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- Highland Homes
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- San Antonio, TX

Highland Homes Reviews in San Antonio, TX
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What San Antonio Homeowners Have to Say About Highland Homes.
Read all 292 verified reviews from homeowners that built a new home with Highland Homes in the San Antonio area. San Antonio homeowners have rated Highland Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Highland Homes in San Antonio Area
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Customer Reviews
Happy in our first Highland
- Shane H.
- Verified HomeBuyer
- January 22, 2019
- San Antonio, TX
Very happy with our first Highland Home. Our sales rep Laurie helped with lot selection, orientation of the home and went to bat for us to get the best value. We were constantly at the site and often talked with our construction sup Brody. Being involved in the process gave us a much better understanding of our construction. The 4 star on workmanship and materials is likely a function of increased demand on third party vendors. Trim and paint guys seemed to be in a rush and it shows up. Still a great house and would be fantastic with a little more attention to fine details.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Best Experience!
- Colin W.
- Verified HomeBuyer
- January 27, 2025
- San Antonio, TX
We were extremely nervous to buy from a homebuilder again, as our first experience was very unpleasant. Highland worked with us every step of the way, was super responsive, and accommodated our wishes (like our external inspector that came to every inspection). We live in a mixed neighborhood of various homebuilders, and you can tell which are Highland Homes. The quality is absolutely higher. We did lots of Googling and review-reading prior to selecting Highland, and it was a great decision. They are also super responsive after the fact and have taken good care of us. We would actually ...
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 4
Much easier and better than we could have imagined
- Walter N.
- Verified HomeBuyer
- January 02, 2025
- Bulverde, TX
We had been looking at this builder and floorplan for about two when we were finally ready to move forward. Our sales counselor, Thea, was absolutely amazing to work with - she was knowledgeable, professional, and friendly. She set and managed our expectations by communicating frequently and thoroughly throughout the process. Our construction manager, Clayton, was spectacular to work with. His attention to detail and communication style allowed me to feel at ease with the entire process. He was available to answer questions, offer suggestions, and ensure everything went smoothly. ...
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Second Ownership Journey with Highland Homes: Danielle and Grayln
- Grayln W.
- Verified HomeBuyer
- April 03, 2024
- Schertz, TX
This marks our second experience as homeowners with a Highland Home. Our initial encounter with a Highland Home was around 2013, a few years after we tied the knot and embarked on homeownership together as a couple. Following the sale of our first home, we consistently found ourselves measuring subsequent residences against the standard set by Highland Home in terms of quality, space utilization, and overall aesthetic appeal. Ultimately, we realized that the ideal solution to fulfill our desires was either to construct a new home on our land or to invest in another Highland Home. We opted for ...
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Great managers and sales people.
- Christina H.
- Verified HomeBuyer
- December 28, 2023
- San Antonio, TX
Great people to work with. They care about you.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Stacy
- Stacy A.
- Verified HomeBuyer
- November 14, 2023
- San Antonio, TX
Best home buying experience from start to finish.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Highland Home Purchase in Balcones Creek
- Sharon F.
- Verified HomeBuyer
- August 03, 2023
- Boerne, TX
We had a very smooth home buying experience with Highland. Our home was under construction when we bought it, so most selections had been made. We were, however, able to make a few changes that were important to us, and that process was very easy. Karen sent photos of progress on a weekly basis, and was quick to respond whenever we had questions. Our project manager changed during construction, and the transition to the new project manager went very well. Amilcar was very responsive and easy to work with. We also enjoyed working with Will. We really love our home and are happy that ...
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
One of the BEST Builders in SA
- Poll D.
- Verified HomeBuyer
- December 06, 2022
- Bulverde, TX
Despite the aggressive housing market that was summer of 2022, Highland Homes set themselves apart from other builders-the buying experience was as seamless as possible. From the sales team, to building team to financing; all were extremely responsive to questions and concerns and willing to make our home a reality. Supply chain issues might have caused delays, but quite honestly the building managers and supervisors pressed their crews to finish with limited delays. We can't say enough positive things about our experience. With some minor minor issues after closing, all have been scheduled ...
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
Sales Agent - outstanding! Superintendent - Outstanding!
- Karen M.
- Verified HomeBuyer
- October 24, 2022
- New Braunfels, TX
Chris & Spencer have been wonderful to work with. They have been very helpful, understanding & kind. Great home buying experience!
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Loving our new home
- Ricardo V.
- Verified HomeBuyer
- October 04, 2022
- San Antonio, TX
The home buying process was a little overwhelming but we are loving our new home now that it’s over. We live in a neighborhood with several builders and Highland homes is what we always hear people recommend. In our experience they were professional, used good materials and worked on some great finishes. The layout is extremely convenient and many details within the home such as electric, piping, storage, etc, were just planned in an efficient manner, they didn’t ask us and we didn’t think of those but now that we have the home is clear they knew what they were doing. Due to supply chain ...
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Outstanding buying experience!
- Johnnie J.
- Verified HomeBuyer
- August 16, 2022
- Schertz, TX
Our buying experience was truly awesome! The sales associate provided all the required information for us to make an informed decision. The design center person was not as helpful as I preferred. All of our interactions with the builders have been remarkable and extremely positive. I would strongly recommend purchasing a home with the Highlands family.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Highland Homes - Thea, and Patty the sales representatives were both SUPER and
- John H.
