John Wieland Homes Reviews
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What Homeowners Have to Say About John Wieland Homes.
John Wieland Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of John Wieland Homes 246 homeowner reviews to learn why they are the right team to build your new home.
John Wieland Homes
has 4 out of 5 stars in All Areas
246 Reviews in All Areas
Customer Reviews
Very poor quality work.
- Michael S.
- Verified HomeBuyer
- July 26, 2023
- Johns Island, SC
Poor quality of work. No management of the sub contractors
John Wieland Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^AF 
Total Score 2
Quality 1
Trustworthiness 3
Value 1
Responsiveness 1
John Wieland Homes - There was little to no communication from builder unless I requested
- Lori W.
- Verified HomeBuyer
- May 11, 2022
- Decatur, GA
There was little to no communication from builder unless I requested it. I lost two great rates locks waiting a year on completion of a townhouse. Builder is not flexible at all but expects you to be. The millwork and sheet rock work was poorly done. Paying over 500k I would expect better quality/work. Mark up on items you can select from design center is crazy.
John Wieland Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns ...
Total Score 2
Quality 1
Trustworthiness 2
Value 2
Responsiveness 1
Quality is really bad
- Anonymous
- Verified HomeBuyer
- January 29, 2020
- Alpharetta, GA
The finishing touches are awful and we are finding several issues related to cracks in the walls. the doors, door frames, toilets are falling apart. I would not recommend J.W homes
John Wieland Homes responded:
We are disheartened to hear that you aren't pleased with the quality of your home and we would like to help. If you could email some additional information along with your contact information to socialcare@pultegroup.com we would be happy to assist in getting these concerns addressed. Thank you for taking the time to leave a review as it is invaluable to us bettering the home building experience for our customers. ...
Total Score 2
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
John Wieland Homes - Since Pulte took over the JW brand, the build quality has gone
- Anonymous
- Verified HomeBuyer
- May 24, 2020
- Sandy Springs, GA
Since Pulte took over the JW brand, the build quality has gone down hill.
John Wieland Homes responded:
We are sorry to hear you are not pleased with the build quality of your new home. If there is anything we can do to assist or if you would like to provide any additional feedback, please feel free to email customersupport@pultegroup.com and our team would be happy to assist. ...
Total Score 2
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Not up to the par
- Vinayak S. V.
- Verified HomeBuyer
- September 06, 2023
- Peachtree City, GA
Have had numerous issues, some of them so blatant that i can't believe it's JW home. For example the hardwood floor is already buckling within a month of closing. The carpet is creeking everywhere. Carpet is coming off at places. The attick stair does not open. Many more
John Wieland Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. Thank you. ^AF ...
Total Score 1
Quality 2
Trustworthiness 2
Value 4
Responsiveness 4
Waiting for repair for months
- Ricardo A.
- Verified HomeBuyer
- May 26, 2021
- Charlotte, NC
Never show up or respond for repairs
John Wieland Homes responded:
We are so sorry that our team has not been responsive to your concerns. We would like to help and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH ...
Total Score 1
Quality 3
Trustworthiness 3
Value 2
Responsiveness 1
poor workmanship
- Seunghwan C.
- Verified HomeBuyer
- February 08, 2022
- Peachtree City, GA
No action. Builder says always everything is good. material is fine. but finish very poor. wrong paint, wall crack, missing column molding, window broken, poor flooring(uneven)
John Wieland Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...
Total Score 1
Quality 1
Trustworthiness 2
Value 2
Responsiveness 1
Pulte Didn't deliver
- David M.
- Verified HomeBuyer
- June 03, 2020
- Waxhaw, NC
Pulte made a lot of promises that they had improved their building construction but they didn't deliver? There's a lack of craftsmanship and use of contractors that aren't held to a high enough standard.
John Wieland Homes responded:
We hate hearing that you had a negative experience that left you unhappy with the quality of your new home. We would like to learn more so we can assist and continue to improve the new home build process for our customers. If you could please email customersupport@pultegroup.com with some additional information we would greatly appreciate it. ...
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 2
Worst Experience Ever
- Anonymous
- Verified HomeBuyer
- August 07, 2019
- Marietta, GA
If you want a 5-star headache, buy a home from these guys. Otherwise, just walk away. Although we are very happy in our new home, getting to this point was a nightmare. We had the worst project manager ever, a guy who was unhappy in his job and basically took out his frustrations on us and our home. Nothing was done right and the workmanship of what was done can only be described as amateurish. I won't describe the comedy of errors this construction site was, but took weeks to get things right. Everything you want costs money. They charge about double what you would pay for things ...
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Pulte is ruining the John Weiland name.
- Anonymous
- Verified HomeBuyer
- July 28, 2021
- Alpharetta, GA
My wife and I have never had a worse experience than with a company like this. Stay away from any John Weiland development, as it is under the guise of Pulte Construction. We were warned but current residences, but did not listen. The experiences and stories we have are numerous and would be hard for anyone to even believe. Don’t make the same mistake we did.
John Wieland Homes responded:
We are so sorry to hear that you are disappointed in your new home and are regretting your choice to build with us. We would like to learn more about this situation so we can escalate it accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you for taking the time to leave a review. ^AH ...
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Inferior quality workmanship and deceptive sales process; extremely disappointed in Wieland/Pulte Co.
- Lizanne G.
- Verified HomeBuyer
- October 16, 2019
- Atlanta, GA
Build took 19 months instead of the 12 promised. No exceptions considered for customers who had to move to interim housing as a result. Closing delayed due to incredibly inferior workmanship. Incentive $ pulled out of deal the night before closing. Roof section is still missing both shingles and felt. On site foreman and customer care MBR overwhelmed with complaints, follow-up action is unacceptably slow.
