Highland Homes Reviews in Sherman Denison, TX

It was a long and painful process not due to the builder but because of my bank. Highland worked with me all the way. Living out of state while the house is being built is difficult but Highland made it easier. The quality of the home and the people involved in the process is top notch. I’m glad I chose Highland.

Everyone whom we worked and still work with have been extremely helpful! No matter what we’ve asked or reported, we have r3ceived prompt response!

Everything is very transparent

Love my home and everyone that was and is involved

Make sure you stop by to look at the progress and stay in communication with your builder.

Stellar experience from beginning to end, and continue today. We had a warranty request for a tripping breaker and they fixed it in less than a week, no questions asked.

This is my second time building a home. Tracy T. and Ryan K. were great to work with and made the experience great. If I were to build another home, Tracy and Ryan would be my choice. I looked at many homes from other builders, but Highland Homes stood out.

After much research and looking at other new and remodeled homes in the area we found this builder to have exceptional value. All the extra details in building and finishing out the home went above and beyond any other builders in the area. The whole process went so smoothly and we were always kept up to date with progress, delays, and what to expect next in the process. The app is a great resource for buyers and owners!

Anytime I have a concern Austin responds right away with a solution or update. Austin is professional and informative.

I found a gem of a home that was well built, comfortable, and a fantastic value. The sales process was trouble free.

Our experience with Highland was issue free. Our salesman and our construction manger were top notch. They handled our requests as we sent them in and were professional and speedy. The home is the best home we have lived in. We love it.

We were pleasantly surprised by the level of communication and customer care throughout the process. No builder is perfect and although some of the trades could be a little more attentive to details when working on homes, overall we were pleased with what Highland delivered.

Highly pleased with Highland Homes.

My experience in buying a Highland Home has been pleasant from the start to move in. Highland was very responsive to any questions or issues that might arise during the building process. You can not go wrong in purchasing a Highland Home

Danny was on top of my build the entire time, providing updates and setting realistic expectations.

We bought an inventory home in the Bel Air Village from Highland Home. First, Highland Home's craftsmanship is unmatched regardless of which community you go to. We purchased the Ellington floor plan and we really love it. The home purchase process was very seamless. We have been in the house for about two months and haven't had any major issues. The first issue we encountered was that the house wasn't heating up and it was very cold at night but Miguel was very helpful and sent us the right contact for it to get fixed quickly.

We purchased a new Highland home in Denison which closed in November of this year. Since house was already under construction, and had fallen through twice, we were unable to make any substantial changes. On the plus side, we did not have to pay any closing costs due to the generous offers from the builder and lender. We were in the right place at the right time when the house became available, and we got the lot we wanted. It is an attractive house with a good layout, and the kitchen layout of out model has a good amount of storage. There really is not a lot to be critical of. I would say the Highland Homes has positioned themselves as a more upscale option in the housing market. With that in mind, it would be nice to see more attention to the small details. Some of the work was not up to what they were marketing themselves as. One design complaint would be that the master suite behind the family room and kitchen area has no sound insulation. Anything going on in that area, or the TV mounted on the common wall will prevent anyone from sleeping in the bedroom. Overall, it is a very nice house. Reggie ... More

We liked the highland home quality and their service. home has all the nice material used with granite counter top. One thing we are not happy with it with minor details that can be improved in workmanship like loose connections, visible gaps in some of the portion of patio which can be home of insects.

Best part of the whole experience has been how quick and responsive Austin has been. If there’s been any little stuff that needs fixing, he’s been there either same day or next day.

You can tell when you look at other builders homes and divisions that Highland build quality is better. The homes are all brick and come with a lot of extras. The sales agent was excellent (Brittany) in keeping us informed during the build process. The homes are more expensive but you get what you pay for. They do not change the price upwards like many builders are now doing once you have contracted your home.

The sales team was incredible and the project manager was the best. Thank you guys!!!

They were all Very honest.

The purchasing experience was easy. Wish there was a way to see upgrade options and costs when purchasing. Wish HOA rules were available before you decide to purchase aa they are very restrictive. Mostly my disappointment came from the condition of the home when we moved in. If you buy - Don’t expect a decent construction clean. I have never worked so hard to clean a brand new house. It is obvious that contractors and cleaning crew lack any attention to detail. Almost seems like they don’t care about their own quality. Contractors leave trash and empty water bottles etc on your property when they are near by or are on your property to repair. Total lack of respect. Love the house. Still working almost two months later to have it look as it should have when we closed. ... More

Jonathan & Pat were a great team to work with. We enjoyed the entire experience.

Over all this experience of building and buying our new home has been very good! The house was built very quickly, two months sooner than expected. We are very pleased with our new home.