- Verified HomeBuyer
- August 12, 2022
- Bulverde, TX
Thea, and Patty the sales representatives were both SUPER and went out of their way to make the buying experience a positive interaction. Tanner the building superintendent has been very responsive and cured some new home issues in a prompt and helpful manner.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Floor plans
- Susan D.
- Verified HomeBuyer
- May 17, 2022
- New Braunfels, TX
Enjoyed the experience with the sales rep.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Our builder was in constant communication with us on what to expect on a weekly basis to set the expectations.
- Christopher M.
- Verified HomeBuyer
- May 17, 2022
- San Antonio, TX
From beginning to end we were told honest answers to our questions. There are a few different builders in our neighborhood and we have seen many homes go untouched for weeks and months, but Kel set the expectations every week and followed through!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Excellent Sales Process, Construction Management, and Warranty Service
- Luis G.
- Verified HomeBuyer
- October 26, 2021
- Boerne, TX
This is our second build and first time with Highland Homes. Very impressed with the whole process from start to finish. From sales to after- closing service, they have been very accommodating, responsive, and professional. They have built us a beautiful home.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Highland Homes - lovely home and nice neighborhood.
- Statt R.
- Verified HomeBuyer
- September 02, 2021
- Bulverde, TX
lovely home and nice neighborhood.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 3
They were quick to respond to changes needed; sometimes it was the failure of subs to do it right and other times it was changes we needed to do. Thea and Patti provided us with excellent professional help along the way. Shane is excellent!
- James T.
- Verified HomeBuyer
- February 24, 2021
- San Antonio, TX
Highland Homes is first among not so many equals. My delay in responding is that due to the pandemic there are painting touch ups and a few other things which will be accomplished soon. The delays been at our request.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Very happy with our purchase
- Becky V.
- Verified HomeBuyer
- June 17, 2020
- Boerne, TX
Overall the quality’s very good. We’ve had a few small issues, which is to be expected, but Highland’s been very responsive to address them. Great people to work with. Wish the Ranches at Creekside developer and HOA were as quick and responsive as Highland’s been.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Quail Gate
- Eugene G.
- Verified HomeBuyer
- September 17, 2019
- Boerne, TX
The staff was very helpful in our decision making. All items identified as a potential problem was resolved in quick manner. A great experience working with all of the Highland folks.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Understated Elegance and Outstanding Commitment
- Todd H.
- Verified HomeBuyer
- May 01, 2019
- Boerne, TX
Once you move in you'll appreciate all the attention to the homeowner's actual living such as the wider driveways and wider lead walks to the front doors. That they cared enough to spend extra money before entering the home. The impressive roof pitches help the Texas hot air escape out of the attic as well give elegant curbside appeal. Every employee is an owner and it shows in their commitment.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
My hiomswt heavenly reniew
- Lindsey L.
- Verified HomeBuyer
- February 19, 2025
- New Braunfels, TX
I trouble say that Sue and Spencer and everyone else helped right away with anther needed done! I have to say this had probably the best experience I’ve had from building to buying g existing. The o oh. Complaint I had are the cheap door knonbs. The cheap fiberglass in the barren of the shower I would take a house of this. Calibrlber would have put nicer fixtures in ah half a million dollars, you should her a house with nicer fixtures. But o their thank that everyone wa wheezy!over all I’ve been very a Happy with HH
Total Score 5
Quality 4
Trustworthiness 5
Value 3
Responsiveness 5
Thea and Chuck have been grest
- Michell A.
- Verified HomeBuyer
- September 25, 2024
- Bulverde, TX
I am still waiting for light fixtures that were broke and another cracked, a crack I. Window front door repair and paint of shutter. I had one follow up but now nothing. I know they are busy just would like updates
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 3
Excellent buying experience and beautiful floor plan
- Michael O.
- Verified HomeBuyer
- July 25, 2023
- San Antonio, TX
Buying experience with Highland Home's sales and finance team was great, the construction manager was accessible too... Less stress compared to my previous buying experience. My home floor plan is functional(living and kitchen area) and easy to decorate. The exteriors are well made with high quality materials, with water efficient sods. However, like every new home these days the interior finishing quality isn't that great. The paint quality is poor, you can't wipe off stains without doing touch ups. The toilet water systems are old-school and not efficient. The doors are not tight ...
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 3
Highland Homes - Overall, a great buying experience.
- Anonymous
- Verified HomeBuyer
- June 15, 2021
- Bulverde, TX
Overall, a great buying experience. There are still a few cosmetic issues to be addressed (paint touch-ups, a door handle replacement and a couple others) but after reaching out and sending a detailed list, they have scheduled a day to deal with them. The neighborhood is great and we love it so far after a month or so. I would definitely recommend but I would also be vigilant about following up on any issues.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 3
Very pleased with Highland Homes
- John P.
- Verified HomeBuyer
- January 07, 2020
- New Braunfels, TX
Sales and operations staff were helpful, attentive, and responsive. A great team with a good product.
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
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