K. Hovnanian® Homes Reviews in Phoenix Mesa, AZ

We loved our new building experience with KHovnanian! The process was very smooth and extremely well communicated throughout the entire process. We loved the weekly updates and being able to communicate easily with the construction team and sales. We would absolutely recommend KHOV to all our family and friends.

Our contacts at K Hov - from sales to the loan department to the construction oversight has been amazing. They are friendly, responsive, caring, quick to get answers or fix issues, etc. We really could have not had a better experience with their team!

Everyone that works with K.Hov is great we really enjoyed the building process

Helped out right away whenever we had an issue with the build. Good choice on land to develop.

Great experience and would recommend K Hov to anyone!

Good experience with the construction manager Joe and sales consultant Neesha

I love the attention to detail and the quick response from the KHOV team. It was a very painless and pleasant experience.

The guidance from Khov was amazing. Your team did an outstanding job explaining, and meeting our needs! Our builders were great! Thank you so much! I couldn’t be happier with our home. A special thanks to Mike our builder, and Glen our representative! I will always recommend K. Hovnanian homes!

Happy with the home and finishing.

This was our first time purchasing a home and it went extremely well and exceeded our expectations. From Glenn, Josh, Brett & Marcus they all took care of us with any questions and they were very informative. We’ve sent in some tickets for a couple issues and the turn around time to get it taken care is really fast. We thank all of you for the experience.

The Salesperson was incredibly responsive, she did what she said she'd do and followed up even when the construction crew did not.

Went perfect, right on the time schedule they said, ended up with a great final product

Overall experience has been really great! I love the fact that the project manager will go out of his way to make sure things are fixed after the move in. His responsiveness and swiftness of taking care of any issue is a huge plus. Another bonus I love is they will set you up with an orientation with the AC company who explains how your energy efficient system works and offers an optional maintenance plans which is very affordable. Love KHovanian homes!

Definitely enjoyed the weekly updates of how the build was going and every question we had was addressed promptly. All around great experience purchasing a new build home.

Great responsiveness after the close

I cannot express enough how great your team is. Shane from Sales to Ben on the construction side and Mike in warranties. Everyone is helpful and genuine

I’d have to say this was one of the best experiences I have had with an business. From the very kind and genuine character from the initial model home toor with Kelsy and Shane. Those two where absolutely great! As well as Ben that over saw the building process. I loved how he reached out to us every Wednesday with updates and photos. Great experience and hats off to the K’Hov team for building us a Beautiful Home. I would definitely buy another K’Hov property! Thank you.

Everything was great with KHov up to the point of closing open items after we closed on the home. My expectations were very high given how smooth the buying and design processes went. Unfortunately, the response to open issues has been slow and not efficient at all. We are constantly having to call folks to follow up, they provide windows of time that are not met and some of the contractors are simply sloppy. The people in charge are nice, but somehow they are not as responsive as you would think they should be. I will take a few months to have our house fully "done".

1. Pantry door not fitting properly 2. Glass Panels over fridge missing (Received 10 glass panels instead of 12) 3. Stair step from 1st floor (strip repair) 4. Stucco Repair work done in backyard 5. After stucco repair, patio framing is uneven. 6. Automatic outdoor Cam lights over garage (to be addressed).

Sabrina was our sales rep for Aspire at Villago and she kept us informed every step of the way! She sent us progress photos weekly and sometimes twice a week. She has also checked in with us since moving into the home to make sure that everything is going well. We received weekly phone calls with updates and changes in personnel working on the home! They have been very responsive to any and all questions. I would definitely recommend K Hovnanian for any new home buyer!

The lender was unorganized, not detailed oriented and required customer service training. The experience with her was horrific. I am thankful that I will not have to work with her anymore. She was very unpleasant. The rest of the team however, Shauna, Mike, Matt, (the superindents' supervisor, cannot recall his name) and Juan were amazing to work with. They were all responsive to my inquiries and requests in an professional and appropriate manner.

The whole overall home buying experience from start to finish was excellent. Glen the sales agent kept in contact with me with pictures the whole process. Even the construction team was great. Nothing but good things to say about this builder and their team!

The quality of the workmanship and the ability to get the home completed in a timely fashion, despite shortages of materials and workforce.

A lot of different small problems through the house that should have been fixed prior to giving me the keys. The whole process with the sales agent was terrible .

Pleasant buying experience, even in stressful times.