- New homes
- Highland Homes
- Reviews
- San Antonio, TX

Highland Homes Reviews in San Antonio, TX
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What San Antonio Homeowners Have to Say About Highland Homes.
Read all 292 verified reviews from homeowners that built a new home with Highland Homes in the San Antonio area. San Antonio homeowners have rated Highland Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Highland Homes in San Antonio Area
View Homes
Customer Reviews
Tedious Experience But Worth It!
- Jeffrey K.
- Verified HomeBuyer
- October 21, 2024
- Cibolo, TX
Didn’t know what to expect in the beginning with the design and building process, but once communicating that we were interested and involved in the building process along the way, we were able to find trust in the Highland process. There were a couple of early issues, but Highland worked to provide acceptable solutions. Most important, we were grateful of the support and the timeliness of addressing issues of concern during the early stages of the warranty process after construction completion. The project manager was extremely helpful ensuring our satisfaction.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Mr. And Mrs.
- Trawick W.
- Verified HomeBuyer
- August 15, 2024
- New Braunfels, TX
Overall a great experience. The salesman, Kevin did a great job and was very helpful to reach the end product. I do believe there is a problem with some of the construction personnel understanding the product that Highland Homes wants delivered to the buyer. This is our second Highland Home and they stand behind their word of getting it finished to that standard.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Builder
- Nancy W.
- Verified HomeBuyer
- March 13, 2024
- New Braunfels, TX
Marion, my builder, has been very responsive taking care of my concerns, which haven’t been many. She genuinely cares about satisfying her homeowners!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Steven
- Steven S.
- Verified HomeBuyer
- January 31, 2024
- San Antonio, TX
It was easy to by they respond to things really fast that need to be fixed nice house.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
High Quality style and great floor plans with excellent optional upgrades; and courteous, helpful agents at all levels
- Anonymous
- Verified HomeBuyer
- January 04, 2024
- New Braunfels, TX
Builder was very responsive to any issues I needed them to address. The selling agent was also always available and interested in our needs. The product was very good, except that some of the subs may have rushed. The door was not put on with a screw large enough to keep it from sagging, so until that was fixed the deadlock did not smoothly engage. The down spout pulled off the wall on the side of the house after the first big rain, and the paint on base boards around the floor blistered mysteriously, possibly cause by very small amounts of water (perhaps particle board?). However, Highland ...
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
HIghland Homes Builds a great home!
- Mark H.
- Verified HomeBuyer
- January 02, 2024
- Cibolo, TX
Highland Homes builds a great product! Their architecture, design and finish out are amazing. We went from a fully custom home to an inventory home, and it was a near flawless transition. I would recommend them to anyone. I would not recommend their Home loans, but as a builder they are amazing!
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
Excellent job by Bill and Ivy. Great team.
- Eddie F.
- Verified HomeBuyer
- November 19, 2023
- Cibolo, TX
I had a great experience with the builder and he met all my needs and addressed all my concerns.
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
Beautiful home
- CheLeta W.
- Verified HomeBuyer
- October 19, 2023
- Schertz, TX
Hands down best builders in San Antonio! Absolutely loved working with Highland homes to have our home built. We were well informed every step of the way! Any questions we had were quickly answered. Dorothy was absolutely amazing from start to finish! We came into San Antonio in Jun and they worked hard to have the house ready way ahead of schedule! The home is absolutely beautiful! I have zero complaints about quality of home we got!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
2nd Highland Home
- Cassandra P.
- Verified HomeBuyer
- January 18, 2023
- New Braunfels, TX
This is my second Highland Home purchase. I will say that Cris and Spencer are both great to work with. They provide great customer service and are proud to work for Highland …. And it shows!!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great Experience
- Robert H.
- Verified HomeBuyer
- November 22, 2022
- New Braunfels, TX
Building a home with Highland Homes has been a great experience for us. Despite all the supply chain issues, our project stayed on track and our builder, Chris, was very responsive to our questions and to any issues which arose. We love our new home, and we’re pleased with the options and upgrades we chose. We have a few minor issues, but having built a home before, we know those are to be expected and we have every confidence they will be addressed by Chris and his great team of sub contractors.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Best Build Experience We've Ever Had!!
- James P.
- Verified HomeBuyer
- September 27, 2022
- Bulverde, TX
From our first interaction with Thea, who sat with us for hours to spec out a home that we weren't even sure we would build, to working with her partner Patti that would provide updates just as often as Thea, to our construction manager Ryan that came in toward the end of the build but got things done to get us to the closing table, to the project manner Tanner that escalated issues as necessary, every single person that we worked with was top notch x2! We've built homes before but Highland Homes is leaps and bounds better than any builder we've worked with. No build is perfect...there ...
