K. Hovnanian® Homes Reviews in Phoenix Mesa, AZ

The sales team were amazing. Trisha and Sabrina are the best and always go above and beyond. Anthony was a pleasure to deal with during construction. Rick has taken care of my issues in a timely fashion and is always polite. The only issue I had through my home purchase, was the mortgage side.

My experience with Khov had been the most outstanding, stress-free, great customer services in all areas from day 1. This is from the time we first walked into the model home to when we got our gold keys. Steve, Zaira, Josh, and Ben were the ones I usually communicate to when I have questions or concerns. And they all did an outstanding, very excellent, above and beyond customer care. I never felt worried or have any doubts in their professionalism or expertise. This is our first home and I am very grateful to have met them and have done business with them. Thanks again for everything!!

great employees

The overall buying experience was great. Shane was great to work with and was more than willing address all questions and provide additonal information. Was very timely in his responses and clear and concise on the details. We love our new home and the quality of the build is awesome. Post sales support has been excellent, Yvonne has been working very closley with us on the very few items that needs attention. She is so great to work with and ensures following through to make sure things are taken care of. Thank you KHov team, you are the best !!!

We couldn't have asked for a better first home! We are so thrilled with our brand new KHOV home in Phoenix. There were a few tiny issues to fix and there was so issue getting them corrected before we moved in. Thank you Shane and Steve for such a great buying experience.

Sales people, Job foreman were fantastic. From breaking ground to finish. I highly recommend KHOV homes.

Special thanks to Zaira , Joshua and Ben for always having a positive attitude in assisting us with any request we had and always responding to us in a timely manner, great team!

All together the experience I had with the people here were professional very prompt in responding and I've been very pleased.

Some minor issues were found after inspect but builder is right on top of issues. See

We had a really good experience with Khov- Glenn in the sales office was great - he worked with us during the challenges of Covid19 - he kept us informed - responded to all of our questions - sent updates frequently - and the end result - we moved in our timeline, and we love our home! Thanks Glenn and the Khov team!

Amazing service I was completely informed the entire process.

EVERYBODY WAS AMAZING

We absolutely love the home, the build quality in the floor plan

Love my new home. Very happy so far with everything.

So far happy with the whole process

Overall the home is great!? I didn’t like the bathrooms being painted in flat paint but other then that it’s a beautiful home that iam proud of .

Everyone in the entire process was extremely helpful

I came in and was pleasantly surprised by the service I received, I was able to view the different floor plans and pick the perfect one for me. Once I decided to go ahead with the purchase it was a very easy application process and a very quick loan process. Walk throughs were wonderfully explained and all issues addressed and fixed. My only complaint is the carpet that you used is not good. It snags and pulls very easily, even when vacuuming. I would suggest a different carpet. Also, the parking is a big issue in this community, I would suggest when you have a 1 car garage and 2 bedroom home that you have at least enough additional parking for each 1 car garage to have a parking spot. ... More

The time frame was prefect and right on-time moved in before Halloween, before the big holidays.

Good experience. Dealing with documents from remote made it easy

I purchased the home in April, pretty much virtually since my primary home is in the Northeast. My daughter and son-in-law who live in Phoenix visited the model and gave the thumbs up. The home is lovely for me and my husband as a second home. Getting items on the punch list addressed was a little rocky at first so I complained to Khov corporate office. Almost immediately, the warranty manager, Josh, came to the rescue and had all the items addressed at my next visit to the home. Everything turned out perfectly well. The garage service door looks like it was picked up from a junk yard and will be replaced at my next visit to AZ. All in all the home suits our needs as a second home and is perfect for that. My only issue, and this is my fault, is that the neighborhood once you leave the development looks very industrial. But in riding around AZ, it appears that there are many neighborhoods built in the middle of industrial zones. I might not have bought this home had I visited in person before buying. The big plus is that I am only 30 min. from my daughter and I only wanted new construction. ... More

Daniel Z. Was a fantastic help with the home buying process. The construction team did a wonderful job fixing up anything we saw on the yellow tape walk through.

The seals representative and chief contractor were really helpful and informative. The overall process was a good experience because of these great people.

All the people involved were very responsive. We have built 12 homes with different builders and this staff was one of the best!

The people have been great to work with and quick to fix any issues! I appreciate the honest communication and the desire to make it a great experience! A little disappointed in the paint job but they have been quick to come out and fix that as well! It's nice to work with a team that actually cares and wants to see happy customers!