K. Hovnanian® Homes Reviews in Phoenix Mesa, AZ

The people who work here are exceptionally knowledgeable and nice to work with. Our experience has been a good one.

I have to start by saying we love our new home. This was a long process from start to finish and there were definitely some ups and downs to our overall experience. Kelsey, Matt, and Shannon represent Khov sales, construction management, and post sale home support and have been great. Throughout the sales process Kelsey was very helpful and keeping us in the know. During the build Matt and Kelsey provided updates on a biweekly basis and even sent us pictures of progress. Post sale home warranty and service ticketing through Shannon has been great. There are some things beyond all of our control (materials delays, appointment delays with trades/trades attention to detail on certain finishes on the house) that can become frustrating, but knowing that we had a strong team to help us get to and through the finish line has been the best part. The Khov team we had was amazing and we are happy with how everything has turned out. My only tip to help alleviate stress in the process is regarding selling your current home. If you need funds from your existing home to purchase your new home...sell it well in advance of your closing date. We did a "simultaneous" close and it was very stressful. Sell your existing home at least a month in advance and take away added stress surrounding that process! Thank you Kelsey, Matt, and Shannon! ... More

Home buying from K Hovnanian was an awesome experience. Everyone that I interacted with were having deep knowledge on what they were doing, that was evident from the details and explanation that gave with very crisp clarity and in logical order. They were very transparent on everything, always available to answer and help. I recommend K Hovnanin homes to everyone who are looking for a new home to buy. You will get a super quality home in time and you will get to know the professionalism in this field as well.

My purchase of kHov home was easy and enjoyable! Neesha guided me through every step and encouraged me throughout. She and Claire provided invaluable advise and guidance. The construction team of Kevin, Joe and Austin bent over backwards to deliver a fabulous product. Overall, I can’t think of anything throughout this entire process that wasn’t first class!

Superintendents were always on top of their game. Ben is a credit to your organization very attentive and helpful and made the home building experience bearable.

Everyone one was great and did everything needed to get me into my new home!

Professional and knowledgeable personnel in every aspect of the build. Quality home with the best materials for AZ climate. Great location and views!! Thank You

Trisha, Marcus, and Dustin were great, oh and Brandon too. Couldn’t have asked for a better team. The build went according to time with only a slight delay( which was to be expected). There were no misunderstandings and everything was clearly explained. Only issue came in the loan area as the interest rates began to rise ( and we asked if there was something we could do about it) we were not told we could lock in our rate 220 days before closing, until we were at 90 days and and rates had already jumped. This failure added about $400 to our mortgage payments. This is the only thing that bothered us the the entire process. ... More

Marcus was fabulous, not only staying in touch weekly, but also with the couple of issues we had after closing with gas leak and dry wall. also very pleased with Dustin, checking back and answering any questions we had.

Being such young first time home-buyers KHOV really made it such a smooth process in buying our first home! We loved the representatives that helped us throughout our journey, most especially, Tracy, Mike and Shannon. As for Tracy, she really set the tone for our whole buying process, being the first person from KHOV that we spoke to about our home. We loved the fact that she would always give us a call or text to give us any updates on the building process of our home. She even went as much as walking out to our lot and sending us pics! During our first inspection, Mike was really attentive to every aspect of our house in order to explain the overall functions, and we loved that! He answered any questions we had and made sure that before we left the inspection that we knew the ins and outs of our home. In addition to that, he was really funny! Also, during our closing and final walk-through, Shannon helped my other half and I to find any minor damages and was very adamant about getting someone out to fix any issues, so that was a big plus in having her as one of our KHOV representatives. A month 1/2 later, and she is still very helpful, punctual and adamant about meeting our needs and solving issues as soon as we put in the ticket. We appreciate everyone from KHOV for helping us buy our first home! ... More

This was my second time buying a K Hov house

The quality of the Home and the Caliber of these builders is just exceptional. I absolutely love love love my home. From the day the foundation was laid right up to move-in (and even now 4 weeks out) everyone has kept me informed, pleased and connected with me by phone, pics and in person every week along the build. Soo capable, soo nice and excellent at what they do!! I'll say it again, I love my home!!!

Trisha is amazing and I will definitely recommend her

Mike was our sales person. He was very good with keeping in touch with us despite the long delay in the start of construction. He was very patient and answered all our questions / helped address all issues / questions with the title company. Alan kept us appraised of the actual build and was attentive to questions / requests we had along the way. Mike the Service Coordinator was very thorough during the walk through and subsequent service request we had. I feel comfortable that if anything comes up, the team will be attentive to our needs.

Best team ever. Sales reps were always available and team up together. Project manager keep me updated on everything through the construction. Quality control is amazing. Everything were outstanding. Congrats Team Hovnanian.

My whole experience with Neesha, Claire, Kevin and Joe was the BEST I have ever had with the personnel of a home builder. I love the finished product! The detail into which I was totally involved with was a great experience!!

Very efficient process, no issues with delays for materials, great design for house, easy to contact anyone with any questions, and I did not need to get a real estate agent because they made everything straight forward

Good builder and amazing service

They are very friendly and great !!!

It’s was a smooth Everyone was great to work with and my our transition good

Awesome experience going through the home buying process. Everything went smoothly even with supply issues. Every week we received a update on what was being worked on at the home. The house looks amazing and greatly appreciate all the hard work that was put into it. Buying the home was great.

Alison and Marcus were fantastic to deal with throughout the process.. Even when they were off and I would message questions I always got an response same day.. They stand by the work that they do and that is amazing.. My son and I are in love with the house... I am sure I am forgetting names here but everyone was fantastic.. Highly Recommend...

As a first time homebuyer I could not have been happier with the service I received by everyone I interacted with during the whole experience.

My overall experience has been very professional. Working with Neesha has been wonderful she has been very thorough very professional. She deserves a big fat raise. Thank you, Craig

The process of buying a new build home can be long and arduous, but the folks at K Hov were there every step of the way to answer questions and keep me updated. Mike #1 and Shane in the sales office were so great to deal with, and project manager Alan kept things on track and provided weekly progress updates. My walk through with Mike #2 was so informative and I know that I can reach out at any time if I need anything. Great experience so far!!