K. Hovnanian® Homes Reviews in Phoenix Mesa, AZ

The house is amazing, 98% of the house is exactly how we imagined it. There are some small issues that for the most part have been resolved by working with K. Hov. I hope more don't show up after they stop working with us.

The sales team were amazing. Trisha and Sabrina are the best and always go above and beyond. Anthony was a pleasure to deal with during construction. Rick has taken care of my issues in a timely fashion and is always polite. The only issue I had through my home purchase, was the mortgage side.

My experience with Khov had been the most outstanding, stress-free, great customer services in all areas from day 1. This is from the time we first walked into the model home to when we got our gold keys. Steve, Zaira, Josh, and Ben were the ones I usually communicate to when I have questions or concerns. And they all did an outstanding, very excellent, above and beyond customer care. I never felt worried or have any doubts in their professionalism or expertise. This is our first home and I am very grateful to have met them and have done business with them. Thanks again for everything!!

Most of the process was smooth, and they have been responsive regarding the issues found, to a point. I am disappointed in the 10 day warranty they have. There have been several issues found after being in the home for 10 days like poor workmanship on the tile, a chip in the quartz countertop, marks on the tub, etc. When you move into a new home, there are many things going on, and you tend to miss stuff until things settle down. But after 10 days they don't allow you to report certain issues.

great employees

The overall buying experience was great. Shane was great to work with and was more than willing address all questions and provide additonal information. Was very timely in his responses and clear and concise on the details. We love our new home and the quality of the build is awesome. Post sales support has been excellent, Yvonne has been working very closley with us on the very few items that needs attention. She is so great to work with and ensures following through to make sure things are taken care of. Thank you KHov team, you are the best !!!

We couldn't have asked for a better first home! We are so thrilled with our brand new KHOV home in Phoenix. There were a few tiny issues to fix and there was so issue getting them corrected before we moved in. Thank you Shane and Steve for such a great buying experience.

I had issue with Mailbox keys and kHOV has been pointing fingers on others like USPS and they point to HOA & in turn HOA says it's builder who made the mistake. I as home owner & tenant are going in circles from almost 2 weeks and so far we don't even know who owns this problem but the Owner & Tenant is suffering. This is not acceptable, period.

Sales people, Job foreman were fantastic. From breaking ground to finish. I highly recommend KHOV homes.

We wanted to love this process but there were challenges at every step of the way. The salespeople were not as knowledgeable as they should have been and did not communicate as well as they should have given that we have never built a house before. When we brought up concerns along the way we were told things would be taken care of "later" and that "later" meant after we were moved in. Overall, we are happy with the house (the frame and foundation are good) and we got everything we wanted at a reasonable price but not without loads of stress.

Special thanks to Zaira , Joshua and Ben for always having a positive attitude in assisting us with any request we had and always responding to us in a timely manner, great team!

Mark the contractor has been wonderful and responsive to any issues. Matt, the sales guy is very likable and easy to get along with.

The sales office was great. The building work met my expectations. The in house loan process was not the greatest and the representative (Nicole) made me feel that my time and business was not important. Most of the time she kept requesting things after hours and delayed response asking for additional items that I had to leave the house to retrieve during this COVID pandemic. Never apologized and simply not a way to do business and lack of empathy.

All together the experience I had with the people here were professional very prompt in responding and I've been very pleased.

Overall, we are happy with our new home. We did however we did have a couple of minor hiccups with the purchasing process and having the punch list knocked out. This is my fifth house that I have purchased. This process could be a little better. The great thing is that K. Hovananian has managed to construct Homes in ideal locations for work and to live. Our agent was extremely responsive and very helpful to our concerns. She continues to help even after the closing.

Some minor issues were found after inspect but builder is right on top of issues. See

We had a really good experience with Khov- Glenn in the sales office was great - he worked with us during the challenges of Covid19 - he kept us informed - responded to all of our questions - sent updates frequently - and the end result - we moved in our timeline, and we love our home! Thanks Glenn and the Khov team!

Process was easy and enjoyable. From the initial visits to the model homes to the final signing. We could not be any happier with this home.

Home buying process made easy.

Our home is immaculate, The site realtor Shauna and site manager Mike were fantastic, we appreciate all their help and insight, My only issue came with getting a loan officer to start the process. We were shuffled between three different loan officers and had two different loan processors. We are thankful for our home and I did refer my friend to Khov their new home build.

Amazing service I was completely informed the entire process.

EVERYBODY WAS AMAZING

Go with K Hov.

The service is excellent and easy to work with. If a problem come up it was taken care of right away

Everything has been great so far