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John Wieland Homes Reviews
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What Homeowners Have to Say About John Wieland Homes.
John Wieland Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.9 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of John Wieland Homes 267 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Superior Quality & Service
- Anonymous
- Verified HomeBuyer
- June 02, 2020
- Mount Pleasant, SC
I have purchased many new homes over many years from numerous regional and national home builders. Although no new home builder is perfect, this company is superior to other builders.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Close but not there
- Lloyd S.
- Verified HomeBuyer
- June 02, 2020
- Mount Pleasant, SC
Have reported several issues more than once that have not been resolved
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Love the house!
- Elizabeth K.
- Verified HomeBuyer
- May 28, 2020
- Charleston, SC
Love the house and Kevin has been amazing. We took over the house contract when it was 95% done but are super happy. Only issue is our yard which looks horrible in the back. We paid for a premium lot and have a stream that goes through our yard.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 2
Initial impression was that JW provided a higher level of quality but after moving in we quickly found out that that was not the case.
- Jeffrey T.
- Verified HomeBuyer
- May 28, 2020
- Atlanta, GA
After moving in, we quickly found the following - AC on main level did not work and took 3 weeks and 3 service calls to get fixed, several large boulders preventing sod growth, door swings incorrectly into walk in-closet prohibiting use, 3 tries at repairing roof leak, multiple cracks in drywall seams...
John Wieland Homes responded:
We are disappointed that you have had so many issues with your new home and we would like to assist. If you could please email customersupport@pultegroup.com with some additional information we would greatly appreciate it. Thank you. ^Abby
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
First-Time Home-Buying Success
- Edward B.
- Verified HomeBuyer
- May 26, 2020
- Charlotte, NC
We purchased an inventory home, so we didn’t get to experience the entire process. However, our experience with the team has been great. They’re not just selling a product, they’re selling a home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
John Wieland Homes - Since Pulte took over the JW brand, the build quality has gone
- Anonymous
- Verified HomeBuyer
- May 24, 2020
- Sandy Springs, GA
Since Pulte took over the JW brand, the build quality has gone down hill.
John Wieland Homes responded:
We are sorry to hear you are not pleased with the build quality of your new home. If there is anything we can do to assist or if you would like to provide any additional feedback, please feel free to email customersupport@pultegroup.com and our team would be happy to assist. ...
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
93 Giacomo
- Benjamin P.
- Verified HomeBuyer
- April 10, 2020
- Waxhaw, NC
Steve and Justin provided excellent service. I gave 4 stars in the trustworthiness category, because of a hick-up with the boundary lines. This issue was worked out, but the communication for the corporate office could have been better. Although the easement which was not originally disclosed and the additional easements needed before closing were recorded. We never received the signed and sealed plat map we requested and were told would be recorded. This hick-up was not on Justin or Steve.
Total Score 4
Quality 5
Trustworthiness 3
Responsiveness 5
Love our John Wieland Home in Woodland Preserve!
- Judith L.
- Verified HomeBuyer
- April 10, 2020
- Atlanta, GA
We are incredibly happy with our new home! The quality is excellent, the house is beautiful and functional. We are enjoying every day. The location is fantastic...convenient to so much!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Fantastic experience
- Katherine S.
- Verified HomeBuyer
- April 10, 2020
- Wake Forest, NC
Very smooth process to get me into a home that I have trust is built well. Love my new home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Recent Purchaser
- Anonymous
- Verified HomeBuyer
- April 08, 2020
- Atlanta, GA
Experienced a good surprise before closing. Builder re-sodded and improved drainage without being asked.. Not totally happy with fit and finish as upstairs floors are noticeably not level in one bath and trim on stairs is uneven. A couple of treads squeak. The third garage bay is only 16 ft long and neither of our cars will fit in it. But overall pleased with buying experience, the new home and the plan for our small development.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
3rd JWH and last one. Will not use again
- Anonymous
- Verified HomeBuyer
- February 18, 2020
- Mount Pleasant, SC
Would not recommend
John Wieland Homes responded:
We are disappointed to hear that you had a negative experience. We would like to learn more about this situation and would appreciate if you could email some additional information to customersupport@pultegroup.com so we can be in touch. Thank you. ^Abby
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 4
Happy homeowner
- Steve K.
- Verified HomeBuyer
- February 18, 2020
- Charlotte, NC
As a retired Realtor of 24 years, I look for quality in the homes I buy. John Wieland builds an exceptional product and I would highly recommend them to anyone looking for a new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Exceeded my very high expectations
- Michael S.
