John Wieland Homes Reviews in Charlotte, NC

Great salesperson. Poor project manager response on issues found during pre purchase inspection. Decent quality but some rather shabby workmanship by some of the trades (painting, landscaping, plumbing). Hopefully the exterior quality of the structures lasts. We have purchased other new homes over the years and would give this an overall score of 3 out of 5 stars.

even though marketed as JW homes for high end luxury segment, the build quality is same as pulte and what you would expect with any other builder. The quality is substandard with materials used and care taken during construction

Simply stated, Pulte is not John Weiland as the building principles, process and focus on customers/resolutions is considerably different … I’m able to say this as we’ve had homes from both builders … If given the opportunity to buy again this would not have been our choice although respect the individuals we deal with … Great People just not happy with Pulte …

Poor quality - stairway baseboard damage throughout, sloppy paint throughout, stairway railing damage through drywall, drywall dust ingrained into hardwood floors, black burn spots in bathroom mirror, misaligned vent hood, uneven range door, red spot stains on stair treads, glue paste on tile floors (had to pay third party to clean), backsplash tile is curved at bottom (not cut flush). Some of the issues have been addressed however the stairway molding and stringers are unbelievably bad. Not only has the molding been padded with putty ubiquitously to “resolve” but the stairway stringers bow creating a sloppy aesthetic and quarter rounds that do not align flush with one another. Overall not worth the $600k price point. More like $500k. As a first time home buyer, I’m disappointed to say the least. ... More

Expected better workmanship on finishes

There were misrepresentations in the sales process. The home was not properly completed upon closing. Homeowner identified significant issues that were going to be ignored by the builder. The "home walkthrough" never occurred because there were so many outstanding issues with the home. The John Weiland brand use to be a higher quality home but its clear that Pulte has watered it down and instead offers a few "free" upgrades and slaps the JW label on it for a premium. In a high volume area, they clearly take advantage of the market momentum to degrade the offer and experience as they know, there is another customer ready to slot in. The higher home price tag that JW comes with does not align to the features or experience one would expect. If you have options, steer clear of the Pulte branded JW homes. Existing JW homes built prior to ~2012 are most likely to reflect that higher degree of craftsmanship - but the JW of today should be avoided if possible. ... More

Never show up or respond for repairs

Pulte made a lot of promises that they had improved their building construction but they didn't deliver? There's a lack of craftsmanship and use of contractors that aren't held to a high enough standard.