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- K. Hovnanian® Homes
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- Phoenix-Mesa, AZ

K. Hovnanian® Homes Reviews in Phoenix Mesa, AZ
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What Phoenix Mesa Homeowners Have to Say About K. Hovnanian® Homes.
Read all 417 verified reviews from homeowners that built a new home with K. Hovnanian® Homes in the Phoenix Mesa area. Phoenix Mesa homeowners have rated K. Hovnanian® Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
K. Hovnanian® Homes in Phoenix-Mesa Area
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Customer Reviews
Great
- Anonymous
- Verified HomeBuyer
- September 06, 2023
- Queen Creek, AZ
Neesha, Matthew, Kevin and Markus was very helpful from the beginning to the end of our purchase.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 5
Very stressful build with good end result
- Nancy S.
- Verified HomeBuyer
- June 15, 2023
- Scottsdale, AZ
We are happy with our finished home; issues after close are not major and are addressed in a timely manner. But it was very stressful getting here. Our home was 3.5 months late, requiring that we find interim lodging and two moves, costing us over $10K. Our house closed on the last day that our rate lock( that we paid to get) was good for and we had so many delays that we did not trust that we would close before the rate expired. Also, It took me 2+ months of pleading to get the 12 foot wall that was 5 feet from the window side of my house to be redone with view fencing on the top half, ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Builder rushes buyers to close, Beware!!
- Stanford P.
- Verified HomeBuyer
- March 30, 2023
- Scottsdale, AZ
Feel that the construction superintendent and his staff are rushed by the bean counters at corporate to close prematurely before the home is completed. Start up is slow, took about 3 months after signing to break ground, then things move along at a steady pace. Towards the end, everything seems rushed, builder had to change original closing date because of material issues. Day of closing the builder is still scrambling to finish the home. Neighbors that closed close to our date got the same line, if the city approved a certificate of occupancy, builder closed, no mater if the house was ...
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 5
Scottsdale Heights
- Anonymous
- Verified HomeBuyer
- January 25, 2023
- Scottsdale, AZ
I would buy from KHov again.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 5
Khov Homes - We have a lot of quality workmanship issues including mold that
- Albert R.
- Verified HomeBuyer
- March 03, 2022
- PHOENIX, AZ
We have a lot of quality workmanship issues including mold that we had to deal with in a brand new home.
K. Hovnanian® Homes responded:
Hi Albert, thank you for your feedback. We will share your comments with local management for their review.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
K. Hovnanian® Homes - Over all a decent buying experience
- Ryan M.
- Verified HomeBuyer
- February 10, 2022
- CASA GRANDE, AZ
Over all a decent buying experience
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Ease of doing business at the time of purchase and design. Great experience getting the purchase formalized and great communication during construction.
- Anonymous
- Verified HomeBuyer
- July 09, 2021
- Scottsdale, AZ
Everything was great with KHov up to the point of closing open items after we closed on the home. My expectations were very high given how smooth the buying and design processes went. Unfortunately, the response to open issues has been slow and not efficient at all. We are constantly having to call folks to follow up, they provide windows of time that are not met and some of the contractors are simply sloppy. The people in charge are nice, but somehow they are not as responsive as you would think they should be. I will take a few months to have our house fully "done".
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 3
KHOV review
- John F.
- Verified HomeBuyer
- August 06, 2020
- Scottsdale, AZ
Mark the contractor has been wonderful and responsive to any issues. Matt, the sales guy is very likable and easy to get along with.
Total Score 4
Quality 3
Trustworthiness 5
Value 3
Responsiveness 5
Great home buying experience
- Randy F.
- Verified HomeBuyer
- May 12, 2020
- Buckeye, AZ
K Hov makes the home buying process very pleasant. They explained each step in the process and kept me informed on the build. I am very happy with my experience and purchase.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Ferriera review
- Diane F.
- Verified HomeBuyer
- February 22, 2020
- Casa Grande, AZ
Once we got into our home and had the inside painted the texturing on the walls is Very uneven. The dishwasher was leaking because it was installed wrong.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Great model home - first home owners
- Anonymous
- Verified HomeBuyer
- October 19, 2019
- Scottsdale, AZ
Great home, great service upto the point where we bought the home. However, given it was a model we didnt receive the attention we would have liked to some issues after we closed. All in all pretty happy.
Total Score 4
Quality 5
Trustworthiness 4
Value 4
Responsiveness 3
Great value
- Mary S.
- Verified HomeBuyer
- October 17, 2019
- Casa Grande, AZ
The base price of the homes in Villago are extremely affordable, although options and upgrades are terribly inflated.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Good experience. not great
- Stephen B.
- Verified HomeBuyer
- September 05, 2023
- Queen Creek, AZ
Initial item/punch lists not handled well or at all. New person in charge of fixing items is on it and awesome. Not thrilled with paint option for texture delete walls. I would have paid for upgrade to next paint level. House interior needs to be painted already because white flat gets marked up by the air. Not a reasonable thing to have to do after 3 months. Cabinet choices were not great for price point of house, as well as lack of cabinets/closets. Gourmet kitchen has a tiny fridge. I would extend a few of the options. More cabinets through kitchen dining area/ offer some floor design and ...
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
Trisha was friendly and responded to our email questions. Dustin is extremely responsible and very friendly and helpful.
- Joseph P.