- Verified HomeBuyer
- February 11, 2020
- Belmont, NC
I am familiar with construction and the many issues that can complicate the process. That said, the number of issues that arose through the process were minimal. All were addressed in a very reasonable timeframe and to my complete satisfaction. I couldn't have imagined a better overall experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The home is nice, but there are some flaws
- Carl S.
- Verified HomeBuyer
- February 11, 2020
- Wake Forest, NC
I have now resided in the home for 3 weeks and a lot of little occurrences have appeared. Leaks, cracks, drainage issue, an electrical outlet doesn't work, a light fixture stopped working, a minor gas leak, and some dings on the shower panel. However, outside all of that the house is nice.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Great builder with wonderful kind team members
- Marcie C.
- Verified HomeBuyer
- January 29, 2020
- Mount Pleasant, SC
We had a great experience with all of the team members at John Weiland Homes. They treated us so well and we love our new home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quality is really bad
- Anonymous
- Verified HomeBuyer
- January 29, 2020
- Alpharetta, GA
The finishing touches are awful and we are finding several issues related to cracks in the walls. the doors, door frames, toilets are falling apart. I would not recommend J.W homes
John Wieland Homes responded:
We are disheartened to hear that you aren't pleased with the quality of your home and we would like to help. If you could email some additional information along with your contact information to socialcare@pultegroup.com we would be happy to assist in getting these concerns addressed. Thank you for taking the time to leave a review as it is invaluable to us bettering the home building experience for our customers. ...
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 1
Great Experience
- Vitaly B.
- Verified HomeBuyer
- January 28, 2020
- Cumming, GA
Good quality, receptive, and great value
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent customer service and quality
- Michael B.
- Verified HomeBuyer
- January 24, 2020
- Wake Forest, NC
This was the first time we had a new home built for us. We could not be happier with the attention to detail, quality and excellent service we received throughout the entire home building process. Thank you to everyone involved for providing such wonderful experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Just AWFUL!!!
- Sammy M.
- Verified HomeBuyer
- January 22, 2020
- Alpharetta, GA
This is our 8th homs purchase (5th new construction) and hands down it was the worst. Our experience consisted of broken commitments, poor responsiveness and build quality. I will not recommend this builder to anyone.
John Wieland Homes responded:
We are disappointed to hear that you haven't had a pleasant experience and aren't happy with the quality of your home. We would like to learn more about this situation and see what we can do to make things right. We would appreciate if you could email socialcare@pultegroup.com so our team can be in touch. Thank you for taking the time to leave a review. ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Strive to be Better
- Francisco S.
- Verified HomeBuyer
- January 21, 2020
- Hoschton, GA
Great community environment to retire. Knowledgeable staff that helped us gain a delightful home buying experience. Construction has been on target with great opportunities for improvement in the quality of construction and materials used. For the value of the property and the house, some of the materials and fixtures should have been of higher quality. Minor issues with paint chips, lighting fixtures, faucet and ceiling fans start to show soon after we moved in.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Poor Workmanship
- Shashwat S.
- Verified HomeBuyer
- January 21, 2020
- Pineville, NC
Roof Leaked within the first week of ownership and bunch of places where there is no finesse. Altogether, JW needs to up their game in workmanship.
John Wieland Homes responded:
We are sorry to hear that you are experiencing issues with your new home. If there is anything we can assist or help move along please email socialcare@pultegroup.com with some additional information as well as your contact information and our team would be happy to help. ...
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 5
I am very happy with my new home
- Cindi R.
- Verified HomeBuyer
- January 16, 2020
- Alpharetta, GA
I love my new home. The finishes and quality is very high. Wieland was easy to work with and were always responsive to my needs during the buying process.
Total Score 5
Quality 4
Trustworthiness 3
Responsiveness 5
Great First-Time Building Experience!
- Scott C.
- Verified HomeBuyer
- January 14, 2020
- Belmont, NC
Selecting the neighborhood was easy, all that followed was orchestrated like a well-oiled machine! Our Sales Coordinator was amazing! She clearly explained the process and kept us updated with any changes as the build progressed. We encountered very few setbacks and remained very close to the initial timeline.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
John Wieland Homes - For the cost of the home, i do not feel like the build quality
- Anonymous
- Verified HomeBuyer
- January 14, 2020
- Mount Pleasant, SC
For the cost of the home, i do not feel like the build quality has met my expectations, nor has builder responsiveness.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Poor Quality
- Krishna S.
- Verified HomeBuyer
- January 09, 2020
- Waxhaw, NC
A lot to improve quality
John Wieland Homes responded:
We are disappointed that you aren't happy with the quality of your home. If there is anything we can help with or if you would like to provide any additional feedback, please feel free to email socialcare@pultegroup.com and our team will be in touch. ^Abby
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 4
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