K. Hovnanian® Homes Reviews in Fresno, CA

We had a wonderful realtor & design expert advocating for us with the builder. We also love the quick response from the building team to fix the sandals issues we found when we moved in.

Will tell you all sorts of lies just to get you to buy their house. Most options are not available because they never were in the first place. Will harass you after the home has been built, even if your not in an HOA. Workmanship is average if not poor in some cases. Will let certain people get special treatment and not work with others. If you have your own lender they will keep messing with them. We literally signed our closing papers at a coffee shop outside at 7:00 at night. Play off of first time home buyers and take advantage of minorities. Take forever to fix anything if at al. Will sell as soon as we can! ... More

Since I’ve moved In it’s been nothing but problems! These homes are built to last a week after moving. I’ve had to deal with the warranty department monthly! Don’t waste your money you will regret it just as much I do! The cheapest material are used from Cabintes to doors, counter tops I mean everything. What’s suppose to be a dream Come true quickly turns into a disappointment.

This was a very smooth and great buying experience

They provided great quality and service!

Overall good experience and have recommended khomes to other people

Jobs are done half way and not complete

We were assisted throughout this process with true kindness, and care. They were not just trying to sell us a house, they knew we were looking for a home, and they did all in their power to assist us in finding the right home for our family. Every hiccup, bump, hurdle, and valley we traveled our agent John and Anna, our tour guide Brian was there to help us through, encourage us that this too shall pass, and a lot of times fight for us when we were thinking of throwing in the towel. This is not just a company selling a bunch of houses, this is a family helping other families find affordable homes. We cannot thank all that have assisted us enough. There are enough words invented, so I leave the with... Thank you! ... More

Brian is awesome so is Justin in the models New crew the new guy in charge of repairs and walk threw is awesome Lisa is awesome We had a ruff start but it’s much better now the crew is awesome and repairs are all being well addressed everyone is on point they have gone threw transfer of new employees but you are on point now great job to everyone thank you all

The sales team here in Madera was great. Brian always took care of our questions and needs. The lending team which included Lorena and Linda were amazing and so easy to work with even through all the little hiccups. I was nervous about working with someone so remote for our loan but they exceeded my expectation and I really hope they get recognized for their great work and I’m sure it’s not just with my loan I am very appreciative.

First time home buyer here. Staff were very friendly and very helpful with every step along the way, process made easy.

The home buying process was smooth. It wasn’t until we gave the down payment when we realized we were no longer important. - When we moved in, the house was dirty. Twice I pulled out a piece of wire from my 1 year old daughter’s mouth while crawling upstairs where there is carpet. - It’s been about a month and we’re still trying to get the paint stains off the upgraded flooring we chose. - The cabinet work was sub par. The handles weren’t installed level or plumb and is noticeable. The trim on the cabinets wasn’t nailed down fully and there are gaps. - Two windows were installed scratched and we were told during our walk through they would be replaced and it still hasn’t happened. One of the window screens is missing and have not gotten it yet. - The upgraded oven we chose was damaged on install and I keep getting requests for pictures but nothing has been done. - The grading in the backyard was probably completely missed. There are 4 small valleys where water collects and will sit for days after it rains. Apparently when they install the concrete pads we ordered in the back yard, they covered up a drain. - When we submitted the issues for warranty repairs, the process has been slow and disorganized. It seems they are overworked and it clear why. Overall, not happy with our home and have even considered selling and going with a builder with better quality but having to go through the moving ordeal again is probably what’s stopping us. ... More

I think there is a lot of integrity in this company. I don't feel like anyone is trying to get away with the absolute minimum, or trick me. They have been really receptive about all of my concerns and really just want me to be happy and comfortable in my new home. I adore Tamara, Jose, Eduardo, and Lloyd. All of them have been totally wonderful and accommodating. My only real concern has been the sloppy handy-work throughout the house. There are a lot of small things that were done sloppily. However, they have been more than willing to come and fix everything I'm not satisfied with. It looks like the crew was in a rush, which sounds like the case considering how quickly they've been selling/building these houses. I think it would benefit the company to slow down on the builds so that they don't have to come back and fix the numerous mistakes later. I do also wish they varied the home designs a little more. Our neighborhood is looking quite repetitive. ... More

From the beginning when inquiring about the homes to the loan process and then the signing the staff was there for me every step of the way. Every time I had a question or concern the staff a KHovnanian were there to help put my mind at ease. Would highly recommend.

Do your homework when you get ready to buy a home, you get what you pay for

I had a bad experience, when we started the meetings for the home with the chief of construction and the home seller. During the meeting i asked them to reinforce the vents of the house and neglected to do it when they asked me what changes i would want. When they would ask me for more documentation it was for the same documents that i just submitted with the home seller. There was miss communication with the seller and mortgage loan officer.

Very helpful when I had questions

I am a first time home buyer and the team here at Khovnanian helped me ensure that the process was quick, easy and smooth. They were extremely professional, knowledgeable, and diligent throughout the entire process. I appreciate their hard work and consistency with how fast they addressed any of my questions or concerns. I highly recommend Juvenal (sales department) and Joy (in house lending department) for anyone looking to buy a home. They will go above and beyond their call of duty to ensure your satisfaction and guide you to what you’re looking for and more! Thank you Khovnanian and team for assisting me in becoming a homeowner. ... More

The process went well, despite the situation of covid delaying things. We had a good experience, but felt our issues during walkthroughs wasn't taken very seriously.

I had a issue with the way the driveway was formed. I talked to the sale guy, site Foreman, they both said they can't help me. So I talked to the area manager. She told me if I don't like it to take my money elsewhere.

Excellent with the whole process

Overall, I had a great experience with K. Hovnanian. The representative I worked with was great and responsive. After moving in, we had a few minor items that still need to be fixed under our warranty, but overall my family and I are satisfied with the result of our home.

My realtor Tamara was very professional, always kept me updated with any information and services, provided me with all available options, and helped walk me through all process step by step from the beginning to end and ongoing. Tamara’s professional service, knowledge, and honesty helped us make our life decision a unforgettable experience. Best of all my realtor still recognizes, acknowledges, and values us everyday making us feel like a family. Thank you for the super excellent experience. Very pleased with the construction manager Jose he was very helpful, very knowledgeable, provided detailed info, and provides fast friendly service. ... More

Our experience with K.Hov was okay. Nice staff. But lack responsiveness to issues In a timely manner.

Flooring is cheap and no more than one month moved in parts of flooring has had to be replaced. The app for the automatic door knob lock/unlock does not work properly. If upgrading from the very basic options you will not have much to choose from as far as flooring, countertops and cabinets. Upgrades will add to your loan very quickly.