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Highland Homes Reviews in Sherman Denison, TX

What Sherman Denison Homeowners Have to Say About Highland Homes.

Read all 129 verified reviews from homeowners that built a new home with Highland Homes in the Sherman Denison area. Sherman Denison homeowners have rated Highland Homes an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Highland Homes

has 4.6 out of 5 stars in Sherman-Denison Area

129 Reviews in Sherman-Denison Area

Ratings by Category

Overall 4.6

Quality 4.5

Trustworthiness 4.6

Value 4.5

Responsiveness 4.6

Highland Homes in Sherman-Denison Area

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Customer Reviews

Jose

  • Jose D.
  • Verified HomeBuyer
  • October 09, 2022
  • Van Alstyne, TX

Unfinished work Not properly completed work such as floors, tile painting Damage in many areas such garage door Kitchen cabinets doors, door knob Damage to walls and sheet rock Damage to paint Damage to garage door Garage door not properly installed causing further damage Shower door not working properly 2 month after closing and nothing has been fixed yet. Electric outlets not working

Total Score 2


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Bad and inconsiderate

  • Anonymous
  • Verified HomeBuyer
  • January 04, 2024
  • Sherman, TX

Bad, inconsiderate and condescending staff even when reached out to Management

Total Score 1


Quality 3

Trustworthiness 3

Value 2

Responsiveness 1

Horrible experience

  • Anonymous
  • Verified HomeBuyer
  • September 28, 2022
  • Van Alstyne, TX

We signed a contract on a fully framed house at the end of November 2021 to close in April latest May and we ended up closing in mid August, 2022. It’s almost as if they were stringing us along for 9 months hoping that we would back out and sell the home for a higher price. After 9 months of waiting, we are in a “new” home that has electrical issues, AC issues, and a bunch of things done in hurry that looks unfinished. One AC vent started to rattle so loud in under a month it’ll wake me up at night. The driveway looks like it took some damage and they just threw concrete at it and didn’t even ...

Highland Homes responded:
Thank you for taking the time to leave us a review. I am sorry that you were disappointed in the timeline of your build. After speaking with our team, I understand there is a plan to address your outstanding concerns. Thank you for being a Highland Homeowner! highlandhomes

Total Score 1


Quality 2

Trustworthiness 1

Value 1

Responsiveness 3

Awful Communication & Workmanship

  • Mark P.
  • Verified HomeBuyer
  • October 27, 2021
  • Sherman, TX

Did not follow through on work or promises. Awful work ethic, many mistakes were made and not fixed. Poor work quality, things were left out and messy, extremely unprofessional.

Highland Homes responded:
Hi ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1