John Wieland Homes Reviews

Outstanding floorplans and employees! Workmanship is above average for such a large quantity builder. As always there are some quality issues, but they handle them quickly without a question.

Jordan was professional and responsive to all our concerns

Nice service

The couple of things we needed help with were handled quickly and satisfactorily.

Buying a Pulte home in the Reunion Community was a wonderful, low stress experience ! Our sales representative, Sara and field manager, Travis communicated with us each Wednesday, giving us detailed updates! They worked diligently to answer all of our questions and address our concerns. The final outcome is a lovely home in a great neighborhood!

Chip and Wes did a great job getting the home done on time for closing. It was a race that they were able to accomplish. They have been very supportive and responsive to issues that have come up since my closing and have been very helpful in every way possible, they even interrupted their busy workday to help me carry some heavy furniture into the home. I'm so happy and pleased to be in such a wonderful new home thank you!

The John Wieland team was a pleasure to work with. McKenzie our project manager was exceptionally great. There were a few minor set backs due to availability of certain materials due to COVID but overall, a great builder to have build my house. Their settlement process was seamless and uneventful. I would defiantly recommend John Wieland to build your home.

We found working with the Pulte team a very nice, enjoyable experience. Wesley was so responsive and always followed up to make sure anything that needed to be corrected was done. I also found Paige to be very responsive and eager to make sure things were going well for repair.

My overall experience with my home purchase was amazing!!

Overall it was a very strong positive experience. Between Harrison in sales and Patrick on the construction side, there was never a major issue that went unattended.

Selecting the neighborhood was easy, all that followed was orchestrated like a well-oiled machine! Our Sales Coordinator was amazing! She clearly explained the process and kept us updated with any changes as the build progressed. We encountered very few setbacks and remained very close to the initial timeline.

This was our second time buying. Second time experience not a good as the first time which prompted us to come back. We were not informed of a few structural changes which impacted placement in the finished home. We are on our third roof which was an uphill battle altogether. For a two million dollar home one would expect two a/c zones on the main floor, but no, there is only one! There were plenty of minor issues and problems that we did not encounter during the first home build in 2020. There seemed overall less flexibility to correct mistakes, do trade offs and get issues resolved. In many cases it took many emails to get a problem fixed. However, now that we are in the home, we are happy with the product overall. We are enjoying our new place! Thank you ... More

I love my new home. The finishes and quality is very high. Wieland was easy to work with and were always responsive to my needs during the buying process.

Ronnie was great he really took his time to welcome us to our new home and you can tell he truly cares about the outcome of the homes he oversees.

Overall pretty good experience including after sale’s warranty program.

Roof Leaked within the first week of ownership and bunch of places where there is no finesse. Altogether, JW needs to up their game in workmanship.

Overall a good experience in working with sales team. Home is well built and well architected.

The team was very responsive and walked us through the process. The purchasing process was smooth with no issues. For the price point oh the house we we disappointed with the finish quality / lack of detail in the finish quality. There are soooooo many paint issues. The quality of doors, molding and window sill are poor and lack the proper finish. There are paint spots all over the floor, still working with John to resolve. The flooring boards chosen are of bad quality. We have many many splinters as we don’t where shoes in our house. I’ve now taped them up. It’s been over a month that I’ve eased the issue with John. No resolve yet. Personally the floor need to be replaced due to bad batch of floor boards. Land grading is another issue. I have sod washing away with rain. This has now happened twice, with no response of the issue. I have over 18 different issues raided with John in the past month and a half. Over all we are very disappointed with finish quality of the house. I’ve worked with 3 different builders over my lifetime and very much surprised on the finish quality for being Pulte. JW is supposed to be a higher end brand with certain finesse. This is nothing more then a Pulti build using the JW name. ... More

All in all the experience was very good. As in every construction process there are bumps in the road and there are disconnects between the sales group, the materials purchasing group and the final product. The overall physical structure was built very well, however, it is very important that you bring an external third party inspector to all of your inspections. The speed at which these homes are built, it is inevitable for things to be overlooked or missed and as the new homeowner, your excitement overrides your ability to see everything even if you are in the business. The most important is the pre-closing walk through as you must identify every little scratch and error as once you close, it is difficult to show that this happened prior or post moving in. JW Homes is incredibly good about standing by their product and the "punch list" and does everything they can to correct issues after close. Your project manager is in a tough spot, as he/she is the go between you the customer and JW Homes. Our PM (Harrison/Justin) we had two, were amazing and did they best they could within their power to achieve what was needed. The disconnect is between sales and construction. We chose to use the lighting fixtures that were included and at the design center the words - the lighting will be as it is in the model - were used. This actually means the locations of the fixtures will be the way the are in the model, not the actual fixtures as what we got was builder grade, ok, but our expectations were different. We opted to upgrade our cabinets and include the convenience package. The convenience package however did not include the upgraded soft close rails, although the cabinets themselves did. Again, simple communication and its the attention to detail and not the assumptions that will make your process great. Absolutely critical is the positioning of lights in the ceiling for as what you would take as all lined up and what the builder does are different. Again, this is something we did not recognize during the framing inspection. All in all, it was a good process, the quality of the material is very good, the quality of the workmanship could have been a quite a bit better, however, it is a difficult labor market. The best for last, we were supposed to close on Jan 4, 2023 and had the wonderful surprise to be able to move in on Nov 23, 2022. JW Homes is very smart to give a realistic closing date and then based on material be able to be faster. We would definitely use JW Homes for another home in the future. ... More

Overall we are very happy in Reunion. The community and people are very nice. The building process with Pulte was for the most part as expected. Unfortunately, there were a lot of quality and workmanship issues with the final product. The homes were rushed and it shows.

Beautiful layout.. Wish we had been able to discuss an elevator prior to completion

Had some delay due to COVID but construction manager Lamar and sales manager David Dempsey kept us in the loop. Attic access has been designed to be in room above fan which is highly inconvenient. Have to move bed and everything just to open attic access ladder. There were few other issues which were/are taken care of.

Steve and Justin provided excellent service. I gave 4 stars in the trustworthiness category, because of a hick-up with the boundary lines. This issue was worked out, but the communication for the corporate office could have been better. Although the easement which was not originally disclosed and the additional easements needed before closing were recorded. We never received the signed and sealed plat map we requested and were told would be recorded. This hick-up was not on Justin or Steve.

Have been exceptional after close.

I am satisfied with my new home. I look forward to many good years in my JW home.