John Wieland Homes Reviews
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What Homeowners Have to Say About John Wieland Homes.
John Wieland Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of John Wieland Homes 173 homeowner reviews to learn why they are the right team to build your new home.
John Wieland Homes
has 4 out of 5 stars in All Areas
173 Reviews in All Areas
Customer Reviews
Long List - No Responses
- Danny L.
- Verified HomeBuyer
- July 26, 2023
- Johns Island, SC
We need our issues addressed after closing. Too many small issues with no responses.
John Wieland Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AF ...
Total Score 2
Quality 3
Trustworthiness 3
Value 2
Responsiveness 1
trade employees do not care about quality of work
- Anonymous
- Verified HomeBuyer
- June 01, 2023
- Atlanta, GA
Pulte Mortgage is the worse to work; glad we had other options. I valued John Weiland as good name, but these home are not up to par with workmanship.
John Wieland Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. ^TP 
Total Score 2
Quality 3
Trustworthiness 2
Value 3
Responsiveness 3
Disappointed and still working through repairs
- Anonymous
- Verified HomeBuyer
- November 10, 2022
- Alpharetta, GA
Unfortunately we are still waiting for completion/repairs after closing. Poor craftsmanship and responsiveness. Builder has so many houses that can not follow up or have attention to details. Labor teams may fix one thing and break or miss two from list. Frustrating.
John Wieland Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with a brief description of your concerns and your address so we can get in touch with you? ...
Total Score 2
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
John Wieland Homes - Various issues cause major concerns
- Andrew M.
- Verified HomeBuyer
- December 02, 2020
- Alpharetta, GA
Various issues cause major concerns
John Wieland Homes responded:
We are so sorry to hear that you are experiencing concerns with your new home. We would like to learn more so we can address the situation accordingly and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you for leaving a review. ^AH ...
Total Score 2
Quality 2
Trustworthiness 1
Value 3
Responsiveness 3
John Wieland Homes - Field manager unable to keep appointments.
- Anonymous
- Verified HomeBuyer
- September 05, 2020
- Hoschton, GA
Field manager unable to keep appointments. Repair items take a while to get fixed. Items that should have been addressed before closing remained after closing.Construction continues from in the dark before 6:15 in the morning to 11:15 at night for plumbers and landscapers which disturb current residents that are living in the subdivision. Sales office not helpful to customer . We had final loan approval in January 2020 but sales office called 1 week before closing to say incorrectly that we didn't. Lot premiums are high when sales try to get the most out of the lots. Plumbers and interior ...
John Wieland Homes responded:
We are so sorry to hear that you have had a negative experience working with our team and trying to get your issues addressed. We would like to make leadership aware of this situation and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AS ...
Total Score 2
Quality 2
Trustworthiness 3
Value 2
Responsiveness 1
Great project manager but terrible company
- Anonymous
- Verified HomeBuyer
- July 21, 2020
- Alpharetta, GA
We got lucky and had a good project manager. But the builder uses very. cheap sub contractors who do very sloppy work. People in the communities are not happy with the final product.
John Wieland Homes responded:
We are so disappointed to hear that you are unhappy with the quality of your new home. If there is anyway we can assist or any additional details you would like to provide, we are always listening at customersupport@pultegroup.com. Thank you for taking the time to leave a review. ...
Total Score 2
Quality 2
Trustworthiness 2
Value 1
Responsiveness 4
Very poor quality work.
- Michael S.
- Verified HomeBuyer
- July 26, 2023
- Johns Island, SC
Poor quality of work. No management of the sub contractors
John Wieland Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^AF
Total Score 2
Quality 1
Trustworthiness 3
Value 1
Responsiveness 1
Disappointed
- Jason H.
- Verified HomeBuyer
- November 03, 2022
- Alpharetta, GA
Craftsmanship of my $1m townhome is disgraceful to say the least. I’m 30 days post closing and the builder still has 15 things to fix. My whole row was done poorly and we all are waiting for Pulte to step up. I was giving promises that it would get fixed and all I feel is regret.
John Wieland Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with a brief description of your concerns and your address so we can get in touch with you? ...
