K. Hovnanian® Homes Reviews in Phoenix Mesa, AZ

Was looking for a new 55+ community and Scottsdale Heights checked all the boxes. Beautiful and excellent location in beautiful homes!

It was my first home the process went fairly smooth. There was a few bumps in the road and getting it resolved was a bit of a hassle. But overall happy with the new home.

The fiance department was not great experience infact it was awful. However Allison the sales rep and her partner were absolutely amazing and helped us get everything we needed and were able to clear cut answers. I would absolutely go through her again.

we enjoyed working with the sales and build team immensely.

I have to say the best part of the buying/building experience was the Sales team, Neesha and Claire. As a first time home buyer, I couldn't have done it without them for so many reasons. I had never done this before and they were so patient and friendly through the entire process. I was there almost daily throughout the building and never once did I annoy them with my visits and millions of questions, but instead they welcomed it! I am super indecisive and they helped my indecisiveness and guided me off their experiences both professionally and personally with building. They made the experience so much less stressful than I think it could have been or expected. Scott andJoe from construction were both incredible as well at answering questions. Overall loved the process and kinda miss seeing my team every week! ... More

My overall experience was great! They kept me well informed during the whole process, and once the purchased was completed they took care of all small little issues in a timely matter, it was very easy to communicate with them. Very happy with my new home.

This is the first new tract home I have purchased after building my own home, and buying existing homes. KHOV exceeded my expectations. there were a few issues as expected, but they were handled professionally and promptly. Very please with my purchased

We had an excellent experience buying our home from K. Hovnanian. The Reps were extremely helpful and attentive to every detail. The construction team sent us text updates with pictures through out the building process that we found very helpful and informative. We love our new home.

Sales information telling me house would be back on market the next day saved me miles/hours/days of continued searching in a very tight buying market. Home was ready to move into post closing. Each level of contact with KHOV staff was helpful and professional thru the entire process.

Bought the townhome in Union Park. The house is so well insulated we have not had the air conditioner on for several days in May. The customer service staff, account manager and construction supervisors have been fabulous to work with. They respond the same day to questions.

I have bought many new homes over the years and I would say this was the best experience. During the last two months of construction I received either weekly or every other week, an update from the head foreman ,via text, on the progress and often he included pictures. It was also the cleanest walk through ever. There were only a few things that I saw needing very minor attention and it was done within 24 hours.

We love our house!! We bought a spec home but it feels like we designed it. It’s everything we want and more. Khov employees have been amazing through this whole process. We have no complaints.

Shane, in sales, was excellent, He was friendly, knowledgeable, patient and available for any of our questions or concerns. Very positive experience. Steve started with the construction and then Ben took over to the finish. Ben was awesome to work with. He listened to our questions and concerns and we knew they would be taken care of. Being that we were out of state we had full confidence in Ben handling our concerns. We couldn’t have been happier working with Shane and Ben in building our new home.

Very good !!

I purchased the home in April, pretty much virtually since my primary home is in the Northeast. My daughter and son-in-law who live in Phoenix visited the model and gave the thumbs up. The home is lovely for me and my husband as a second home. Getting items on the punch list addressed was a little rocky at first so I complained to Khov corporate office. Almost immediately, the warranty manager, Josh, came to the rescue and had all the items addressed at my next visit to the home. Everything turned out perfectly well. The garage service door looks like it was picked up from a junk yard and will be replaced at my next visit to AZ. All in all the home suits our needs as a second home and is perfect for that. My only issue, and this is my fault, is that the neighborhood once you leave the development looks very industrial. But in riding around AZ, it appears that there are many neighborhoods built in the middle of industrial zones. I might not have bought this home had I visited in person before buying. The big plus is that I am only 30 min. from my daughter and I only wanted new construction. ... More

Lady Karen was amazing! She was very supportive and informative throughout the whole process. She was FANTASTIC! The house was built extremely fast and we were overall please, the only downfall was that work from the contract trades was bad.

The entire team at McCartney Ranch was a pleasure to work with during the build. Trisha, Hector, Marcus and Todd kept us updated weekly. They also delivered as perfect a home as possible especially with today's material and labor constraints the construction industry is facing.

It really was a nice and easy process from start to finish. Everyone I've had dealings with were very professional and easy to work with. I really would love to give a 5 star review, but the final finish at the very end of the purchase falls short. I bought my home after two of my daughter's bought K Hov homes in the area. We all have the same complaints. The quality of the painter and drywall final finish is poor. They come back after your walk through and they determine whether, or not, what you have marked as unacceptable is worthy of them repairing it. It's really unfortunate to have such a good experience end with imperfections in the drywall and sloppy paint work that you get look at everyday. The K Hov employees explained that it is the contractors discretion if the quality meets "industry" standards. Seems to me that the contractors should meet K Hov's, and the customer's, standards/expectations. When touch up paint was requested so I could fix some of it myself I was denied. ... More

Hovnanian sales and build team were knowledgeable, helpful and timely with thorough responses. The workmanship lacked quality control resulting in far too much rework. The schedule seemed aggressive exacerbating the workmanship issues and leaving too many punch list items after moving in. The warranty and build team were responsive to the issues somewhat mitigating the frustration.

Be sure to take your time at the selection center even if it means going there a couple of times.

My wife I love our new home. The build quality is great. The best part of the experience was the communication and interaction with construction managers Carl, Floyd and Anthony. Trisha was a professional every step of the way and Eyvone responded to our questions/requests in a prompt and professional manner.

The sales staff and construction staff are top notch. Friendly, responsive and have a true interest in wanting you to love your new home. Look, issues happen. It's how your builder responds and corrects problems that is key. They get resolved quickly and even post sale the warranty department has never said no to an issue. They want you happy.

As a first time homebuyer, KHov made the experience pleasant and seamless. Mike was very responsive even after the purchase was completed. They made the experience feel personalized. I would definitely consider purchasing from this builder again.

It was si great to work with Sabrina and Darren with the rest of the khov team.

Make sure they show you all options for upgrades. Don’t take no for an answer always push for what you want. If you see something that is not right speak up. Ask as many questions.