Highland Homes Reviews in Sherman Denison, TX

The sales councilor (Pat) worked hard to get us in this home with all the features and upgrades we asked for. The construction managers we worked with were hard working and helped make the upgrades materialize as we wished. The only downsides with having this house built is the yard is not smooth and lower around the back porch than it should be. And is also too low around some of the fence, allowing big gaps for the dog to get out. The house was not as clean as we hoped for when we moved in. With all that said, we can't get over how beautiful this home is and all the other houses in this community as well. Definitely would do it again! Jim and Martha ... More

Overall great experience with highland

Danny, my builder was great from day one. Attentive, attention to detail, explained process and time frames - very good at communicating. He was also very patient with me and my million questions. Build was finished faster than expected and better than I expected. I appreciated all of Highland Home, but Danny especially.

The process was straightforward and terms were met without any complications. Sales team was very professional and caring about what our desires and needs were.

I was very excited for this beautiful house. And Highland Homes has been an amazing team to work with.

Great experience. Builder Miguel is awesome. Great staff.

Mike, who was the loan officer was very helpful in the process and decision making process.

From first meeting Rayshell in the model home, to now the warranty repairs on our new home, all aspects of buying a Highland Home has been seemless and exceptional.

any time I had a problem with something, Jacob was quick to respond.

We love love love our Highland Home. We have bought several new homes throughout our life and we saved the best for last. This will most likely be our last home. From A to Z, first look to close, then to now. EVERYTHING was superb X1000. Rayshell, Reggie, Ryan, etc. Just could not be happier. Thank you.

Highland Homes deserves the utmost praise and admiration for their exceptional workmanship and unparalleled customer service. As a delighted homeowner, I am thrilled to share my outstanding experience with this remarkable home builder. From the moment we embarked on our home-building journey with Highland Homes, we were met with professionalism, expertise, and a commitment to excellence that surpassed all expectations. Their attention to detail and dedication to creating a dream home truly set them apart from the competition. One aspect that truly stood out was the superior craftsmanship exhibited throughout our entire home. The quality of the construction and the meticulous attention given to every facet of the design was evident in every corner. Highland Homes' commitment to using top-of-the-line materials and their exceptional construction standards resulted in a home that exudes both elegance and durability. Moreover, the design process was a seamless and enjoyable experience. The Highland Homes team not only listened attentively to our vision but also provided invaluable insights and creative suggestions to enhance our ideas. Their collaborative approach allowed us to customize our home according to our preferences, ensuring that it perfectly reflected our unique style and personality. Communication with Highland Homes was effortless from start to finish. Their team was consistently prompt, responsive, and readily available to address any concerns or queries we had along the way. They kept us informed about every milestone and decision, ensuring that we felt involved and empowered throughout the construction process. This level of transparency and commitment to customer satisfaction is truly commendable. Additionally, the customer service provided by Highland Homes has been nothing short of exemplary. Their friendly and knowledgeable staff went above and beyond to ensure that every step of the home-building journey was smooth and stress-free. Even after we moved into our new home, they continued to demonstrate their dedication by promptly addressing any post-construction inquiries or minor adjustments that were needed. In conclusion, I wholeheartedly recommend Highland Homes to anyone seeking a home builder that exemplifies excellence in craftsmanship, unparalleled customer service, and a commitment to sustainability. Their unwavering dedication to creating dream homes and their ability to exceed expectations at every turn make them a standout in the industry. Choosing Highland Homes was undoubtedly one of the best decisions we made, and we are forever grateful for the exceptional home they have built for us. Thank you, Highland Homes, for making our dreams a reality! ... More

We bought our first Highland Home 12/21. It was a spec home and was a very rushed transaction. There wasn't much I was please about with this transaction and warranty items initially took forever to get fixed. It definitely was NOT a pleasant experience for us. Frankly having gone through this first experience with Highland, I'm surprised we even considered another Highland Home. BUT, the second purchase with Highland was like night and day difference. From the first meeting with our Sales Counselor Lesli to dealings with our construction managers, Matt and then Danny, we couldn't be more pleased. The communication was exceptional, we were kept in the loop though out the entire process. If we wanted to change something, every effort was made to accommodate our request. There have been very few warranty requests at this home. Those we have had are minor but more importantly, have been responded to immediately. We've been in our new home now about 2 months now and Danny continues to check in with us to make sure everything is still going well. We are so very thankful for this particular team at Highland as they alone have completely changed our view of this company and their products. Thank you Lesli, Matt and Danny! It was a great decision on our part...we couldn't be happier in our new home. ... More

Purchasing out Highland Home was an absolute pleasure. Pat was amazing and made the process a breeze. Hunter is fantastic and is always there to answer any questions we have regarding the house.

This home buying experience was outstanding from start to finish! Our sell’s counselor, Austin, was a delight to work with. Always available to assist us and answer any questions we had at any given time/day. Our builder, Miguel, really made building our home EASY. He constantly communicated with us and provided us with weekly updates, made sure everything was to our liking and even continued following up with us post closing. This is the second home we’ve purchased and the experience was night and day compared to our last builder. Highland homes are beautiful homes but the people involved, from start to finish, made the experience far more enjoyable and we couldn’t thank them enough. ... More

Always respond to my needs. My experience with the builder is excellent

We had a great experience. We were torn between a couple of different models and lots and changed our minds a couple of times. Highland was very easy to work with and patient as we decided. Our builder, Cameron, was terrific and kept us updated and was always responsive to questions we had both before and after the sale.

We are so impressed with the quality & style of our new home. Our inspection, before moving in, showed a few small things that needed to be dealt with. But what (old or new) house doesn't have that? They were on top of it and got them done (remember: humans build houses, not robots). Ryan K is so awesome, and is on top of answering any questions or concerns we have and does a great job responding to our needs. Thank you again! We love our new Highland "Denton" home!

Had a great experience with Highland staff, and highly recommend the communities and product. Very happy to own a Highland Home!

Beautiful home, quality materials and any issues we have experienced Hunter gets them rectified in a timely manner and is always happy to help. Thank you Highland Homes

So happy with our Highland Home purchase! Our build was great! Our build manger, Cameron, is very helpful and very thorough. Our sale rep, Pat, is wonderful. She is great at easing our concerns and following through on everything all the way to closing. Highland Homes builds a really nice home. They have a great following and their people prove why they have such a great reputation. Not a single regret, so happy we chose Highland Homes..

We moved in, no hiccups. House was ready to go. We love our new home and enjoy it!

Great experience with Highland Homes from contract to close. Highly recommend this builder.

My experience with Highland is absolutely fantastic. From the sales to the design gallery and to the construction process, everyone involved went above and beyond to make sure that the top-notch materials, resources, and services were offered. They kept me updated so that nothing would become a surprise until and after closing. My inspector went in before the final walk through and was also deeply amazed by the quality of their work . He said, directly quote, "they did so good that it was actually off the chart." I will keep recommending Highland Homes to everyone who's considering building.

Nice experience and we love our home

The Highland group was very easy to work with. The construction managers were knowledgeable and courteous in answering our concerns. We didn’t have dealing with a sales team because we chose the house early in the construction phase, emailed the sales office and bought the home. However, that office was also easy to work with. I would recommend Highland to all who are in the market for a new home.