to invest in another Highland Home. We opted for ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great managers and sales people.

  • Christina H.
  • Verified HomeBuyer
  • December 28, 2023
  • San Antonio, TX

Great people to work with. They care about you.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Stacy

  • Stacy A.
  • Verified HomeBuyer
  • November 14, 2023
  • San Antonio, TX

Best home buying experience from start to finish.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Highland Home Purchase in Balcones Creek

  • Sharon F.
  • Verified HomeBuyer
  • August 03, 2023
  • Boerne, TX

We had a very smooth home buying experience with Highland. Our home was under construction when we bought it, so most selections had been made. We were, however, able to make a few changes that were important to us, and that process was very easy. Karen sent photos of progress on a weekly basis, and was quick to respond whenever we had questions. Our project manager changed during construction, and the transition to the new project manager went very well. Amilcar was very responsive and easy to work with. We also enjoyed working with Will. We really love our home and are happy that ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

One of the BEST Builders in SA

  • Poll D.
  • Verified HomeBuyer
  • December 06, 2022
  • Bulverde, TX

Despite the aggressive housing market that was summer of 2022, Highland Homes set themselves apart from other builders-the buying experience was as seamless as possible. From the sales team, to building team to financing; all were extremely responsive to questions and concerns and willing to make our home a reality. Supply chain issues might have caused delays, but quite honestly the building managers and supervisors pressed their crews to finish with limited delays. We can't say enough positive things about our experience. With some minor minor issues after closing, all have been scheduled ...

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Sales Agent - outstanding! Superintendent - Outstanding!

  • Karen M.
  • Verified HomeBuyer
  • October 24, 2022
  • New Braunfels, TX

Chris & Spencer have been wonderful to work with. They have been very helpful, understanding & kind. Great home buying experience!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Loving our new home

  • Ricardo V.
  • Verified HomeBuyer
  • October 04, 2022
  • San Antonio, TX

The home buying process was a little overwhelming but we are loving our new home now that it’s over. We live in a neighborhood with several builders and Highland homes is what we always hear people recommend. In our experience they were professional, used good materials and worked on some great finishes. The layout is extremely convenient and many details within the home such as electric, piping, storage, etc, were just planned in an efficient manner, they didn’t ask us and we didn’t think of those but now that we have the home is clear they knew what they were doing. Due to supply chain ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Outstanding buying experience!

  • Johnnie J.
  • Verified HomeBuyer
  • August 16, 2022
  • Schertz, TX

Our buying experience was truly awesome! The sales associate provided all the required information for us to make an informed decision. The design center person was not as helpful as I preferred. All of our interactions with the builders have been remarkable and extremely positive. I would strongly recommend purchasing a home with the Highlands family.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - Thea, and Patty the sales representatives were both SUPER and

  • John H.
  • Verified HomeBuyer
  • August 12, 2022
  • Bulverde, TX

Thea, and Patty the sales representatives were both SUPER and went out of their way to make the buying experience a positive interaction. Tanner the building superintendent has been very responsive and cured some new home issues in a prompt and helpful manner.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Floor plans

  • Susan D.
  • Verified HomeBuyer
  • May 17, 2022
  • New Braunfels, TX

Enjoyed the experience with the sales rep.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Our builder was in constant communication with us on what to expect on a weekly basis to set the expectations.

  • Christopher M.
  • Verified HomeBuyer
  • May 17, 2022
  • San Antonio, TX

From beginning to end we were told honest answers to our questions. There are a few different builders in our neighborhood and we have seen many homes go untouched for weeks and months, but Kel set the expectations every week and followed through!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Excellent Sales Process, Construction Management, and Warranty Service

  • Luis G.
  • Verified HomeBuyer
  • October 26, 2021
  • Boerne, TX

This is our second build and first time with Highland Homes. Very impressed with the whole process from start to finish. From sales to after- closing service, they have been very accommodating, responsive, and professional. They have built us a beautiful home.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - lovely home and nice neighborhood.

  • Statt R.
  • Verified HomeBuyer
  • September 02, 2021
  • Bulverde, TX

lovely home and nice neighborhood.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

They were quick to respond to changes needed; sometimes it was the failure of subs to do it right and other times it was changes we needed to do. Thea and Patti provided us with excellent professional help along the way. Shane is excellent!

  • James T.
  • Verified HomeBuyer
  • February 24, 2021
  • San Antonio, TX

Highland Homes is first among not so many equals. My delay in responding is that due to the pandemic there are painting touch ups and a few other things which will be accomplished soon. The delays been at our request.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5