K. Hovnanian® Homes Reviews in Riverside San Bernardino, CA

Great overall experience and easy to work with. Always answered my calls and requests.

Our sales rep Patty is the best! She worked with us through many challenges, including issues caused by COVID and the California wildfires, to ensure we got our ideal home on an amazing lot

The Team at Luna Vista has been great. Being in the Industry myself for along time I feel Khov builds a great home! That is one of the reasons this is my second new Khov home. I am looking forward to spending the holidays in my new home. Thank you!

The home is great love the floor plan and the community. There has been some issues with the home but the technicians are on top of everything they are very understanding and have no problem fixing issues that arise. Of course not every new home will be perfect so make sure everything works properly before the 1 year warranty is up.

Besides Covid Pandemic affects, I had good experience from first day I went to sales office to the finish.. the sale agent had good customer service, was patience, supportive, able to return my calls and keep me updated

I really felt that I was taken care of by those involved in the process. Ms Linda answered all my questions and if she didn’t know the answer, she would find someone that did! She was helpful and personable and most importantly she kept me updated every step of the way. I really appreciate the timeliness from start to finish. It was only a few short months from dirt lot to my new home!

Had the pleasure of working with Michael, who sold us the home. It was our first home purchase so it was a little nerve wracking but he made sure to explain everything to us to make sure all our concerns were addressed.

Every thing is ok

Patty was amazing helping us through the process. She was attentive to our every need and helped out as best she could, going the extra mile all the time!

The sales reps and escrow teams were great

We had people who we could call whenever we had a question, it was a pleasant experience and we are happy with our new home.

First time home buyer here. Had a great experience with K.Hov. The home buying process was rather easy with no hidden costs or fees . The process of buying a car was more stressful than dealing with K.Hov.

the view of the house is very nice, but the construction materials are of very low quality

Builder has great people

Pretty simple process. Would have liked visual updates sooner than i received but I’m very happy with things. We love our home.

Excellent experience overall. Sellers answer every phone call and answer all questions. House quality is great.

Again, the whole process was great. Allison was an excellent contact/realtor that work with Us, she’s great with updates on where we at, the only downside of it was the delay in installing the meter which made us stay for a week in a hotel since key turn over was push back 2 times, we know it’s beyond builder control but it can still be avoided on my opinion if key turn over was scheduled after meter was installed. Over all experience was great 4 stars instead of five because of this hiccup.

The how was in pretty good shape the only essues were in the delay of the build.

Lacy and I are very happy with our home that your amazing team built is here at Soltice. Allison , Brian and Andy were helpful through the whole process. I’m also in the business of building homes and have an eye for defect. Although I picked out a lot of items at the walk though all were addressed at the sign off. My family are so happy with the home !

Happy with my home aside from some minor finishing details.

Overall we love the floor plan we chose. The quality of the final touch ups on the paint are not that great. Also only one coast of paint seemed to be used so cleaning up marks on the walls do not go well. Working with most of the builder’s reps has gone ok with one exception. We were offered a refrigerator as an incentive and chose one, but a lesser price one was delivered.

Overall good experience. Would I purchase new construction in the future? Maybe not. There were a lot of cosmetic issues throughout the house that I feel were a result of rushed work. However that seems to be the nature of the game. For the price I think it was a great experience. Definitely recommend having a realtor and someone who understands the financial side, we did not have either and I feel like our experience suffered because of that. Overall I am very pleased with my new home.

My overall experience was really good. I looked at these homes for about a year before I purchased. Debbie was always so kind and upbeat each time she saw me. She kept me abreast of pricing and waitlists. I ended up buying a house bigger than the one I was initially looking at for cheaper! This was my first home so I really had no idea what all was involved, let alone going through the process of it being built. Shannon helped me SO much. She was available when I had questions or concerns. She was patient and explained things in layman's terms. She was the best. I do not think I would have been able to get through the process without her. The house has a few issues that have come up. Very small though. Cabinets are scratched, toilet seat cracked, chipped stucco, and shower door height being too short (I'm 5'9"). Nothing that could not be fixed though. Buying a home is overwhelming, but the reward is worth it. I would do it over again with the women of KHov. Next are my pictures on Instagram! ... More

It would be nice if the where explain since the house was only frame o give us a tour at least before the moving in

Since the move in date was pushed back from June 16th to July 22nd I rated the experience as 4 stars. The move in date was changed 3 times and I lost $3,000 due to the home not being available on July 22 because the flooring was not fixed and finally was ready on July 23rd. I lost the deposit on the movers and had to “rent back” my former home because of all of the delays.