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Highland Homes Reviews in Sherman Denison, TX

What Sherman Denison Homeowners Have to Say About Highland Homes.

Read all 151 verified reviews from homeowners that built a new home with Highland Homes in the Sherman Denison area. Sherman Denison homeowners have rated Highland Homes an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Highland Homes

has 4.6 out of 5 stars in Sherman-Denison Area

151 Reviews in Sherman-Denison Area

Ratings by Category

Overall 4.6

Quality 4.4

Trustworthiness 4.6

Value 4.5

Responsiveness 4.6

Highland Homes in Sherman-Denison Area

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Customer Reviews

Brittney excellent customer service went above and beyond to make sure we got exactly what we were looking for

  • Lisa O.
  • Verified HomeBuyer
  • July 21, 2021
  • Sherman, TX

This us excellent builder and we are very pleased with our new home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - A conscientious builder of quality homes and great service.

  • Henry G.
  • Verified HomeBuyer
  • June 15, 2021
  • Denison, TX

A conscientious builder of quality homes and great service.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

They were professional yet friendly

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2021
  • Sherman, TX

A completely enjoyable experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Highland Homes is a great value for the price.

  • Theresa G.
  • Verified HomeBuyer
  • April 15, 2021
  • Sherman, TX

Highland Homes is a great value for the price. Our home is beautiful. Quality craftmanship throughout is like no other in this area. Brittany and Cody respond immediately to any issues you may have from beginning to end. We are very happy with our purchase.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love my Highland home

  • Stephen D.
  • Verified HomeBuyer
  • March 03, 2021
  • Sherman, TX

Highland was great to work with from start to finish. Brittany spent some time figuring out my needs and wants and then presented some great plans and ideas. Construction was a breeze. I used their in house mortgage company and that was easy too. All great employees along the way and everyone was very responsive, helpful and friendly throughout the process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Allowing for you to customize as you wish

  • Janisha R.
  • Verified HomeBuyer
  • March 02, 2021
  • Sherman, TX

The home buying experience was great from our very first meeting with our sales person understanding our needs and providing suggestions to hooking us up with the loan officer and him keeping us posted on what was needed, to our construction manager being there to assist and answer any and every question. HH made that experience very personable and unobtrusive

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The team from Highland exceeded our total expectation with the level of care and responsiveness when called upon.

  • Douglas T.
  • Verified HomeBuyer
  • March 02, 2021
  • Sherman, TX

We looked at many tracts and builders across these DFW area. We felt the Highland Homes offered the best value for the dollar. We would do it again if looking for a new home in any market.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Its was Great!

  • Lisa P.
  • Verified HomeBuyer
  • January 30, 2021
  • Sherman, TX

Its was Great!!! loved everyone involved

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A very positive experience!

  • Linda W.
  • Verified HomeBuyer
  • August 14, 2025
  • Sherman, TX

I had a great experience buying my Highland home in Heritage Ranch. The sales team answered all my questions and were very helpful. I am pleased with the quality of my home. Any issues were addressed in a timely manner and resolved.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Susan, Dewayne, Ashton

  • Gordon P.
  • Verified HomeBuyer
  • May 20, 2025
  • Sherman, TX

The people i mentioned above were great to work with. Answers to our questions seem to come with ease and quickly. Problems were nonexistent. Slight problems that existed with the property were handled in a timely manor. The property itself I'm satisfied is of good value and quality of workmanship is quit good. Closing was a bit disturbing, the drive to plano for people of our age could be troublesome for some. Overall experience I'd rate a 12 out of 10.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Brittany & Spencer,

  • Mary R.
  • Verified HomeBuyer
  • February 26, 2025
  • Denison, TX

Brittany has been our Rock! She is awesome Spencer has been great as well. Everyone we have worked with has been very attentive to our concerns and very timely in responses. I would recommend this group to anyone.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

They will bend over backwards for you.

  • Michael B.
  • Verified HomeBuyer
  • November 15, 2024
  • Van Alstyne, TX

Stellar experience from beginning to end, and continue today. We had a warranty request for a tripping breaker and they fixed it in less than a week, no questions asked.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Honest

  • Chris S.
  • Verified HomeBuyer
  • August 16, 2024
  • Van Alstyne, TX

They were all Very honest.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

The best homebuilding experience ever.

