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Homes by WestBay Reviews in Tampa St. Petersburg, FL

What Tampa St. Petersburg Homeowners Have to Say About Homes by WestBay.

Read all 386 verified reviews from homeowners that built a new home with Homes by WestBay in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Homes by WestBay an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Homes by WestBay's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Homes by WestBay

has 3.8 out of 5 stars in Tampa-St. Petersburg Area

386 Reviews in Tampa-St. Petersburg Area

Ratings by Category

Overall 3.8

Quality 3.7

Trustworthiness 3.6

Value 3.8

Responsiveness 3.5

Homes by WestBay in Tampa-St. Petersburg Area

View Homes

Customer Reviews

Happy in Triple Creek

  • Bryan W.
  • Verified HomeBuyer
  • May 15, 2019
  • Riverview, FL

Be prepared to potentially go over your planned budget at the design center - they have a lot of options.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Amazing house

  • Edward C.
  • Verified HomeBuyer
  • April 10, 2019
  • Odessa, FL

We couldn’t be more happy with our new home. WestBay thought of everything and put in the best materials. The sales team was great. The building team was great. However, I do have a few complaints. Regarding the design center, it was a mad house when we went down to the preview. And there weren’t enough scheduled times to do it. My wife and I were only able to make it to one preview due scheduling conflicts and the location. My recommendation would be to have a second design center on the north side of Tampa. Regarding workmanship, there were a few things that were done sloppy, like the ...

Homes by WestBay responded:
Thank you for your kind words, Edward! We strive to provide the best experience possible from start to finish, and will look into expanding our weekly Design Studio Preview days. We apologize for your initial issues with your home's back splash and paint but are glad that Steve was able to resolve those issues in a timely fashion. We appreciate your feedback and ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful home, beautiful neighborhood

  • Carl H.
  • Verified HomeBuyer
  • June 07, 2024
  • San Antonio, FL

We're loving our home, and our builder did a great job, front to back. We wished that our initial sales team had better informed us about the real price prior to making financing decisions (e.g., $20k in "taxes, closing costs, lagoon, HOA, title insurance, etc. etc. was added on a week from closing), but I shouldn't have been surprised. Be active, vigilant, and follow up on all the many directives, and you'll survive the process and get an amazing house at the end of it all.

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Nice to do business but don't have full information

  • Viral P.
  • Verified HomeBuyer
  • April 24, 2024
  • San Antonio, FL

Very very helpful staff and the process is very easy they will help you every step of home buying. The only thing is before you go to design center make sure you get full list of items included in the price, if possible visit the model house and get every details.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Kitchen is beautiful despite gray backsplash.

  • Jacalyn D.
  • Verified HomeBuyer
  • February 06, 2024
  • Lithia, FL

Some mistakes were made. We never were offered walk-in showers for any other bathrooms except for the master bedroom bathroom. Our backsplash was supposed to be white. What was ordered was "Pearl". Unfortunately, pearl means light gray and white is white. We are beginning to like it anyway. Our kitchen is beautiful, however. The tiling everywhere is top notch. All in all we have few complaints. We are buying new lights, The lights in the hall and dining are cheesy and cheap looking.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Beautiful home

  • Iris M.
  • Verified HomeBuyer
  • January 17, 2024
  • Lithia, FL

I moved from another WestBay developed for more land. I’m happy with my purchase but not the price lol.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Great Homes

  • Alexander G.
  • Verified HomeBuyer
  • December 12, 2023
  • Riverview, FL

Lots of Quality in the construction, The interior paint should have been of better quality. Little details like sealing the lamps or power outlets boxes, better clean up after finishing construction. Don't like Oaks too close to the home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Marcus

  • Willis M.
  • Verified HomeBuyer
  • May 16, 2023
  • Land O' Lakes, FL

Our construction manager Marcus made the experience great . he always answered questions throughout the building experience if he didn’t have the answer, he would find for you.And he would always kept toilet paper on his golf cart.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Happy Homeowners

  • Jessica D.
  • Verified HomeBuyer
  • March 21, 2023
  • Lithia, FL

Our construction manager was really helpful!! Anything we flagged or questioned during construction, he would put it on a list and make sure it got taken care of by closing. We definitely recommend building a good relationship with your CM. We are really happy with our new home!!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Homes by WestBay - Bought a home at Waterset and I absolutely enjoyed the experience

  • Julio J.
  • Verified HomeBuyer
  • July 23, 2022
  • Apollo Beach, FL

Bought a home at Waterset and I absolutely enjoyed the experience with Westbay! From Sales, to building to Warranty. An absolute joy!

