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- San Antonio, TX

Highland Homes Reviews in San Antonio, TX
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What San Antonio Homeowners Have to Say About Highland Homes.
Read all 285 verified reviews from homeowners that built a new home with Highland Homes in the San Antonio area. San Antonio homeowners have rated Highland Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Highland Homes in San Antonio Area
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Customer Reviews
Beautiful home
- CheLeta W.
- Verified HomeBuyer
- October 19, 2023
- Schertz, TX
Hands down best builders in San Antonio! Absolutely loved working with Highland homes to have our home built. We were well informed every step of the way! Any questions we had were quickly answered. Dorothy was absolutely amazing from start to finish! We came into San Antonio in Jun and they worked hard to have the house ready way ahead of schedule! The home is absolutely beautiful! I have zero complaints about quality of home we got!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
2nd Highland Home
- Cassandra P.
- Verified HomeBuyer
- January 18, 2023
- New Braunfels, TX
This is my second Highland Home purchase. I will say that Cris and Spencer are both great to work with. They provide great customer service and are proud to work for Highland …. And it shows!!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great Experience
- Robert H.
- Verified HomeBuyer
- November 22, 2022
- New Braunfels, TX
Building a home with Highland Homes has been a great experience for us. Despite all the supply chain issues, our project stayed on track and our builder, Chris, was very responsive to our questions and to any issues which arose. We love our new home, and we’re pleased with the options and upgrades we chose. We have a few minor issues, but having built a home before, we know those are to be expected and we have every confidence they will be addressed by Chris and his great team of sub contractors.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Best Build Experience We've Ever Had!!
- James P.
- Verified HomeBuyer
- September 27, 2022
- Bulverde, TX
From our first interaction with Thea, who sat with us for hours to spec out a home that we weren't even sure we would build, to working with her partner Patti that would provide updates just as often as Thea, to our construction manager Ryan that came in toward the end of the build but got things done to get us to the closing table, to the project manner Tanner that escalated issues as necessary, every single person that we worked with was top notch x2! We've built homes before but Highland Homes is leaps and bounds better than any builder we've worked with. No build is perfect...there ...
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great experience with Highland homes
- Folashade A.
- Verified HomeBuyer
- August 16, 2022
- San Antonio, TX
We have had great experiences with everyone we come in contact with at Highland homes. Ms. Dorothy is a great sales woman with wealth of experience who helped work us through our home buying process, Brody is a great builder and always available to anwser questions and alleviate any fears. Doug and his team were also great and made the loan experience more easy than any other home buying experiences we have had in the past. We are enjoying our home and look forward to unwinding at our home after a long days work. Thank you so much.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Highland Homes - Dorothy, the sales rep was honest, candid, and highlighted the
- Mary C.
- Verified HomeBuyer
- August 11, 2022
- San Antonio, TX
Dorothy, the sales rep was honest, candid, and highlighted the strengths of the home and community. After closing, it's only a good as it's support. Brody has been highly responsive, very pro- homeowner, and helpful with third parties. This company cares about its product and its owner. This is a great little home with quality people standing behind it.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes - Great value for the price.
- Anonymous
- Verified HomeBuyer
- May 17, 2022
- Boerne, TX
Great value for the price. Materials were great, but combination of colors was not. Designers are recommended to combine colors better.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes - Our project manager, Shane H.
- Rick G.
- Verified HomeBuyer
- January 20, 2022
- San Antonio, TX
Our project manager, Shane H., is a gem! He exceeded our expectations in every respect!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
We love our new Highland Home
- Brittany D.
- Verified HomeBuyer
- November 16, 2021
- San Antonio, TX
My husband and I were looking for a "forever home" to grow our family and raise our kids. We weren't happy with what we found in the market so decided building was the right choice for us. We interviewed a few different builders in various communities and fell in love with Highland Homes at Davis Ranch. We were able to find a lot and a floor plan that met 100% of our needs. The process was very straightforward and easy from the day we signed our contract to the day we moved in.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
We bought a house that was already built so we did not have all the decisions that everyone has on a new built. Any questions we had were answered in a timely fashion.
- Joyce M.
- Verified HomeBuyer
- September 02, 2021
- Bulverde, TX
They have multiple floor plans to meet your family's needs.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Accountability and Responsiveness
- Sumanth B.
- Verified HomeBuyer
- May 19, 2021
- San Antonio, TX
Greg and Teri are excellent individuals to work with. A special shutout to Greg! Throughout the process he kept me informed of the progress and any issues therein. He is very accountable and was always responsive to any issues I've had throughout the process. Thank you for all the help!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
A Quality built home!
- David P.
- Verified HomeBuyer
- April 15, 2021
- Bulverde, TX
Built fast but with quality in mind
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Highland Homes - Highland Homes was open and honest throughout our entire home
- Mike C.
