K. Hovnanian® Homes Reviews in Phoenix Mesa, AZ

This was not a great experience for me and my family. If I had to do this all over again I would go someplace else. Double think before you sign.

Home took more than one year to complete. While this is frustrating, I believe Covid has a lot to do with materials and timing. I did not get the lot I wanted because I was strongly encouraged to get another lot as the one I wanted was supposed to take a lot longer to complete--both mine and the lot I wanted completed at the same time. Such a huge disappointment. The model is misleading. IThe models make the backyard look significantly larger than the reality. Also, one of the building staff told me he thought the lots in the row of homes where mine is located are significantly shorter by about 5 feet which makes a huge difference since the yard is so small. The backyard is sooooo much smaller more closed in than I ever thought possible. Finishes were done very poorly at my walk through that I literally wanted to cry. I am not excited, rather I am left with a pit in my stomach as this was supposed to be a new chapter(our retirement) and an exciting one. Finish workmanship was done extremely poorly and appeared rushed; the reason given was, "we are having a hard time finding qualified and experienced workers." My response to K. Hov--Why am I still paying a premium???? I picked k hov because of the model and sales people. I feel like I was mislead. This may not be K.hovs intent, but this is now my perception. The thing is, I flew to Arizona numerous times as I am out of state. I spent a lot of time and money and since we are near retirement, our funds are NOT endless. ... More

My whole experience with Neesha, Claire, Kevin and Joe was the BEST I have ever had with the personnel of a home builder. I love the finished product! The detail into which I was totally involved with was a great experience!!

It was a smooth process buying a home, sales agent was very helpful and professional

Overall experience was great Quality of paint job was terrible I’m not happy with the way my interior paint was done inside my home nothing like the model home

Very efficient process, no issues with delays for materials, great design for house, easy to contact anyone with any questions, and I did not need to get a real estate agent because they made everything straight forward

Good builder and amazing service

They are very friendly and great !!!

This house is not worth the amount we paid for! We still have many touch ups/going over old jobs that these “workers” did. The level of professionalism was at a 2! When we first came in we were told weekly updates/pictures. That didn’t happen! Please make sure before you sign what you are getting in to

Overall it’s good experience, I would recommend KHOV builder to my friends.

Unfortunately, I wasn't the original buyer so I didn't get to pick out any of my home's features. Even though only the frame work was up and nothing else, I couldn't add or subtract anything. I paid a higher price than the original buyers without any of the "perks". Thank goodness I liked what had been picked out as far as the coloring of the flooring, paint and exterior. However, it would have been nice to at least add some features like toilet paper holders or exterior lights over the garage. All the staff understood my frustration and could only quote back that to me that I wasn't the original buyer. : ( ... More

It’s was a smooth Everyone was great to work with and my our transition good

Awesome experience going through the home buying process. Everything went smoothly even with supply issues. Every week we received a update on what was being worked on at the home. The house looks amazing and greatly appreciate all the hard work that was put into it. Buying the home was great.

Alison and Marcus were fantastic to deal with throughout the process.. Even when they were off and I would message questions I always got an response same day.. They stand by the work that they do and that is amazing.. My son and I are in love with the house... I am sure I am forgetting names here but everyone was fantastic.. Highly Recommend...

As a first time homebuyer I could not have been happier with the service I received by everyone I interacted with during the whole experience.

My overall experience has been very professional. Working with Neesha has been wonderful she has been very thorough very professional. She deserves a big fat raise. Thank you, Craig

The process of buying a new build home can be long and arduous, but the folks at K Hov were there every step of the way to answer questions and keep me updated. Mike #1 and Shane in the sales office were so great to deal with, and project manager Alan kept things on track and provided weekly progress updates. My walk through with Mike #2 was so informative and I know that I can reach out at any time if I need anything. Great experience so far!!

Tracy was amazing to work with. We were able to come out every weekend and take photos, she answered questions day and night, weekends. She even unlocked the house for us when we asked. Bret was also great, I could text him with a question and always got an answer. What a great team you guys have.

Allison in sales and Marcus construction supervisor were great to work with. They kept us informed every step of the way and answered any questions very quickly and in detail

Mike in sales made us feel at home here from the first day we met. The crew that made this build happen really care about their work. We are very happy in our new home.

I had a wonderful experience with K. Hovnanian® Homes. Everyone was very responsive and communicated updates in a timely manner. Thank you!

It was si great to work with Sabrina and Darren with the rest of the khov team.

The entire sales staff especially Kelly were amazing through the entire process.

The sales reps Kelly and Steven made the home buying experience exceptional. They both were helpful and always gave honest and helpful information through the entire process. I would recommend Khovnanian homes and communities to my friends and family. My children and I love our new home.

The entire team at McCartney Ranch was a pleasure to work with during the build. Trisha, Hector, Marcus and Todd kept us updated weekly. They also delivered as perfect a home as possible especially with today's material and labor constraints the construction industry is facing.