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John Wieland Homes Reviews in Atlanta, GA

What Atlanta Homeowners Have to Say About John Wieland Homes.

Read all 115 verified reviews from homeowners that built a new home with John Wieland Homes in the Atlanta area. Atlanta homeowners have rated John Wieland Homes an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of John Wieland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

John Wieland Homes

has 3.5 out of 5 stars in Atlanta Area

115 Reviews in Atlanta Area

Ratings by Category

Overall 3.5

Quality 3.4

Trustworthiness 3.5

Responsiveness 3.4

John Wieland Homes in Atlanta Area

View Homes

Customer Reviews

Challenge to be your client

  • Anonymous
  • Verified HomeBuyer
  • May 30, 2019
  • Marietta, GA

We have identified several issues upon move in that are problems. It is so difficult to get any response at all. We’re literally stuck at how to get a response. Furthermore, your company is very inflexible about hours they will come with strict rule that they will never come after 4 on weekdays...this is hard for folks with high-demand jobs.

John Wieland Homes responded:
We sincerely apologize that you haven't been receiving a response to your issues. If you need assistance with service requests, we'd be happy to help. Please email us at socialcare@pultegroup.com. --Sarah johnwielandhomes

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Dissappointed in the Process

  • Alan T.
  • Verified HomeBuyer
  • May 29, 2019
  • Decatur, GA

I was disappointed in the delays and initial build quality of my townhome. Most things have been remedied. I did not find the level of management above the onsite employees to be responsive. It was not the experience I expected from the John Wieland name. In the end, my home is functional and beautiful to walk through, but I cannot endorse the construction process or the company's handling of it.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Good - but not great

  • Richard J.
  • Verified HomeBuyer
  • May 29, 2019
  • Alpharetta, GA

Perceived poor (disappointing) rests with executive management; stereotypical of trying to build too many homes in a compressed timeframe and then trying to close them out too fast (with insufficient and or stretched resources). Too many delays, changed schedules, obvious shortcuts and overall disappointing workmanship in multiple areas. I gave 4 stars on some metrics as a courtesy to those field managers that entered the picture at the tail-end as they are doing their best to pick up the dropped balls / issues they inherited. True experience was more like the 3 stars of the overall rating.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Great!

  • Ashish P.
  • Verified HomeBuyer
  • May 29, 2019
  • Sandy Springs, GA

Our project manager, Bryce, is amazing! He listens and takes care of you! He'll make sure when purchasing a home that everything is fixed and the way you want it!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor leadership reflected

  • Anonymous
  • Verified HomeBuyer
  • May 29, 2019
  • Decatur, GA

There isn't one good thing I can think of that can be shared to exemplify decent standards throughout.

John Wieland Homes responded:
We're incredibly disappointed to see this and if you'd like to discuss your experience with us, please email us at socialcare@pultegroup.com. --Sarah johnwielandhomes

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

John Wieland Homes - Make sure to get all the details reg home

  • Anonymous
  • Verified HomeBuyer
  • May 16, 2019
  • Alpharetta, GA

Make sure to get all the details reg home

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

New Home at the Quad

  • Matthew O.
  • Verified HomeBuyer
  • May 14, 2019
  • Marietta, GA

Representation on the build side was exceptional. Preston was second to none during the process up to and through the Celebration Walk. On sales side, representation was also exceptional. Product knowledge could be improved, but overall great. While we bought this house 75% in...because the previous deal fell through...there were no changes allowed. I think it would be advantageous to allow some level of change if features were not finished. Paint, add a doot to the garage for exit to the back yard...set some guidelines though as in understand materials were already purchased.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

John Wieland Homes - Ronnie was great he really took his time to welcome us to our

  • Shana G.
  • Verified HomeBuyer
  • May 08, 2019
  • Hoschton, GA

Ronnie was great he really took his time to welcome us to our new home and you can tell he truly cares about the outcome of the homes he oversees.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Have some issues

  • Paul B.
  • Verified HomeBuyer
  • May 07, 2019
  • Hoschton, GA

Drywall was done poorly All exterior doors have chunks of wood missing or divots Had about 30 needed addressed right after closing

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3

We Are Finally Home!

  • James W.
  • Verified HomeBuyer
  • April 24, 2019
  • Hoschton, GA

Buying a Pulte home in the Reunion Community was a wonderful, low stress experience ! Our sales representative, Sara and field manager, Travis communicated with us each Wednesday, giving us detailed updates! They worked diligently to answer all of our questions and address our concerns. The final outcome is a lovely home in a great neighborhood!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Disappointed with quality

  • Anonymous
  • Verified HomeBuyer
  • April 21, 2019
  • Atlanta, GA

For a million dollar home we were disappointed with the options at the design center. The subcontractors, in particular the electricians and painters as well as the quality paint used was not good. The quality of many of the materials was substandard as well. The doors are so flimsy you cannot event put a robe hook or towel hook in them. The staff on site were wonderful and very attentive with any issues that came up. JW Homes needs to step it up if they want to continue to build this in this price level.

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 5

Overture at Encore #31

  • Benjamin G.
  • Verified HomeBuyer
  • April 02, 2019
  • Alpharetta, GA

Chip and Wes did a great job getting the home done on time for closing. It was a race that they were able to accomplish. They have been very supportive and responsive to issues that have come up since my closing and have been very helpful in every way possible, they even interrupted their busy workday to help me carry some heavy furniture into the home. I'm so happy and pleased to be in such a wonderful new home thank you!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great floor plan; not so great workmanship

  • Barbara L.
  • Verified HomeBuyer
  • March 26, 2019
  • Alpharetta, GA

Builders did not pay attention to details for sheet rock, stairs and ceilings. And were unable to satisfactory correct after several attempts.

John Wieland Homes responded:
We're disappointed to hear that you encountered issues with your new home and apologize that they weren't satisfactorily resolved. We've shared these comments with the local leadership team and encourage you to reach out to us at socialcare@pultegroup.com if you'd like to further discuss your experience. ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Great Experience!

  • Rebecca G.
  • Verified HomeBuyer
  • March 18, 2019
  • Alpharetta, GA

I had a wonderful experience purchasing a John Weiland homes. The quality is amazing and all of the sales people and construction crew were so friendly and attentive. It was an overall wonderful experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bought first home in Foundry

  • Michael C.
  • Verified HomeBuyer
  • March 05, 2019
  • Alpharetta, GA

We love out home. However, completion date was four months after the date originally given to us. Reassignments of supervisory personnel caused confusion and miscommunication. During construction it delayed the completion by four months. We like the location and after we live here longer we would we able to respond more appropriately.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3