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- John Wieland Homes
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- Charleston, SC
John Wieland Homes Reviews in Charleston, SC
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What Charleston Homeowners Have to Say About John Wieland Homes.
Read all 62 verified reviews from homeowners that built a new home with John Wieland Homes in the Charleston area. Charleston homeowners have rated John Wieland Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of John Wieland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
John Wieland Homes in Charleston Area
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Customer Reviews
Not such a pleasant experience.
- Janice Y.
- Verified HomeBuyer
- June 03, 2024
- Charleston, SC
I am happy with my decision to buy a house on waterfront property. Resell value is definitely there but my experience with John Weiland/Pulte has not been a pleasant experience. Beginning with sales team (weird experience) to design and all the way down to the workmanship has all been sub par. I was very surprised since I always thought Weiland homes were some of the best years ago. It really has changed. Absolutely not what I expected.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 4
The neighborhood is terrific..
- Christopher N.
- Verified HomeBuyer
- May 24, 2023
- Johns Island, SC
The house is well built and sound. Attention to detail is mediocre.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
John Wieland Homes - We like JW home architecture design style.
- Anonymous
- Verified HomeBuyer
- January 12, 2022
- Mount Pleasant, SC
We like JW home architecture design style. We want to recommend JW home to friends. However, we don’t feel comfortable with things that can be avoided. We understand material shortage, labors and etc. that is cause of delay. Builder shouldn’t have taken off two installed windows from our home for another home to our closing date. The interior work was rushed completely in final months, because the field manages said when window were installed, closing date should be set up. The builder quality celebration and closing date were set up the same date. After that there are many new issues we find ...
Total Score 3
Quality 3
Trustworthiness 4
Value 4
Responsiveness 1
John Wieland Homes - They could have done better
- Michael W.
- Verified HomeBuyer
- July 06, 2021
- Summerville, SC
They could have done better
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
3rd JWH and last one. Will not use again
- Anonymous
- Verified HomeBuyer
- February 18, 2020
- Mount Pleasant, SC
Would not recommend
John Wieland Homes responded:
We are disappointed to hear that you had a negative experience. We would like to learn more about this situation and would appreciate if you could email some additional information to customersupport@pultegroup.com so we can be in touch. Thank you. ^Abby
Total Score 3
Quality 2
Trustworthiness 4
Value 1
Responsiveness 4
John Wieland Homes - For the cost of the home, i do not feel like the build quality
- Anonymous
- Verified HomeBuyer
- January 14, 2020
- Mount Pleasant, SC
For the cost of the home, i do not feel like the build quality has met my expectations, nor has builder responsiveness.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 2
My Experience
- Lewis B.
- Verified HomeBuyer
- May 03, 2023
- Charleston, SC
Not the best buying experience frankly. Felt as if the sales and construction team weren’t in sync and a major issue wasn’t handled properly. Do not recommend and have steered several local friends away.
John Wieland Homes responded:
Hi Lewis, we're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. ^TP
Total Score 2
Quality 4
Trustworthiness 2
Value 5
Responsiveness 1
Wonderful Sales Process and Bad Construction Problems
- Charles M.
- Verified HomeBuyer
- October 27, 2021
- Mount Pleasant, SC
Problems aside from Covid and material supply problems, our eight-month construction process was filled with delays, failures to pass inspections, allocation of needed windows to other nearby homes and inadequate followup on problems at closing and overall poor communication marred our construction experience with our beautiful home.
John Wieland Homes responded:
We are so sorry to hear that you have had a frustrating experience building your new home with us. We will make sure we share this feedback with leadership so they are aware. If there is any additional feedback you would like to share, please feel free to email customersupport@pultegroup.com. Thank you. ...
Total Score 2
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Long List - No Responses
- Danny L.
- Verified HomeBuyer
- July 26, 2023
- Johns Island, SC
We need our issues addressed after closing. Too many small issues with no responses.
John Wieland Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AF ...
Total Score 2
Quality 3
Trustworthiness 3
Value 2
Responsiveness 1
Medders
- Gregory M.
- Verified HomeBuyer
- July 17, 2019
- Mount Pleasant, SC
Since we bought the house in June we’ve had nothing but issues. I’ve lived here for now over six weeks and I’ve had numerous issues with the house. Once the house is sold and turned over it seems that they don’t care about the issues and they seem to make you feel like will get around to the issues when we can. Justin has been great and so easy to work with. But he’s only a one man show for numerous projects.
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Very poor quality work.
- Michael S.
- Verified HomeBuyer
- July 26, 2023
- Johns Island, SC
Poor quality of work. No management of the sub contractors
John Wieland Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^AF
Total Score 2
Quality 1
Trustworthiness 3
Value 1
Responsiveness 1
Slap and Dash Building at it's Best
- Sandiford B.
- Verified HomeBuyer
- October 05, 2020
- Charleston, SC
extremely disappointed in our house for the amount of money spent. every day a new issue comes up and the warranty process is a joke. These houses are thrown together as quickly as possible. don't walk away RUN away from JW Homes/ Pulte.
John Wieland Homes responded:
We are so sorry to hear that you have had a negative experience and are dealing with unresolved concerns with your new home. We would like to look into the situation and would appreciate if you could email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you for leaving a review. ^AS ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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