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Highland Homes Reviews in Sherman Denison, TX

What Sherman Denison Homeowners Have to Say About Highland Homes.

Read all 123 verified reviews from homeowners that built a new home with Highland Homes in the Sherman Denison area. Sherman Denison homeowners have rated Highland Homes an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Highland Homes

has 4.6 out of 5 stars in Sherman-Denison Area

123 Reviews in Sherman-Denison Area

Ratings by Category

Overall 4.6

Quality 4.5

Trustworthiness 4.6

Value 4.5

Responsiveness 4.5

Highland Homes in Sherman-Denison Area

View Homes

Customer Reviews

Awesome company

  • John N.
  • Verified HomeBuyer
  • May 07, 2019
  • Denison, TX

Make sure you stop by to look at the progress and stay in communication with your builder.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The best homebuilding experience ever.

  • Gregory B.
  • Verified HomeBuyer
  • August 15, 2024
  • Van Alstyne, TX

This is my second time building a home. Tracy T. and Ryan K. were great to work with and made the experience great. If I were to build another home, Tracy and Ryan would be my choice. I looked at many homes from other builders, but Highland Homes stood out.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Brittany, Beau, and Jacob were awesome.

  • Amber D.
  • Verified HomeBuyer
  • February 06, 2024
  • Denison, TX

After much research and looking at other new and remodeled homes in the area we found this builder to have exceptional value. All the extra details in building and finishing out the home went above and beyond any other builders in the area. The whole process went so smoothly and we were always kept up to date with progress, delays, and what to expect next in the process. The app is a great resource for buyers and owners!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Great experience with responses if I have a concern.

  • Nora L.
  • Verified HomeBuyer
  • October 16, 2023
  • Sherman, TX

Anytime I have a concern Austin responds right away with a solution or update. Austin is professional and informative.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Van Alstyne Gem

  • Robert M.
  • Verified HomeBuyer
  • September 13, 2023
  • Van Alstyne, TX

I found a gem of a home that was well built, comfortable, and a fantastic value. The sales process was trouble free.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great service. Great Home

  • Terry J.
  • Verified HomeBuyer
  • July 25, 2023
  • Sherman, TX

Our experience with Highland was issue free. Our salesman and our construction manger were top notch. They handled our requests as we sent them in and were professional and speedy. The home is the best home we have lived in. We love it.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Nice home from highland

  • Anonymous
  • Verified HomeBuyer
  • May 16, 2023
  • Van Alstyne, TX

We were pleasantly surprised by the level of communication and customer care throughout the process. No builder is perfect and although some of the trades could be a little more attentive to details when working on homes, overall we were pleased with what Highland delivered.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pleased

  • George N.
  • Verified HomeBuyer
  • March 07, 2023
  • Van Alstyne, TX

Highly pleased with Highland Homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Experience of Buying a Highland Home

  • Larry K.
  • Verified HomeBuyer
  • January 17, 2023
  • Van Alstyne, TX

My experience in buying a Highland Home has been pleasant from the start to move in. Highland was very responsive to any questions or issues that might arise during the building process. You can not go wrong in purchasing a Highland Home

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Strong Communication

  • Matthew M.
  • Verified HomeBuyer
  • October 04, 2022
  • Sherman, TX

Danny was on top of my build the entire time, providing updates and setting realistic expectations.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

I love our home!

  • Edna M.
  • Verified HomeBuyer
  • February 09, 2024
  • Sherman, TX

We bought an inventory home in the Bel Air Village from Highland Home. First, Highland Home's craftsmanship is unmatched regardless of which community you go to. We purchased the Ellington floor plan and we really love it. The home purchase process was very seamless. We have been in the house for about two months and haven't had any major issues. The first issue we encountered was that the house wasn't heating up and it was very cold at night but Miguel was very helpful and sent us the right contact for it to get fixed quickly.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

New Home in Denison

  • Reggie D.
  • Verified HomeBuyer
  • January 18, 2023
  • Denison, TX

We purchased a new Highland home in Denison which closed in November of this year. Since house was already under construction, and had fallen through twice, we were unable to make any substantial changes. On the plus side, we did not have to pay any closing costs due to the generous offers from the builder and lender. We were in the right place at the right time when the house became available, and we got the lot we wanted. It is an attractive house with a good layout, and the kitchen layout of out model has a good amount of storage. There really is not a lot to be critical of. I would ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Overall good home - our home is not as we expected in workmanship

  • Anonymous
  • Verified HomeBuyer
  • October 12, 2022
  • Sherman, TX

We liked the highland home quality and their service. home has all the nice material used with granite counter top. One thing we are not happy with it with minor details that can be improved in workmanship like loose connections, visible gaps in some of the portion of patio which can be home of insects.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Our project manager, Austin, has been amazing

  • Cody B.
  • Verified HomeBuyer
  • August 04, 2022
  • Van Alstyne, TX

Best part of the whole experience has been how quick and responsive Austin has been. If there’s been any little stuff that needs fixing, he’s been there either same day or next day.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Better build quality than other tract home builders.