- Verified HomeBuyer
- April 15, 2021
- Bulverde, TX
Highland Homes was open and honest throughout our entire home purchasing and construction process. Their support even after our closing date had been outstanding.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Highland Homes - Craig has been great correcting any issues.
- Robert A.
- Verified HomeBuyer
- March 02, 2021
- San Antonio, TX
Craig has been great correcting any issues.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Very happy with new home
- Marissa G.
- Verified HomeBuyer
- April 09, 2020
- San Antonio, TX
We love our highland home and while all new homes will have a few issues, this builder has gone above and beyond to make sure our issues are fixed in a timely manner. Would recommend Highland Homes over our previous DR Horton so far.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Happy customers
- David S.
- Verified HomeBuyer
- January 21, 2020
- New Braunfels, TX
Our experience with Highland Homes was a good one from start to finish. Our sales rep and our builder were both very quick and eager to help us and to be sure we were happy with our new home. We very much appreciate how we were treated by Highland Homes, and especially by those two individuals.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Would do it all again as long as Highland was the builder!
- Loraine S.
- Verified HomeBuyer
- June 11, 2019
- Boerne, TX
This was my first new home “build” from picking home plan to selecting colors and materials. I can’t say enough good things about the professionalism of all Highland Homes employees. The service provided by the design center, the ease of completing documents to get the process and my selections priced, the pre-construction meeting was very helpful and gave me a chance to make sure all the add ons I wanted were included. The construction project manager was the best! He answered “all” inquiries within a few hours or minutes and followed through on everything, I’m not sure without Rich B. this ...
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Excellent Home Builder!
- Andre D.
- Verified HomeBuyer
- March 12, 2019
- Bulverde, TX
I love my new home, it has everything that my family and I needed. Highland’s Team was a pleasure to work with from day 1, they provided and lot of information and encourage research of our new home, what a great experience.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Happy in our first Highland
- Shane H.
- Verified HomeBuyer
- January 22, 2019
- San Antonio, TX
Very happy with our first Highland Home. Our sales rep Laurie helped with lot selection, orientation of the home and went to bat for us to get the best value. We were constantly at the site and often talked with our construction sup Brody. Being involved in the process gave us a much better understanding of our construction. The 4 star on workmanship and materials is likely a function of increased demand on third party vendors. Trim and paint guys seemed to be in a rush and it shows up. Still a great house and would be fantastic with a little more attention to fine details.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Best Experience!
- Colin W.
- Verified HomeBuyer
- January 27, 2025
- San Antonio, TX
We were extremely nervous to buy from a homebuilder again, as our first experience was very unpleasant. Highland worked with us every step of the way, was super responsive, and accommodated our wishes (like our external inspector that came to every inspection). We live in a mixed neighborhood of various homebuilders, and you can tell which are Highland Homes. The quality is absolutely higher. We did lots of Googling and review-reading prior to selecting Highland, and it was a great decision. They are also super responsive after the fact and have taken good care of us. We would actually ...
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 4
Much easier and better than we could have imagined
- Walter N.
- Verified HomeBuyer
- January 02, 2025
- Bulverde, TX
We had been looking at this builder and floorplan for about two when we were finally ready to move forward. Our sales counselor, Thea, was absolutely amazing to work with - she was knowledgeable, professional, and friendly. She set and managed our expectations by communicating frequently and thoroughly throughout the process. Our construction manager, Clayton, was spectacular to work with. His attention to detail and communication style allowed me to feel at ease with the entire process. He was available to answer questions, offer suggestions, and ensure everything went smoothly. ...
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Second Ownership Journey with Highland Homes: Danielle and Grayln
- Grayln W.
- Verified HomeBuyer
- April 03, 2024
- Schertz, TX
This marks our second experience as homeowners with a Highland Home. Our initial encounter with a Highland Home was around 2013, a few years after we tied the knot and embarked on homeownership together as a couple. Following the sale of our first home, we consistently found ourselves measuring subsequent residences against the standard set by Highland Home in terms of quality, space utilization, and overall aesthetic appeal. Ultimately, we realized that the ideal solution to fulfill our desires was either to construct a new home on our land or to invest in another Highland Home. We opted for ...
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Great managers and sales people.
- Christina H.
- Verified HomeBuyer
- December 28, 2023
- San Antonio, TX
Great people to work with. They care about you.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Stacy
- Stacy A.
- Verified HomeBuyer
- November 14, 2023
- San Antonio, TX
Best home buying experience from start to finish.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Highland Home Purchase in Balcones Creek
- Sharon F.
- Verified HomeBuyer
- August 03, 2023
- Boerne, TX
We had a very smooth home buying experience with Highland. Our home was under construction when we bought it, so most selections had been made. We were, however, able to make a few changes that were important to us, and that process was very easy. Karen sent photos of progress on a weekly basis, and was quick to respond whenever we had questions. Our project manager changed during construction, and the transition to the new project manager went very well. Amilcar was very responsive and easy to work with. We also enjoyed working with Will. We really love our home and are happy that ...
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
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