Total Score 2
Quality 1
Trustworthiness 2
Value 2
Responsiveness 2
John Wieland Homes - There was little to no communication from builder unless I requested
- Lori W.
- Verified HomeBuyer
- May 11, 2022
- Decatur, GA
There was little to no communication from builder unless I requested it. I lost two great rates locks waiting a year on completion of a townhouse. Builder is not flexible at all but expects you to be. The millwork and sheet rock work was poorly done. Paying over 500k I would expect better quality/work. Mark up on items you can select from design center is crazy.
John Wieland Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns ...
Total Score 2
Quality 1
Trustworthiness 2
Value 2
Responsiveness 1
This isn't Wieland - it is Pulte
- Mark A.
- Verified HomeBuyer
- February 01, 2022
- Alpharetta, GA
Across the board many buyers in this neighborhood have had multiple significant issues (basement water leaks, burned out water heaters, AC problems, non-functional appliances, leaking windows etc..).
John Wieland Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ...
Total Score 2
Quality 1
Trustworthiness 1
Value 2
Responsiveness 3
John Wieland Homes Master Builder fired before home completion
- Monty K.
- Verified HomeBuyer
- July 22, 2020
- Cumming, GA
The home entry way steps are dangerously constructed. The list of items to be completed before sign-off was totally ignored. The home completion team communicated to the closing department that everything was completed. Then the sign off date kept getting pushed back till mere hours before closing. I had to sign because the mortgage rate lock date was that day.
John Wieland Homes responded:
We are so disappointed to hear that our team did not deliver excellent customer service regarding your concerns. We would like to look into the situation and would appreciate if you could send your full name and address to customersupport@pultegroup.com so our team can be in touch. Thank you for taking the time to leave a review. ...
Total Score 2
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
Not up to the par
- Vinayak V.
- Verified HomeBuyer
- September 06, 2023
- Peachtree City, GA
Have had numerous issues, some of them so blatant that i can't believe it's JW home. For example the hardwood floor is already buckling within a month of closing. The carpet is creeking everywhere. Carpet is coming off at places. The attick stair does not open. Many more
John Wieland Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. Thank you. ^AF ...
Total Score 1
Quality 2
Trustworthiness 2
Value 4
Responsiveness 4
Waiting for repair for months
- Ricardo A.
- Verified HomeBuyer
- May 26, 2021
- Charlotte, NC
Never show up or respond for repairs
John Wieland Homes responded:
We are so sorry that our team has not been responsive to your concerns. We would like to help and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH ...
Total Score 1
Quality 3
Trustworthiness 3
Value 2
Responsiveness 1
Poor design
- Sriram M.
- Verified HomeBuyer
- December 08, 2025
- CUMMING, GA
JW homes built my home with 3 rd car garage, but without enough paved drive way to navigate a car into the garage. When complained, they don’t even bother to acknowledge there is a problem and try to make corrections
John Wieland Homes responded:
Thank you for sharing your feedback. We’re truly sorry to hear about the frustration with the driveway design and the difficulty navigating a car into your third garage bay. It’s disappointing that your concerns weren’t acknowledged or addressed, as issues like this deserve thoughtful review and support. We appreciate you bringing this to our attention and want to make leadership aware of this, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Terrible experience with the builder
- Anonymous
- Verified HomeBuyer
- May 07, 2022
- Atlanta, GA
Poor finishes, no attention to details, lack of response from the building team, multiple things still to be completed more than one month after closing.
John Wieland Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
John Wieland Homes - I closed on my home on November and there are still outstanding
- Suzana K.
- Verified HomeBuyer
- February 09, 2022
- Marietta, GA
I closed on my home on November and there are still outstanding issues that should have been addressed prior to closing.
John Wieland Homes responded:
We apologize if you've been having a hard time getting in touch with our warranty folks, but we can help with that! Please send an email to customersupport@pultegroup.com with your address and contact info so we can assist.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
poor workmanship
- Seunghwan C.
- Verified HomeBuyer
- February 08, 2022
- Peachtree City, GA
No action. Builder says always everything is good. material is fine. but finish very poor. wrong paint, wall crack, missing column molding, window broken, poor flooring(uneven)
John Wieland Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...
