John Wieland Homes Reviews

They could have done better

Patrick was an asset and still offers us great advice, great service and really good resources to use in getting our home to perfection

Never show up or respond for repairs

Our experience purchasing a home with Pulte/John Wieland was nothing short of 5 stars. The attentiveness from Jill Gadd in the Sales and Design process to Patrick Smith during the build and closing phase has been absolutely outstanding. They are absolutely wonderful!

Ben our builder contact was fantastic! He made the experience very easy, was attentive to our requests and any issues, and did an overall wonderful job!

Expected better workmanship on finishes

Our builder, Travis H. was the absolute worst -- no attention to detail and any issues raised were NOT addressed. We escalated our concerns with upper management and delayed our closing only to find little to no work was done. And upper management didn't address the issue. We are now living through the remodel of our brand new home to fix the egregious issues which weren't addressed when they were building our home. Corey M., the 4th builder we have had since signing the contract, has been excellent in communication and in trying to address our concerns. Unfortunately, we are not the only home buyers having this same concerns/issues. The other 3 units in our townhome section and all 6 across the courtyard have all complained about the workmanship, the inexperienced builders building high priced townhomes and the delayed closings. Pulte/Wieland is clearly over their head in building high end townhomes and upper management at the Atlanta office, doesn't seem to care that about the workmanship, delays or how their new home owners feel about their experience or the company's reputation -- very short-sighted. ... More

I loved that John Wieland Homes used most updated devices on my house. Sprinkler for example is capable to be upgraded with WIFI technology and save a lot of water! All thermostats are WIFI too, and controlling temp from cellphone is awesome.

Great staff!! Jake was a great project manager

Patrick is such a pleasure to work with!

It took an extremely ling time to complete & went through 5 changes of builder. The design is wonderful. But the workmanship has been shoddy. And the handoff was somewhat disorganized.

Overall pretty good experience including after sale’s warranty program.

We had many issues with the quality of the workmanship and materials of the home however the last field manager(Corey) and the warranty department have being outstanding and closed all the open issues. They response to the issues is almost immediately. Even after closing our field manager and our sale representative still there for us. They are the shining stars from Pulte Homes!!! Based on previous comments from homebuyers we were concern with the warranty department but in our case they are fantastic.

New construction looks great but after a month. we are starting to discover issues with construction on the small stuff to date they have responded but as we are doing work we have noticed issues with blinds installed 40% are not straight or broken also in checking the windows 2 have broken locks and will need to be reset or replaced. Will add to the list of items to be repaired

Everyone is eager to help the quality is great the location is great I am extremely happy with my purchase so far everything has gone very well!

The field managers were very responsive to issues that we had without hesitation. Even with the slowdown oxf COVID, things were taken care of to our satisfaction.

Delivers to standards and promises.

Beautiful Townhouse and a great experience.

Sales and construction team were awesome!

IT IS NOT ANY MOORE , WHAT JOHN WIELAND CONSTRUCTION USE TO BE.

Builder very helpful and always kept in touch.

Various issues cause major concerns

Great sales person and onsite foreman.

Excellent service, weekly updates combined with a beautiful home made for a perfect experience!

This seemed like a good decision at the time. But, after almost two months here, we’re left wondering. Quality & workmanship issues are big issues. And, getting them addressed had been frustrating and largely unsuccessful. This woukd quakify as one of