  • Kevin D.
  • Verified HomeBuyer
  • April 21, 2022
  • Sherman, TX

You can tell when you look at other builders homes and divisions that Highland build quality is better. The homes are all brick and come with a lot of extras. The sales agent was excellent (Brittany) in keeping us informed during the build process. The homes are more expensive but you get what you pay for. They do not change the price upwards like many builders are now doing once you have contracted your home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Highland Homes - The sales team was incredible and the project manager was the

  • Cherylann F.
  • Verified HomeBuyer
  • March 31, 2022
  • Van Alstyne, TX

The sales team was incredible and the project manager was the best. Thank you guys!!!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Honest

  • Chris S.
  • Verified HomeBuyer
  • August 16, 2024
  • Van Alstyne, TX

They were all Very honest.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Disappointed

  • Edward L.
  • Verified HomeBuyer
  • June 20, 2024
  • Denison, TX

The purchasing experience was easy. Wish there was a way to see upgrade options and costs when purchasing. Wish HOA rules were available before you decide to purchase aa they are very restrictive. Mostly my disappointment came from the condition of the home when we moved in. If you buy - Don’t expect a decent construction clean. I have never worked so hard to clean a brand new house. It is obvious that contractors and cleaning crew lack any attention to detail. Almost seems like they don’t care about their own quality. Contractors leave trash and empty water bottles etc on your ...

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Great Experience

  • Vincent W.
  • Verified HomeBuyer
  • March 02, 2023
  • Denison, TX

Jonathan & Pat were a great team to work with. We enjoyed the entire experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Austin was great, he kept in contact and made sure that everything was working properly for the final finish.

  • Stuart B.
  • Verified HomeBuyer
  • February 13, 2024
  • Sherman, TX

Over all this experience of building and buying our new home has been very good! The house was built very quickly, two months sooner than expected. We are very pleased with our new home.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Overall very good. The quality of inside doors and door locks is poor. Talking to neighbors, many have had to have their inside doors and locks replaced. Lack quality.

  • Anonymous
  • Verified HomeBuyer
  • July 05, 2023
  • Van Alstyne, TX

In a heart beat, I would overall recommend the builder.

Total Score 5


Quality 2

Trustworthiness 5

Value 5

Responsiveness 4

Owner

  • Anonymous
  • Verified HomeBuyer
  • May 18, 2023
  • Sherman, TX

Enjoyable buying experience. While I am very aware builders are overwhelmed with strong demand, logistic and employment issues, follow up on completing punch list items could be faster.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

The Martin Plan

  • Brenda C.
  • Verified HomeBuyer
  • June 12, 2024
  • Denison, TX

Highland homes are nice homes. I closed on my home three weeks before I moved in. I went over the "punch" list and left a key for the workers to complete it before I moved in. A lot of the things were not completed and I am still waiting for it to be done over 6 weeks later. The cleaning of the home was sub-par. Attention to detail was horrible. You would think for the price you pay, it would have been better. I love my home but expected better customer service.

Total Score 5


Quality 4

Trustworthiness 3

Value 4

Responsiveness 2

We love our new home

  • Jack M.
  • Verified HomeBuyer
  • August 06, 2023
  • Sherman, TX

The home buy experience was very easy. It was less stressful then other homes we have bought. The quality of a Highland home is amazing. They take the time to show you how to operate all the modern convenience.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very happy overall

  • Paul W.
  • Verified HomeBuyer
  • February 14, 2023
  • Sherman, TX

Building a home during a pandemic was going to be a challenge under any circumstances. While our build took quite a bit longer to complete than originally thought, we believe Highland was able to do it the fastest of probably any builder at the time. The most important thing to note is that at the end of this process, we still adore our project manager, Matt, and salesperson/assistant to anything we ever need, Lesli, and that says a lot! We consider them both dear friends. It was so reassuring to always feel that the people working with us were on our team, they advocated for us because they ...

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4