  • Gregory B.
  • Verified HomeBuyer
  • August 15, 2024
  • Van Alstyne, TX

This is my second time building a home. Tracy T. and Ryan K. were great to work with and made the experience great. If I were to build another home, Tracy and Ryan would be my choice. I looked at many homes from other builders, but Highland Homes stood out.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Disappointed

  • Edward L.
  • Verified HomeBuyer
  • June 20, 2024
  • Denison, TX

The purchasing experience was easy. Wish there was a way to see upgrade options and costs when purchasing. Wish HOA rules were available before you decide to purchase aa they are very restrictive. Mostly my disappointment came from the condition of the home when we moved in. If you buy - Don’t expect a decent construction clean. I have never worked so hard to clean a brand new house. It is obvious that contractors and cleaning crew lack any attention to detail. Almost seems like they don’t care about their own quality. Contractors leave trash and empty water bottles etc on your ...

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Austin was great, he kept in contact and made sure that everything was working properly for the final finish.

  • Stuart B.
  • Verified HomeBuyer
  • February 13, 2024
  • Sherman, TX

Over all this experience of building and buying our new home has been very good! The house was built very quickly, two months sooner than expected. We are very pleased with our new home.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

I love our home!

  • Edna M.
  • Verified HomeBuyer
  • February 09, 2024
  • Sherman, TX

We bought an inventory home in the Bel Air Village from Highland Home. First, Highland Home's craftsmanship is unmatched regardless of which community you go to. We purchased the Ellington floor plan and we really love it. The home purchase process was very seamless. We have been in the house for about two months and haven't had any major issues. The first issue we encountered was that the house wasn't heating up and it was very cold at night but Miguel was very helpful and sent us the right contact for it to get fixed quickly.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Brittany, Beau, and Jacob were awesome.

  • Amber D.
  • Verified HomeBuyer
  • February 06, 2024
  • Denison, TX

After much research and looking at other new and remodeled homes in the area we found this builder to have exceptional value. All the extra details in building and finishing out the home went above and beyond any other builders in the area. The whole process went so smoothly and we were always kept up to date with progress, delays, and what to expect next in the process. The app is a great resource for buyers and owners!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Great experience with responses if I have a concern.

  • Nora L.
  • Verified HomeBuyer
  • October 16, 2023
  • Sherman, TX

Anytime I have a concern Austin responds right away with a solution or update. Austin is professional and informative.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Van Alstyne Gem

  • Robert M.
  • Verified HomeBuyer
  • September 13, 2023
  • Van Alstyne, TX

I found a gem of a home that was well built, comfortable, and a fantastic value. The sales process was trouble free.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great service. Great Home

  • Terry J.
  • Verified HomeBuyer
  • July 25, 2023
  • Sherman, TX

Our experience with Highland was issue free. Our salesman and our construction manger were top notch. They handled our requests as we sent them in and were professional and speedy. The home is the best home we have lived in. We love it.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Overall very good. The quality of inside doors and door locks is poor. Talking to neighbors, many have had to have their inside doors and locks replaced. Lack quality.

  • Anonymous
  • Verified HomeBuyer
  • July 05, 2023
  • Van Alstyne, TX

In a heart beat, I would overall recommend the builder.

Total Score 5


Quality 2

Trustworthiness 5

Value 5

Responsiveness 4

Owner

  • Anonymous
  • Verified HomeBuyer
  • May 18, 2023
  • Sherman, TX

Enjoyable buying experience. While I am very aware builders are overwhelmed with strong demand, logistic and employment issues, follow up on completing punch list items could be faster.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

Nice home from highland

  • Anonymous
  • Verified HomeBuyer
  • May 16, 2023
  • Van Alstyne, TX

We were pleasantly surprised by the level of communication and customer care throughout the process. No builder is perfect and although some of the trades could be a little more attentive to details when working on homes, overall we were pleased with what Highland delivered.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pleased

  • George N.
  • Verified HomeBuyer
  • March 07, 2023
  • Van Alstyne, TX

Highly pleased with Highland Homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5