John Wieland Homes responded:
We are very disappointed to hear that you had a negative home building experience but thank you for sharing your experience. For unresolved issues or to discuss further, please email socialcare@pultegroup.com so our team can assist. ^Abby
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Terrible experience with the builder
- Anonymous
- Verified HomeBuyer
- May 07, 2022
- Atlanta, GA
Poor finishes, no attention to details, lack of response from the building team, multiple things still to be completed more than one month after closing.
John Wieland Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
John Wieland Homes - I closed on my home on November and there are still outstanding
- Suzana K.
- Verified HomeBuyer
- February 09, 2022
- Marietta, GA
I closed on my home on November and there are still outstanding issues that should have been addressed prior to closing.
John Wieland Homes responded:
We apologize if you've been having a hard time getting in touch with our warranty folks, but we can help with that! Please send an email to customersupport@pultegroup.com with your address and contact info so we can assist.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
John Wieland Homes - Our builder, Travis H.
- James W.
- Verified HomeBuyer
- May 11, 2021
- Alpharetta, GA
Our builder, Travis H. was the absolute worst -- no attention to detail and any issues raised were NOT addressed. We escalated our concerns with upper management and delayed our closing only to find little to no work was done. And upper management didn't address the issue. We are now living through the remodel of our brand new home to fix the egregious issues which weren't addressed when they were building our home. Corey M., the 4th builder we have had since signing the contract, has been excellent in communication and in trying to address our concerns. Unfortunately, we are not the only ...
John Wieland Homes responded:
We are so sorry to hear that you are disappointed in your experience and your home. We would like to address the situation accordingly and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of this situation along with your address and contact information. Thank you for taking the time to leave a review. ^AH ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
John Wieland Homes - IT IS NOT ANY MOORE , WHAT JOHN WIELAND CONSTRUCTION USE TO
- Robert S.
- Verified HomeBuyer
- December 09, 2020
- Alpharetta, GA
IT IS NOT ANY MOORE , WHAT JOHN WIELAND CONSTRUCTION USE TO BE.
John Wieland Homes responded:
We are disappointed that you have not had a good experience whilst building your new home. If there is anything we can assist with or any additional information you would like to provide, please feel free to email customersupport@pultegroup.com and make sure to include your address and contact information. Thank you for taking the time to leave a review. ^AH ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Slap and Dash Building at it's Best
- Sandiford B.
- Verified HomeBuyer
- October 05, 2020
- Charleston, SC
extremely disappointed in our house for the amount of money spent. every day a new issue comes up and the warranty process is a joke. These houses are thrown together as quickly as possible. don't walk away RUN away from JW Homes/ Pulte.
John Wieland Homes responded:
We are so sorry to hear that you have had a negative experience and are dealing with unresolved concerns with your new home. We would like to look into the situation and would appreciate if you could email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you for leaving a review. ^AS ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
HORRIBLE - EXPENSIVE FOR ABSOLUTELY NO REASON !!
- Anonymous
- Verified HomeBuyer
- August 01, 2020
- Alpharetta, GA
No need to - they sent a survey to complete a while back - which was done - but not even a house rat has called me to discuss my concerns- the only reason we bought at Foundry is because of Location - NOT BUILDER ! That sentiment is shared with a good majority of the residents that i have personally spoken to - extremely shady and incompetent work - watch this , if a builder cant get basic painting done right what does that tell you ?? Nuff said !
John Wieland Homes responded:
We are so disappointed to hear that you have had such a negative experience and are unhappy with your home and the response from our team. We would like to learn more about your experience so we can share it with leadership. If you could please email your full name, address and contact information to customersupport@pultegroup.com we would greatly appreciate it. Thank you for taking the time to leave a review. ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Just AWFUL!!!
- Sammy M.
- Verified HomeBuyer
- January 22, 2020
- Alpharetta, GA
This is our 8th homs purchase (5th new construction) and hands down it was the worst. Our experience consisted of broken commitments, poor responsiveness and build quality. I will not recommend this builder to anyone.
John Wieland Homes responded:
We are disappointed to hear that you haven't had a pleasant experience and aren't happy with the quality of your home. We would like to learn more about this situation and see what we can do to make things right. We would appreciate if you could email socialcare@pultegroup.com so our team can be in touch. Thank you for taking the time to leave a review. ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
No good a service
- Thao L.
- Verified HomeBuyer
- January 07, 2020
- Waxhaw, NC
A house so ugly. I call them come to fix nobody show up to fix nothing.
John Wieland Homes responded:
We apologize if you've been having a hard time getting in touch with our warranty team, but we can help with that! Please send an email to socialcare@pultegroup.com with your address and contact info so we can assist. ^Abby
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Poor workmanship and quality control. Unresponsive to punch items.
- Eric C.
- Verified HomeBuyer
- October 19, 2019
- Alpharetta, GA
The build quality and workmanship are poor. The follow up on punch items is horrible.
John Wieland Homes responded:
We are so sorry to hear you aren't happy with your home. For unresolved concerns or to discuss this situation further, please email socialcare@pultegroup.com and a team member will be in touch. ^Abby
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Poor leadership reflected
- Anonymous
- Verified HomeBuyer
- May 29, 2019
- Decatur, GA
There isn't one good thing I can think of that can be shared to exemplify decent standards throughout.
John Wieland Homes responded:
We're incredibly disappointed to see this and if you'd like to discuss your experience with us, please email us at socialcare@pultegroup.com. --Sarah
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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