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- John Wieland Homes
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- Atlanta, GA
John Wieland Homes Reviews in Atlanta, GA
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What Atlanta Homeowners Have to Say About John Wieland Homes.
Read all 115 verified reviews from homeowners that built a new home with John Wieland Homes in the Atlanta area. Atlanta homeowners have rated John Wieland Homes an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of John Wieland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
John Wieland Homes in Atlanta Area
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Customer Reviews
Pace of Delivery
- Anonymous
- Verified HomeBuyer
- April 06, 2022
- Alpharetta, GA
The pace of delivery was woefully SLOW. The people in the end tried very hard to accelerate the project, but the damage to us financially was done. 6 months of rent at $2900/month, storage at $800/month, and the total inconvenience of having to move everything twice; it was due to be completed est. by September 2021. We placed the contract in December of 2020. So that makes it a year and 3 months. :-( We also had locked in a loan at 2.7% and almost lost it...3 days away from losing it and Pulte Closing Dept. caused major confusion at the end and a lot of gnashing of teeth and a firestorm with ...
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 2
Poor drywall and paint.
- Charles C.
- Verified HomeBuyer
- February 16, 2022
- Marietta, GA
Quality materials but poor workmanship.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 2
John Wieland Homes - I closed on my home on November and there are still outstanding
- Suzana K.
- Verified HomeBuyer
- February 09, 2022
- Marietta, GA
I closed on my home on November and there are still outstanding issues that should have been addressed prior to closing.
John Wieland Homes responded:
We apologize if you've been having a hard time getting in touch with our warranty folks, but we can help with that! Please send an email to customersupport@pultegroup.com with your address and contact info so we can assist.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
poor workmanship
- Seunghwan C.
- Verified HomeBuyer
- February 08, 2022
- Peachtree City, GA
No action. Builder says always everything is good. material is fine. but finish very poor. wrong paint, wall crack, missing column molding, window broken, poor flooring(uneven)
John Wieland Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 1
John Wieland Homes - From unrealistic delays to not timely information provided from
- Atanas D.
- Verified HomeBuyer
- February 08, 2022
- Peachtree City, GA
From unrealistic delays to not timely information provided from the builder, this was by far the worst home buying experience that we had with my family.
Total Score 3
Quality 2
Trustworthiness 1
Responsiveness 1
This isn't Wieland - it is Pulte
- Mark A.
- Verified HomeBuyer
- February 01, 2022
- Alpharetta, GA
Across the board many buyers in this neighborhood have had multiple significant issues (basement water leaks, burned out water heaters, AC problems, non-functional appliances, leaking windows etc..).
John Wieland Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ...
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 3
The Best People
- Anonymous
- Verified HomeBuyer
- January 12, 2022
- Marietta, GA
The home buying process was super fun, the people that I dealt with were amazing. Their personality, their care, their effort to make you feel comfortable along the way and go out of their way to handle any hiccups. I love the people that I interacted with along the way. The biggest thing that I have to say is that the quality of the workmanship not even so much the materials is super average. I totally understand that it is a new build and so to counteract the breaking in of the home the team is super helpful with fixing any issues. Quality from the get go could totally be higher but the ...
Total Score 3
Quality 2
Trustworthiness 5
Responsiveness 5
John Wieland Homes - overall it has been a great experience.
- Jie L.
- Verified HomeBuyer
- November 03, 2021
- Marietta, GA
overall it has been a great experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
John Wieland Homes - They are very responsive to any issues that arise.
- Anonymous
- Verified HomeBuyer
- September 07, 2021
- Atlanta, GA
They are very responsive to any issues that arise.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
We love the house but not the experience.
- Anonymous
- Verified HomeBuyer
- August 04, 2021
- Peachtree City, GA
Great house and floor plan. Local team was great at helping us through the whole process. Expectations on pricing, design, build times, mortgage process and warranty are all poorly managed. Dates are constantly changing and difficult to pin down. Need to watch them closely.
Total Score 3
Quality 4
Trustworthiness 2
Responsiveness 5
Pulte is ruining the John Weiland name.
- Anonymous
- Verified HomeBuyer
- July 28, 2021
- Alpharetta, GA
My wife and I have never had a worse experience than with a company like this. Stay away from any John Weiland development, as it is under the guise of Pulte Construction. We were warned but current residences, but did not listen. The experiences and stories we have are numerous and would be hard for anyone to even believe. Don’t make the same mistake we did.
John Wieland Homes responded:
We are so sorry to hear that you are disappointed in your new home and are regretting your choice to build with us. We would like to learn more about this situation so we can escalate it accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you for taking the time to leave a review. ^AH ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
John Wieland Homes - Issue with flooring, still the issue is open and notified field
- chandra s.
- Verified HomeBuyer
- July 28, 2021
- Marietta, GA
Issue with flooring, still the issue is open and notified field manager Michael. Field manager said, he logged a warranty request but no response its been 4 weeks and issue is open with the more glue on wood floors.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
John Wieland Homes - The experience during the process wasn't good as expected.
- Jose C.