Total Score 1
Quality 1
Trustworthiness 2
Value 2
Responsiveness 1
Pulte is ruining the John Weiland name.
- Anonymous
- Verified HomeBuyer
- July 28, 2021
- Alpharetta, GA
My wife and I have never had a worse experience than with a company like this. Stay away from any John Weiland development, as it is under the guise of Pulte Construction. We were warned but current residences, but did not listen. The experiences and stories we have are numerous and would be hard for anyone to even believe. Don’t make the same mistake we did.
John Wieland Homes responded:
We are so sorry to hear that you are disappointed in your new home and are regretting your choice to build with us. We would like to learn more about this situation so we can escalate it accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you for taking the time to leave a review. ^AH ...
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
John Wieland Homes - Our builder, Travis H.
- James W.
- Verified HomeBuyer
- May 11, 2021
- Alpharetta, GA
Our builder, Travis H. was the absolute worst -- no attention to detail and any issues raised were NOT addressed. We escalated our concerns with upper management and delayed our closing only to find little to no work was done. And upper management didn't address the issue. We are now living through the remodel of our brand new home to fix the egregious issues which weren't addressed when they were building our home. Corey M., the 4th builder we have had since signing the contract, has been excellent in communication and in trying to address our concerns. Unfortunately, we are not the only ...
John Wieland Homes responded:
We are so sorry to hear that you are disappointed in your experience and your home. We would like to address the situation accordingly and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of this situation along with your address and contact information. Thank you for taking the time to leave a review. ^AH ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
John Wieland Homes - IT IS NOT ANY MOORE , WHAT JOHN WIELAND CONSTRUCTION USE TO
- Robert S.
- Verified HomeBuyer
- December 09, 2020
- Alpharetta, GA
IT IS NOT ANY MOORE , WHAT JOHN WIELAND CONSTRUCTION USE TO BE.
John Wieland Homes responded:
We are disappointed that you have not had a good experience whilst building your new home. If there is anything we can assist with or any additional information you would like to provide, please feel free to email customersupport@pultegroup.com and make sure to include your address and contact information. Thank you for taking the time to leave a review. ^AH ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Slap and Dash Building at it's Best
- Sandiford B.
- Verified HomeBuyer
- October 05, 2020
- Charleston, SC
extremely disappointed in our house for the amount of money spent. every day a new issue comes up and the warranty process is a joke. These houses are thrown together as quickly as possible. don't walk away RUN away from JW Homes/ Pulte.
John Wieland Homes responded:
We are so sorry to hear that you have had a negative experience and are dealing with unresolved concerns with your new home. We would like to look into the situation and would appreciate if you could email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you for leaving a review. ^AS ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
HORRIBLE - EXPENSIVE FOR ABSOLUTELY NO REASON !!
- Anonymous
- Verified HomeBuyer
- August 01, 2020
- Alpharetta, GA
No need to - they sent a survey to complete a while back - which was done - but not even a house rat has called me to discuss my concerns- the only reason we bought at Foundry is because of Location - NOT BUILDER ! That sentiment is shared with a good majority of the residents that i have personally spoken to - extremely shady and incompetent work - watch this , if a builder cant get basic painting done right what does that tell you ?? Nuff said !
John Wieland Homes responded:
We are so disappointed to hear that you have had such a negative experience and are unhappy with your home and the response from our team. We would like to learn more about your experience so we can share it with leadership. If you could please email your full name, address and contact information to customersupport@pultegroup.com we would greatly appreciate it. Thank you for taking the time to leave a review. ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Pulte Didn't deliver
- David M.
- Verified HomeBuyer
- June 03, 2020
- Waxhaw, NC
Pulte made a lot of promises that they had improved their building construction but they didn't deliver? There's a lack of craftsmanship and use of contractors that aren't held to a high enough standard.
John Wieland Homes responded:
We hate hearing that you had a negative experience that left you unhappy with the quality of your new home. We would like to learn more so we can assist and continue to improve the new home build process for our customers. If you could please email customersupport@pultegroup.com with some additional information we would greatly appreciate it. ...
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 2
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