John Wieland Homes Reviews in Charlotte, NC

Had great experience in working with them and very prompt & professional in communication during the construction phase

Patrick is such a pleasure to work with!

Beautiful Townhouse and a great experience.

Sales and construction team were awesome!

Our builder was incredible. Responsive, skilled, and completely in touch with us the entire way through.

Things were smooth since moment one and we were able to build our dream home with the support of a professional, patient and kind team .

My overall experience with my home purchase was amazing!!

Overall it was a very strong positive experience. Between Harrison in sales and Patrick on the construction side, there was never a major issue that went unattended.

Selecting the neighborhood was easy, all that followed was orchestrated like a well-oiled machine! Our Sales Coordinator was amazing! She clearly explained the process and kept us updated with any changes as the build progressed. We encountered very few setbacks and remained very close to the initial timeline.

Overall pretty good experience including after sale’s warranty program.

Roof Leaked within the first week of ownership and bunch of places where there is no finesse. Altogether, JW needs to up their game in workmanship.

The team was very responsive and walked us through the process. The purchasing process was smooth with no issues. For the price point oh the house we we disappointed with the finish quality / lack of detail in the finish quality. There are soooooo many paint issues. The quality of doors, molding and window sill are poor and lack the proper finish. There are paint spots all over the floor, still working with John to resolve. The flooring boards chosen are of bad quality. We have many many splinters as we don’t where shoes in our house. I’ve now taped them up. It’s been over a month that I’ve eased the issue with John. No resolve yet. Personally the floor need to be replaced due to bad batch of floor boards. Land grading is another issue. I have sod washing away with rain. This has now happened twice, with no response of the issue. I have over 18 different issues raided with John in the past month and a half. Over all we are very disappointed with finish quality of the house. I’ve worked with 3 different builders over my lifetime and very much surprised on the finish quality for being Pulte. JW is supposed to be a higher end brand with certain finesse. This is nothing more then a Pulti build using the JW name. ... More

Steve and Justin provided excellent service. I gave 4 stars in the trustworthiness category, because of a hick-up with the boundary lines. This issue was worked out, but the communication for the corporate office could have been better. Although the easement which was not originally disclosed and the additional easements needed before closing were recorded. We never received the signed and sealed plat map we requested and were told would be recorded. This hick-up was not on Justin or Steve.

PRO: The homes are beautiful, luxurious, and well designed. CON: They are built quickly, so there may be minor workmanship issues.

Overall the process was easy and people were extremly helpful. However, we were disappointed with limited amount of materials/colors/options offerred overall. In addition, when construction was completed, so of the location of the elements incorporated in the house could have been better placed.

Overall Ok. Design center was awful and created most of our issues.

Patrick was an asset and still offers us great advice, great service and really good resources to use in getting our home to perfection

Love the area, very convenient and the community is friendly, laid out open spaced and lots of room for roaming around. My house was bought as a new build so I did not design the interior but the Pulte designers did a fantastic job with the fittings, it is everything that I was looking for. The final workmanship lacked some attention to detail and it could of being finished off a bit better with a watchful eye, I don't believe a customer care inspection was done before closing because it was a rush job and it is now evident. The house itself is wonderful, awesome layout and mostly top class finishings. Most major issues I had at inspection have being resolved but there is still a few weeks work to be done that needs to be refinished and replacements to be done. Lack of attention in the final stages is probably the biggest flaw but altogether its a wonderful house and area. ... More

Good overall experience. Quality of craftsmanship is not there for the dollar value we paid.

We very much love our home and the features we were able to select but there were some questionable issues at the pre-dry wall inspection that were blown off by our construction manager. Gaps in framing where air could get through and large holes in the wood paneling they refused to address. There were also many issues with overall craftsmanship of finished items and they were only half fixed by the time we moved in. Examples of issues are mismatch cabinet paint, paint touch ups never done/done poorly, holes in the wall that were only halfway fixed so you can still see the indentions, cabinet doors not lined up (we fixed them ourself) terrible draining in the yard with dead puddled grass (they are still saying they will fix this). There are also paint spots on the wood floor where they just did not clean it well. Our garage door didnt even have the weather stripping around it. I will say that our customer care manager has been excellent for all the things I have brought up. I just feel like there were a lot of sloppy fixes before we moved in that would make me probably not go with this home builder in the future. ... More

Very good home builder. Pay attention to details.

Great location. Not flexible when needed easy changes during building.

The process was great overall, communication with sales contact was good, quick build, good quality. Construction contact was not as responsive as he claimed to be and he argued with one or two of our things that we pointed out. We have also been having issues with the warranty department.. lack of response from our contact. He has dropped the ball on us a few times already and it’s only been a month. The warranty process should be much quicker and simpler for the price we paid for the house

John Wieland builds a great house and were pretty good to work with prior closing. However, since closing the warranty response has been terrible. It should not be so hard to get things fixed. If they can get this straightened out we would recommend them 100%.

Good but not great quality or workmanship for a million dollar home.