- Verified HomeBuyer
- July 28, 2021
- Marietta, GA
The experience during the process wasn't good as expected. Some many issues and details. The material qualities weren't good. For example, we can't clean the walls because the paint is peeling. During the walk-in, we found a lot of issues (I can say more than a hundred). We expended more than 3 hours finding issues. Even, our realtor said that it was the first time she saw too many issues during a walk-in. No all of them were solved, but as we needed the house we didn't say anything during the walk-off (celebration day) because we didn't want Pulte to move the closing again. We just checked ...
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
John Wieland Homes - Had some delay due to COVID but construction manager Lamar and
- Anonymous
- Verified HomeBuyer
- July 06, 2021
- Peachtree City, GA
Had some delay due to COVID but construction manager Lamar and sales manager David Dempsey kept us in the loop. Attic access has been designed to be in room above fan which is highly inconvenient. Have to move bed and everything just to open attic access ladder. There were few other issues which were/are taken care of.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 5
John Wieland Homes - Ben our builder contact was fantastic!
- Kara S.
- Verified HomeBuyer
- May 26, 2021
- Atlanta, GA
Ben our builder contact was fantastic! He made the experience very easy, was attentive to our requests and any issues, and did an overall wonderful job!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
John Wieland Homes - Our builder, Travis H.
- James W.
- Verified HomeBuyer
- May 11, 2021
- Alpharetta, GA
Our builder, Travis H. was the absolute worst -- no attention to detail and any issues raised were NOT addressed. We escalated our concerns with upper management and delayed our closing only to find little to no work was done. And upper management didn't address the issue. We are now living through the remodel of our brand new home to fix the egregious issues which weren't addressed when they were building our home. Corey M., the 4th builder we have had since signing the contract, has been excellent in communication and in trying to address our concerns. Unfortunately, we are not the only ...
John Wieland Homes responded:
We are so sorry to hear that you are disappointed in your experience and your home. We would like to address the situation accordingly and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of this situation along with your address and contact information. Thank you for taking the time to leave a review. ^AH ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Most updated devices!
- Rodolpho V.
- Verified HomeBuyer
- May 11, 2021
- Peachtree City, GA
I loved that John Wieland Homes used most updated devices on my house. Sprinkler for example is capable to be upgraded with WIFI technology and save a lot of water! All thermostats are WIFI too, and controlling temp from cellphone is awesome.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
John Wieland Homes - It took an extremely ling time to complete & went through 5 changes
- Margaret Z.
- Verified HomeBuyer
- March 03, 2021
- Alpharetta, GA
It took an extremely ling time to complete & went through 5 changes of builder. The design is wonderful. But the workmanship has been shoddy. And the handoff was somewhat disorganized.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Outstanding job from our field manager and warranty department!!!
- Alfredo C.
- Verified HomeBuyer
- February 05, 2021
- Alpharetta, GA
We had many issues with the quality of the workmanship and materials of the home however the last field manager(Corey) and the warranty department have being outstanding and closed all the open issues. They response to the issues is almost immediately. Even after closing our field manager and our sale representative still there for us. They are the shining stars from Pulte Homes!!! Based on previous comments from homebuyers we were concern with the warranty department but in our case they are fantastic.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
John Wieland Homes - Everyone is eager to help the quality is great the location is
- Anonymous
- Verified HomeBuyer
- February 02, 2021
- Sandy Springs, GA
Everyone is eager to help the quality is great the location is great I am extremely happy with my purchase so far everything has gone very well!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Always trying to satisfy buyer
- Ronald M.
- Verified HomeBuyer
- January 27, 2021
- Alpharetta, GA
The field managers were very responsive to issues that we had without hesitation. Even with the slowdown oxf COVID, things were taken care of to our satisfaction.
John Wieland Homes responded:
Thank you so much for sharing your experience! We are so happy to hear that you had a satisfactory new home build experience and we wish you all the best in your new home. ^AH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Responsive and responsible.
- Teoman B.
- Verified HomeBuyer
- January 22, 2021
- Alpharetta, GA
Delivers to standards and promises.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
John Wieland Homes - IT IS NOT ANY MOORE , WHAT JOHN WIELAND CONSTRUCTION USE TO
- Robert S.
- Verified HomeBuyer
- December 09, 2020
- Alpharetta, GA
IT IS NOT ANY MOORE , WHAT JOHN WIELAND CONSTRUCTION USE TO BE.
John Wieland Homes responded:
We are disappointed that you have not had a good experience whilst building your new home. If there is anything we can assist with or any additional information you would like to provide, please feel free to email customersupport@pultegroup.com and make sure to include your address and contact information. Thank you for taking the time to leave a review. ^AH ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Great people we worked with.
- Anonymous
- Verified HomeBuyer
- December 08, 2020
- Atlanta, GA
Builder very helpful and always kept in touch.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
John Wieland Homes - Various issues cause major concerns
- Andrew M.
- Verified HomeBuyer
- December 02, 2020
- Alpharetta, GA
Various issues cause major concerns
John Wieland Homes responded:
We are so sorry to hear that you are experiencing concerns with your new home. We would like to learn more so we can address the situation accordingly and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you for leaving a review. ^AH ...
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 3
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