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Great Construction Manager (Marcus)

  • Alexander W.
  • Verified HomeBuyer
  • May 11, 2022
  • Land O' Lakes, FL

Thought the process was smooth and easy. To be honest, if the market wasn't so inflated, I would have given 5 across the board. I know they have to charge market rates and don't blame them for doing that. Other than the inflated costs due to market demands, West Bay was absolutely wonderful.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Personal touch

  • Jerrod S.
  • Verified HomeBuyer
  • April 27, 2022
  • Riverview, FL

Our construction manager Steve made this experience the best ever. He went above and beyond to I sure were happy and answers Ed questions promptly. Thank you and he deserves a big raise

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Homes by WestBay - WestBay’s homes quality is excellent because they use good materials.

  • Martha M.
  • Verified HomeBuyer
  • February 08, 2022
  • Lithia, FL

WestBay’s homes quality is excellent because they use good materials. The floor plans are well designed. The builder’s team are very attentive and during the process of the construction they are always notifying you of step by step process. Overall, a great home builder.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

People

  • Allan Z.
  • Verified HomeBuyer
  • November 16, 2021
  • Odessa, FL

My salesperson Genean was with us Thru the entire process ..my GC’s Joe & Bill were great …Rosemarie in design was fantastic

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Partnership between Construction Supervisor and myself

  • Sherneatha Y.
  • Verified HomeBuyer
  • November 09, 2021
  • Land O' Lakes, FL

Once I passed the sales hurdle everything else was seamless

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

How spacious the home are; they leave you in awe

  • David T.
  • Verified HomeBuyer
  • May 18, 2021
  • Valrico, FL

This is the fourth home I have purchased and is the most spectacular one of them all. I wish the spare room was a little bit bigger in size but hands down I would recommend or wouldn’t go with another builder than WestBay. WestBay you have made our dream home come true

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Homes by WestBay - Really good experience once we got past the original sales person

  • Anonymous
  • Verified HomeBuyer
  • March 16, 2021
  • Valrico, FL

Really good experience once we got past the original sales person Kendra. Rachael, Dustin and Dan were great and we love our new home!

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Homes by WestBay - Quality of the homes and the building managers where professional

  • Alexander F.
  • Verified HomeBuyer
  • February 09, 2021
  • Odessa, FL

Quality of the homes and the building managers where professional and efficient. Very detail oriented throughout the process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Team work

  • Galina R.
  • Verified HomeBuyer
  • October 28, 2020
  • Land O' Lakes, FL

they pay close attention to every customer

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Good Value

  • Anthony K.
  • Verified HomeBuyer
  • May 19, 2020
  • Odessa, FL

Overall we are very pleased so far with our home. We have only had a few minor issues that the builder has either taken care of or is actively working on. Once resolved we feel our home is a great value for the neighborhood we built in.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Great Home, Great service!

  • Michael R.
  • Verified HomeBuyer
  • April 14, 2020
  • Apollo Beach, FL

From our first day meeting the salesperson to the final walkthrough it was a pleasure to do business with Westbay.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Wonderful welcome from Nebraska

  • Megan S.
  • Verified HomeBuyer
  • February 25, 2020
  • Land O' Lakes, FL

We are so happy to be settled in our new home. Long distance house hunting and buying in a new city and state from 1,500 miles away is scary and nerve-wracking. Along with our amazing real estate agents, Kristie helped us through the buying process, Josh gave us regular construction updates, and Brian has gone above and beyond to quickly respond to any follow-up items since closing. We’re very happy and would choose Homes by WestBay again!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Home by WestBay Review

  • Levis P.
  • Verified HomeBuyer
  • February 04, 2020
  • Riverview, FL

I just recently bought a new house from Home by Westbay. I'm very happy with the whole build process and I'm very very happy with the quality of the home. This is my third new build and I can say that Home by Westbay has been the best one so far. I would recommend them to anybody looking for their forever home

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

Great customer service

  • Todd S.
  • Verified HomeBuyer
  • October 01, 2019
  • Riverview, FL

Scott our construction manager was extremely helpful and quick to correct any issues no matter how small they were..

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Almost perfect

  • Gregory G.
  • Verified HomeBuyer
  • April 07, 2019
  • Brandon, FL

Beautiful home, the only real negative would be the vinyl wood look flooring. It has buckled in several spots and many of the seams are poorly done. Disappointing.

Homes by WestBay responded:
Thank you for trusting us with your new home! We’re sorry to hear about your less than perfect experience with your home’s flooring. If you haven’t already submitted a homeowner’s warranty request, please reach out to us at warranty@westbaytampa.com. We’d be happy to assess the situation and right any ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5