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great experience with Highland homes
- Folashade A.
- Verified HomeBuyer
- August 16, 2022
- San Antonio, TX
We have had great experiences with everyone we come in contact with at Highland homes. Ms. Dorothy is a great sales woman with wealth of experience who helped work us through our home buying process, Brody is a great builder and always available to anwser questions and alleviate any fears. Doug and his team were also great and made the loan experience more easy than any other home buying experiences we have had in the past. We are enjoying our home and look forward to unwinding at our home after a long days work. Thank you so much.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Highland Homes - Dorothy, the sales rep was honest, candid, and highlighted the
- Mary C.
- Verified HomeBuyer
- August 11, 2022
- San Antonio, TX
Dorothy, the sales rep was honest, candid, and highlighted the strengths of the home and community. After closing, it's only a good as it's support. Brody has been highly responsive, very pro- homeowner, and helpful with third parties. This company cares about its product and its owner. This is a great little home with quality people standing behind it.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes - Great value for the price.
- Anonymous
- Verified HomeBuyer
- May 17, 2022
- Boerne, TX
Great value for the price. Materials were great, but combination of colors was not. Designers are recommended to combine colors better.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes - Our project manager, Shane H.
- Rick G.
- Verified HomeBuyer
- January 20, 2022
- San Antonio, TX
Our project manager, Shane H., is a gem! He exceeded our expectations in every respect!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
We love our new Highland Home
- Brittany D.
- Verified HomeBuyer
- November 16, 2021
- San Antonio, TX
My husband and I were looking for a "forever home" to grow our family and raise our kids. We weren't happy with what we found in the market so decided building was the right choice for us. We interviewed a few different builders in various communities and fell in love with Highland Homes at Davis Ranch. We were able to find a lot and a floor plan that met 100% of our needs. The process was very straightforward and easy from the day we signed our contract to the day we moved in.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
We bought a house that was already built so we did not have all the decisions that everyone has on a new built. Any questions we had were answered in a timely fashion.
- Joyce M.
- Verified HomeBuyer
- September 02, 2021
- Bulverde, TX
They have multiple floor plans to meet your family's needs.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Accountability and Responsiveness
- Sumanth B.
- Verified HomeBuyer
- May 19, 2021
- San Antonio, TX
Greg and Teri are excellent individuals to work with. A special shutout to Greg! Throughout the process he kept me informed of the progress and any issues therein. He is very accountable and was always responsive to any issues I've had throughout the process. Thank you for all the help!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
A Quality built home!
- David P.
- Verified HomeBuyer
- April 15, 2021
- Bulverde, TX
Built fast but with quality in mind
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Highland Homes - Highland Homes was open and honest throughout our entire home
- Mike C.
- Verified HomeBuyer
- April 15, 2021
- Bulverde, TX
Highland Homes was open and honest throughout our entire home purchasing and construction process. Their support even after our closing date had been outstanding.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Highland Homes - Craig has been great correcting any issues.
- Robert A.
- Verified HomeBuyer
- March 02, 2021
- San Antonio, TX
Craig has been great correcting any issues.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Very happy with new home
- Marissa G.
- Verified HomeBuyer
- April 09, 2020
- San Antonio, TX
We love our highland home and while all new homes will have a few issues, this builder has gone above and beyond to make sure our issues are fixed in a timely manner. Would recommend Highland Homes over our previous DR Horton so far.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Happy customers
- David S.
- Verified HomeBuyer
- January 21, 2020
- New Braunfels, TX
Our experience with Highland Homes was a good one from start to finish. Our sales rep and our builder were both very quick and eager to help us and to be sure we were happy with our new home. We very much appreciate how we were treated by Highland Homes, and especially by those two individuals.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Would do it all again as long as Highland was the builder!
- Loraine S.
- Verified HomeBuyer
- June 11, 2019
- Boerne, TX
This was my first new home “build” from picking home plan to selecting colors and materials. I can’t say enough good things about the professionalism of all Highland Homes employees. The service provided by the design center, the ease of completing documents to get the process and my selections priced, the pre-construction meeting was very helpful and gave me a chance to make sure all the add ons I wanted were included. The construction project manager was the best! He answered “all” inquiries within a few hours or minutes and followed through on everything, I’m not sure without Rich B. this ...
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Excellent Home Builder!
- Andre D.
- Verified HomeBuyer
- March 12, 2019
- Bulverde, TX
I love my new home, it has everything that my family and I needed. Highland’s Team was a pleasure to work with from day 1, they provided and lot of information and encourage research of our new home, what a great experience.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.