- Verified HomeBuyer
- April 27, 2023
- CASA GRANDE, AZ
We love our new home, however, we were very disappointed in the workmanship of the drywall finish. There were and still are poorly finished areas on the wall. You could almost say the guy was drunk when he spackled the walls...gouges, cuts, drops of spackle, areas of no sanding; awful. Also, does your builder think everyone is 7 feet tall?? Why are the shower heads and the bathroom light bars nearly 8 feet high?? For us, at retired age, it will be very difficult to change light bulbs and merely clean the fixture. Ridiculous.
Total Score 4
Quality 2
Trustworthiness 4
Value 4
Responsiveness 5
Great people overall
- Jason C.
- Verified HomeBuyer
- September 14, 2022
- MARICOPA, AZ
Sales was awesome, the communication from the builder was great the entire time. There were more items needing fixed or finished than I would have liked come closing day. A few of them still not complete a month after closing. I enjoyed working with all of their people during the process, I'd just be much more inclined to rate higher if the last few repairs would be complete at a much faster pace.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
K. Hovnanian® Homes - My overall experience with Khov for the Luke Landing property
- Michael D.
- Verified HomeBuyer
- November 20, 2021
- GLENDALE, AZ
My overall experience with Khov for the Luke Landing property was a great experience. We had minor things that needed to be fixed. Traci and her colleague were superb in handling issues and answering question. The construction team also was great in resolving all the issues that came up in the process of our home being built.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
K. Hovnanian® Homes - The closing was delayed by 2 months due to sewer issues.
- Karyn N.
- Verified HomeBuyer
- June 02, 2021
- Phoenix, AZ
The closing was delayed by 2 months due to sewer issues. They did miss the garage door opener that was to be installed and now I have an ugly handle on my door. The biggest surprise to me was there was no thought for a hub for cable and internet. It's 2021? What the heck? Now we get to run ugly cables outside walls and drill holes in our brand new home. Not very thoughtful on the builders part. The best part of the process was working with the staff from Mike my sales man and my weekly calls from my superintendent Alan and my walk thru with Lori. Such great people. Had it not been for the ...
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Deliver in a timely manner. Good finishes
- Anonymous
- Verified HomeBuyer
- April 20, 2021
- GLENDALE, AZ
Good team that I worked with at KHOV. Kept me appraised of progress throughout
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
Quality and workmanship issues but their warranty department are really trying to make things right.
- Richard R.
- Verified HomeBuyer
- February 09, 2021
- GLENDALE, AZ
Quality and workmanship issues but their warranty department are really trying to make things right.
Total Score 4
Quality 2
Trustworthiness 4
Value 4
Responsiveness 5
An Oasis in the Desert
- Anonymous
- Verified HomeBuyer
- August 02, 2020
- Scottsdale, AZ
Overall, we are happy with our new home. We did however we did have a couple of minor hiccups with the purchasing process and having the punch list knocked out. This is my fifth house that I have purchased. This process could be a little better. The great thing is that K. Hovananian has managed to construct Homes in ideal locations for work and to live. Our agent was extremely responsive and very helpful to our concerns. She continues to help even after the closing.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Happy New Home Owner
- Scott L.
- Verified HomeBuyer
- October 29, 2019
- Scottsdale, AZ
Nesha and Mathew were fantastic to work with, very attentive, responsive and understanding when issue arose. In fact all the people I had the opportunity to interact with have been extremely professional, friendly and attentive.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
Weekly update on build progress
- Anonymous
- Verified HomeBuyer
- September 07, 2021
- CASA GRANDE, AZ
The experience was good overall. Some issues identified were not addressed before move in.
Total Score 4
Quality 3
Trustworthiness 3
Value 5
Responsiveness 3
Sales agent and contractor were great
- Brian F.
- Verified HomeBuyer
- January 12, 2021
- Maricopa, AZ
Allison and Scott were great. Your sales manager and lending team need improvement. They wouldn't even give me my closing costs. Their lender wouldn't match our rate. My payment was $200 more expensive. The bigger builders wouldn't do this. I have a real estate office and team. This makes me never want to do business with K Hov again. I was saving 72k using my lender. They were very rude about it also. Then they were trying to make it as hard as possible for my lender. We didn't have much time to close. Then they were trying to charge me daily if we closed late. I've bought and ...
Total Score 4
Quality 4
Trustworthiness 1
Value 4
Responsiveness 5
Room for improvement
- Stephen S.
- Verified HomeBuyer
- September 01, 2020
- PHOENIX, AZ
Most of the process was smooth, and they have been responsive regarding the issues found, to a point. I am disappointed in the 10 day warranty they have. There have been several issues found after being in the home for 10 days like poor workmanship on the tile, a chip in the quartz countertop, marks on the tub, etc. When you move into a new home, there are many things going on, and you tend to miss stuff until things settle down. But after 10 days they don't allow you to report certain issues.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Family new build experience less than perfect!
- Carroll M.
- Verified HomeBuyer
- November 29, 2022
- LITCHFIELD PARK, AZ
Company rushed closing date to 9/20/22 was originally told it would be end of month. Final inspection garage foundation was not level, contractor poured additional concrete which did not match nor level garage prior to closing was told epoxy would be poured to complete correct the issue with the garage. That was promised 9/16, as of today still not complete. Dishwasher also not working as of 9/16/22, currently still not level and shifts to the left after every complete cycle. Pull out trash can day one jumped off track, was supposedly corrected, still does not open and close smoothly. Front ...
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 2
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