K. Hovnanian® Homes Reviews in Sacramento, CA

First and foremost, I want to commend Joshua, Eli and Howard for their outstanding support throughout the entire journey. They are patient, attentive, and always available to address my questions and concerns, which I greatly appreciated. Additionally, their dedication to customer service is evident in every interaction. Whether it was promptly returning calls, coordinating service, or guiding us through specific questions in our home, everyone we encounter demonstrates a high level of expertise and a sincere desire to make this experience positive for me. The attention to detail and personalized approach truly sets them apart. Even after closing, the follow-up has been thoughtful and thorough, ensuring that everything continues to exceed our expectations. ... More

My experience is mixed I feel they did a good job on most of the build, but cut corners in some areas, like no soap dish in showers & no cabinets in laundry room. But my biggest complaint would be not treating everyone the same. Everyone that needed a retaining wall and fencing got one except for the four that needed it the most. Large extra expensive that the builder refused to split the cost of. Buyer beware

We love our location and floor plan. As far as the 6 month process from ground breaking to close of escrow, I would give the sales and construction team a "C" Grade

Don't jump into anything. There are many new builds out there, with many new communities (and builders) to select from. Do your due diligence in researching before jumping into anything.

Everything from the price to what’s included, to getting fixed done by warranty… the story keeps changing. Make sure you get everything in writing. They’ll still give you a hard time. “Oh did I say the appliances are included, sorry it’s $7k more!” “Management said we can’t fix your microwave anymore, I know it’s weird”.

Please ensure the details are correct, or corrected before moving in…

Rose was the absolute best salesperson. She was very knowledgeable and helpful.

Workmanship looks to be done in a haste. Seems like the house was put together very rapidly. Had major issues with ceiling fan plates as they were not set flush to the sheet rock correctly. Fire sprinkler pipe in common wall was not covered appropriately with “fire plate” to prevent puncture, and was accidentally struck when installing a TV. Construction company who Placed utility cable box easement was placed too far in on property line instead of on property shared line. I’m having to have it placed underground in order to expand my driveway width. Seems like they want the cheaper route with the tubular green capsules that stick out of the ground, which looks hideous. American Richmond homes property houses across the street did not have these in place. Everything was put underground. ... More

Our overall experience was great! Thank you

Very poor quality from builders to salespeople. I would not recommend or buy again from them

After thoroughly researching new homes online, I found the home of my dreams @ The Ranch. It was the first and only community I visited in RC. I fell in love with the floorplans and quality of the homes here. Jamey was a pleasure to work with and was very knowledgeable about the builder, the home designs + features here @ The Ranch. The entire experience was welcoming and comfortable for me. The follow through from Jamey, Lorena, Linda and the rest of the KHov team was impressive! Thank you!

Everything was easy and fast and understood

After months of searching for the perfect home, we found this quick move in home at Rancho Cordova with great incentives esp the rate buy down. The sales person John is accommodating and they resolve issues quick. Will def recommend.

We are really enjoying our new home. The sales staff was very helpful, and the support team has been very prompt to help us with minor fixes/questions.

Noticed lots of imperfections. Sub contractors need not rush and project managers need to keep close eye before signing off. We found lots of issue. Very basic but important ones. Would NOT recommend K.Hovnanian homes to anyone. Sorry!!!

Worest paint job counter dont Match and cut woung cheap dishwasher avoid

The entire process from start to finish was tedious as far as getting all the required documentation but the staff was patient and helpful as far as guiding you in getting it done in a timely manner The home is simple but elegant with quality in mind. The team was always there for you to answer your questions in a timely manner. The builder did is best to offer you a beautiful home despite the higher home cost, climbing tax rate, shortage of materials needed and increase in labor cost

Everything is great. Warranty is good to work with as well.

This is worse quality . I had so many issues within few Months of moving in . Stay away from this builder !!!

Quality of materials is not good, distance between plinth and Flor laminate so huge.

Just moved into our brand new house. Fast and less stressful buying process. No issues with the house so far, we can’t wait to make new memories here! Highly recommend.

Overall buying process was clean and straightforward. They have been very responsive to our questions and needs.

The new construction house was okay. We had a lot of issues with our electrical system. We had to call several times. Our doorbell, microwave fuses will be short all the time.

The service I received from you exceeded all my expectations, and I am truly grateful for your outstanding efforts. Your commitment to excellence and the care you showed are a testament to your professionalism and dedication to your craft.

There are multiple problems with my home. When they placed the bottom plate on the door, they sheared it off and just stucco it it. There is paint and tape adhesive all over my windows. The gutter is dent inward and outward, totally not smooth and normal looking. There is stucco all over the water faucet in the backyard that I can’t even turn the water off, I have to keep a hose with a sprayer on the end of the hose, so it won’t leak. There are boot prints all over the walls and ceiling in the garage. The pole in the garage in front of the water heater is not straight and I have to keep something wrapped around it, or the side garage door hits it. All the hands and the thermostat on the wall is crooked. Out front the flashing (the metal part) is bent, pieced together, sharp, with gaps in them. The stucco around the door outside the garage already has gaps in it. The grout in the shower is already cracked in the corner. The bricks on the front wall in the front of the house are cracked. There are 3 holes in the concrete in front of the house and part of one corner is cracked. Paying close to $600,000 you would expect much better quality of home. So incredibly disappointed. ... More